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4 - 9 of 23 reviews
Reviewed 16 January 2015

The Service Apartment was very Filthy. The gadgets did not work properly.The bedsheets and comforters were stinking.. Not washed properly.. The staff is completely non reliable. My watch got stolen from the room and the front desk staff instead of being helpful... accused me of stealing my own watch. A complete disaster and disappointment. Would never recommend this place to anyone.

  • Stayed: January 2015, travelled with friends
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5  Thank ag2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2014

This is my first experience with service apartement hotel. This hotel is located in middle of highrise condo complexes. The front desk is pretty easy to find on first floor.

Rooms: The room was "OK" spacious place with kitchen and laundry machine. The furnitures should be updated! it's worned out quite badly.

Staff: All front desk staff were able to speak english really well. Also, very nice and efficient to requests and questions.

Location: Very well located. The metro, Liede station is less than 5 minutes by walking distance. You can find various western restaurants and bars at first floor of the building. Also 24 hr supermarket is located within 5 minutes distance. Very easy to take a taxi anytime through out the day and night.

Overall, It was not a bad exprience however wish the room could be upgraded on next visit. Great place for those who wants to enjoy night life.

  • Stayed: October 2014, travelled on business
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1  Thank monsieur_park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2013

Let me start by saying I'm not one to complain about the odd dust bunny under a bed or a few fingerprints on a kitchen table but this place was filthy! Food splattered on walls and doors in kitchen, rotten food left in fridge, bench tops sticky, floors dirty, grates missing off air con units leaving large openings in ceilings dropping dust onto beds, shower looked like it had never been cleaned etc! We were only here for 2 days so tried to make the best of it by wiping everything over with wet wipes and disposing of rotten food ourselves. Staff were unhelpful. Their English is very limited at best. With some tlc this 2 brm suite could have been lovely. The room was large, kitchen contained microwave, stove, hot plate and kettle but no cutlery or crockery etc. There is a washer on the balcony. Beds were comfortable. On checkout, staff denied we paid bond and were not going to return it. Even after producing the receipt it took some convincing to get it back. We would not stay here again.

  • Stayed: January 2013, travelled as a couple
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5  Thank Paul_and_Marnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2012

there is no front desk, this is not a hotel. The check-in is at a small storefront across the street from this massive apartment building. The apartment building has 8 entrances and lobbys to reach different sections of the buiding.

I arrived late at night and there was nobody anywhere around the building who had even heard of the "she and he apartment hotel", including security guards stationed nearby. It took over 2 hours of walking around the building, in and out of the various lobbies talking to countless people who had never heard of the business. Eventually after several hours a helpful man who had an office apartment there started phoning people and eventually discovered the location of the check-in. This was a very bad start.

The room was very plain and basic and in some need of repair. The photos provided are a bit deceptive. The room is not as nice as it appears in the photos, but the layout and decor is similar.

The hotel is on a main road, next to a major, so it is not so hard to get a taxi nearby. The metro is about 6 blocks away, so a 20 to 30 min walk at least. Taxis are so cheap though.

The best thing about the hotel is that the apartment building is at least 50% vacant so its quiet and safe. It is also cheap cheap cheap, something like $40/night. Keep in mind that you can get a very nice 4 star hotel for about $65/night, so the savings may not be worth it to most people unless your staying for several weeks.

There are no hotel services included. They do deliver a fruit, juicebox, and cookies to your room each morning at 6am. Its not good, but a nice gesture.

Overall, good value for the price, but definitely worth it to spend the little extra and get a 4 star hotel along the riverfront.

Room Tip: you have no say in what room you get there
  • Stayed: March 2012, travelled on business
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5  Thank robnkim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2012

Originally booked a 2 Bdrm & 1 Bdrm apartment but was not available at check in so they gave us 3 x 1 Bdrm apartments.These apartments are in a good position close to metro and lots of restaurants within walking distance. Apartments are equipped with a kitchenette although no cooking utensils. Has a kettle but no cups. The rooms are clean, quiet and furnished adequately. The beds are hard. The hotel reception is across the road from the apartments. Secure building with security. English not real good for reception staff. Would stay here again.

  • Stayed: November 2012, travelled with family
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Thank CLC146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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