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Al Madinah Harmony Hotel
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Reviews (99)
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All reviewsring roadcrab dishessim cardmain entranceplus pointhotel location isgrand mosqueper nightpleasant staymasjid e nabawicleaning stafftriple roomspecial thankswardrobeproximitygate
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18 - 23 of 99 reviews
Reviewed 28 August 2017 via mobile

Overall Nice Hotel, certain areas need to be improved. Room Service during my 7 days stay only twice my room was made up on request. Choice of food was good but reparative. As I was visiting during Hajj season the service was what expected.

Stayed: August 2017, travelled with family
Thank Kashif S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

The hotel is ideally located within the central area of the Haram and features an entrance on the main street and a back entrance that connects to the dark streets leading to the Prophet's Mosque and the hotel lobby is good for coffee break time and reception of the guests, for the rooms is considered to be in terms of equipment but need to change such as the room Old and worn and need to be cleaned more by internal supervision but the bathrooms are still very good to use

We hope that the hotel management will take care of renovations for the corridors of the corridors and the rooms and attention to the cleanliness of the rooms, especially under the beds

  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Asim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

1- Dirtiness, you will get lost between smells and bugs ( cockroaches and spiders) . They don't clean rooms, they just spray conditioner, to the point where you can't stay in the room from the spray strength.

2- Horrible customer service specially front counter, terrible attitude, lack of experience and lack of respect. Excuse they say to hours and hours of waiting customers "we are busy" I waited 3 hours to get a room after I checked in as requested at 3 o'clock.

3- in house restaurant, Don't even bother trying the food.

4- NO WIFI, yes they do advertise for free wifi, and yes they will send you technical guy to see why you are not getting wifi in the room, however at the end of the day you are stuck with NO Wifi unless you go to the downstairs loopy.

5- I wish there's ZERO rate.

6- Save your money, go some where else.

Room Tip: Run away from this hotel!!
  • Stayed: June 2017, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank sharkm0ney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017 via mobile

Stayed at Al-Harmony with my family for a Feb 2017 Umrah and honestly couldn't fault the hotel. Great place to stay and was convenient for us as it's based directly across a Pakistani high street for food.

Stayed: June 2017, travelled with family
Thank Tanzeel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2017

They mean it when they say the check-in time is 4 p.m., so don't arrive early to the hotel as the place is busy and people are always late to check-out.
The room is very average in size and needs a lot of refurbishment in all aspects. The bed is ok, but everything else is not what you expect from a 4 stars hotel.
I ordered room service, not really encouraging anyone to try it.
The bathroom had a terrible smell, probably someone pissed on the floor and the odor is not going away.
If you are going for a short trip, this place is very nice in terms of location as it is very close to Al Haram. Value for money was perfect.
The staff are keeping their smile although they are under a lot of pressure.

  • Stayed: April 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank ElBob65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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