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“Elegant luxury hotel”

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Jin Jiang International Hotel Xi'an
Ranked #49 of 2,611 Hotels in Xi'an
Chicago, Illinois and Naples, Florida
Level 4 Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Elegant luxury hotel”
Reviewed 23 September 2011

We spent one night here as part of a Viking cruise/land tour. The horel is new and somewhat out of the center of town, but it is set in a beautiful park-like stting. The rooms are enormous including the bathrooms. The amenities are all very upscale and the service is exactly what you would expect. The dining room buffet is excellent in quality as well as quantity. One caution - if you are in the city and taking a cab, be sure the driver knows where he is going - some apparently don't.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Paperdoll1787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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261 reviews from our community

Traveller rating
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    32
    16
    9
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Chicago and Naples FL
Level 4 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 September 2011

Altho' this hotel is out a ways from the city, it is magnificent. The guest facilities are huge and very well furnished. The staff is gracious and the food in the restaurant is excellent. We did have some friends who left the hotel and the their cab had trouble finding the hotel on the way back.

Room Tip: All the rooms seemed to be the same.
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  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank paperdoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orpington
Level 2 Contributor
8 reviews
7 hotel reviews
Reviewed 23 July 2011

Lovely rooms and good first class facilities but the Hotel is really best described as a business use Hotel with large conference area - located well out of city but not a bad location to avoid the terrible city traffic if you want to see are the Terracotta Soldiers site.

  • Stayed July 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kieranpw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 July 2011

I will not elaborate on the fact that it is poorly located. The rooms and furnishing sare worn. The room I was originally assigned to stunk chemical cleaning and precipitated an asthma attack. In fairness, my complaint was dealt with and I was moved to a bigger and non smelling room.
We noted that the rooms come equipped with gas masks(??). We have pictures to prove it.
The breakfast was very. good

Room Tip: . make sure you check the room first before settling in. Rooms facing the river are better.
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  • Stayed June 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Marie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunderland, Tyne & Wear
Level 6 Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 27 April 2011

We went with a view to visiting the Terracotta warriors. On arrival two things stand out. 1. It's absolutely miles from anywhere 2. Why is it there in the first place? Granted, like so much of China, there are great plans afoot to build from the city out to the Hotel/Conference Centre and its existence will certainly make sense then, but at the moment you have to ask how it can survive until then. No evidence of conferencing of any sort while we were there and the hotel was clearly nowhere near full occupancy - so if this is typical it begs the question as to what funds it. Our party felt it had the atmosphere of a mafia-like build - lots of money thrown at something when the real purpose was rather different, but this is only supposition.

The reception staff were efficient and could speak fair English. No problem exchanging Euros to Yuan or getting smaller bills in local currency. The entrance is grand, the downstairs bar very nice and the view over the river will be wonderful once some vegetation grows.

The rooms were spacious but poorly constructed. In our room the shower head had not been attached to the wall, in another room the fire alarm did not appear to be connected to the main system although the wires were in place to do so. In a thrid room further shower plumbing issues were present.

We did not eat in the hotel other thasn breakfast which appeared to be being supervised by a European staff member. I would have thought that breakfast time was not the best time to be giving your staff their morning briefing. particularly when the guests are trying to get their food! It felt like the soft opening for a new hotel, although has been around for a year or two now.

All this sounds a but bleak, but actually, above criticisms aaside, it was a perfectly serviceable hotel.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g12doc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jin Jiang International Hotel Xi'an

Property: Jin Jiang International Hotel Xi'an
Address: No.6 West Section of Euro Asia Avenue, Chanba Ecological Development Zone, Xi'an 710021, China (Formerly Kempinski Hotel Xi'an)
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Xi'an
#41 Luxury Hotel in Xi'an
#44 Best Value Hotel in Xi'an
Price range (per night): $102 - $136
Hotel Class:4.5 star — Jin Jiang International Hotel Xi'an 4.5*
Number of rooms: 353
Official Description (provided by the hotel):
Xi'an reflects the modernity and tradition of contemporary China, set in the ancient capital, home to dynasties and their treasures. Within easy reach of the airport and it is 40 mins to the Terracotta Warriors in 38 km by car, our luxurious rooms and first-class meeting facilities are elegantly designed and topped with a peaceful view of the majestic Ba River. ... more   less 
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Also Known As:
Jin Jiang International Hotel Xi'An China/Shaanxi

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