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All reviews swimming pool equipped rooms quality food the general manager nice view business trip necessary amenities the hotel staff great hotel the air conditioning spa center five star hotel breakfast buffet porridge pleasant stay lobby bar reception desk
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Reviewed 9 December 2017 via mobile

large high-end hotel, with spa-saune-pool area on 20th floor, luxerious well-equipped rooms with very nice interior design

breakfast area with good choice of dishes.

hotel nicely situated near river area with parklike design and very nice view from higher up in hotel

Date of stay: December 2017
Trip type: Travelled on business
Thank Micy01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor_Jovovic, Управляющий at Hyatt Regency Ekaterinburg, responded to this reviewResponded 12 December 2017

Dear Guest,

I would like to thank you for choosing Hyatt Regency Ekaterinburg

It was our pleasure to have as a guest in our hotel. Your valuable feedback means a lot for us and we will do our best and even more to keep such level of service and passion.

Looking forward to welcome you to Hyatt Regency Ekaterinburg!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

Just perfect! Great service, nice rooms with usual organization: ours was a segment of pie, with lots of curves sounds the bed, the closets.. nice warm bathroom floor. A little too little light around the bed but more by design then cheapness. Fantastic breakfast. We left very early and could not get the breakfast but the reception organized is a pack of oranges juices and croissant: very nice!

Date of stay: September 2017
Trip type: Travelled on business
Thank Fetustician
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor_Jovovic, Управляющий at Hyatt Regency Ekaterinburg, responded to this reviewResponded 24 September 2017

Dear Guest,

I would like to thank you for choosing Hyatt Regency Ekaterinburg

It was our pleasure to have as a guest in our hotel. Your valuable feedback means a lot for us and we will do our best and even more to keep such level of service and passion.

Looking forward to welcome you to Hyatt Regency Ekaterinburg!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

The room I stayed at was really incredible. The view and everything. First problem was the door didn't close and I had to call technical service. Then the air conditioning couldn't be stopped, and the same. Then the water in the bathtub was yellow, and I just gave up.

Date of stay: September 2017
Trip type: Travelled on business
Thank Evan_Paez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor_Jovovic, Управляющий at Hyatt Regency Ekaterinburg, responded to this reviewResponded 24 September 2017

Dear Evan,

Warm greeting from Hyatt Regency Ekaterinburg!

Thank you very much for your reply. We appreciate a lot your comments and feedback regarding your stay and recommendations.

Please accept my sincere appologizes for any inconviniences caused you during your stay in our hotel.

Will be happy to welcome you back to our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017

The Hyatt is a breathtaking architectural venture set in the midst of similarly visionary buildings. Our rooms had superb views across the lake straight on to the Cathedral of the Spilled Blood. I wouldn't necessarily want to live in them but for a night or two they had some imaginative features. All the common areas - the lobbies, the restaurants, the spa - all have acres of space. Reception and all other services had the professionalism of a top class hotel. The food was first class. We had a misunderstanding about a bill which the general manager sorted out with polished assurance. All in all, a very good experience.

Date of stay: September 2017
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Igor_Jovovic, Управляющий at Hyatt Regency Ekaterinburg, responded to this reviewResponded 24 September 2017

Dear Christopher,

Warm greeting from Ekaterinburg. Thank you for your reply and sharing your valuable feedback with us.

Your opinion is very important for us and it is pleasure to see your high marks on hotel’s services evaluation grid.

With Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2017

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Igor_Jovovic, Управляющий at Hyatt Regency Ekaterinburg, responded to this reviewResponded 2 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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