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All reviews excellent location corner room walking distance english speaking well located hotel metro station city roman museum shampoo prospekt ermitage spb
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Reviewed 12 January 2020

+ The best part of the hotel is the location which is in the mid of all places/monuments of interest. Since everything is at a walking distance (including restaurants etc) it's very convenient.
+ The room size is decent and works well for luggage storage.
+ The bathroom is well stocked and clean.
+ From whatever little interaction I had with the staff, they seemed polite.
- A small nitpick I had was with the breakfast which was very limited. (I stayed in Aug 19). It's alright for a couple of mornings but not if you are staying more than that.

Overall I had a really good stay here and I would definitely rebook when I am in the city.

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
1  Thank PriyankaK30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rusneruss, Менеджер по связям с общественностью at Comfort Hotel, responded to this reviewResponded 15 January 2020

Dear PriyankaK30,

Thank you for your precise and informative review!
We will take into consideration your comments regarding breakfast.

We do appreciate your opinion and we will definitely be glad to wellcome you again at Comfort Hotel!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2020

Two blocks from the Hermitage in the beautiful old center, walking distance to major mosque, good restaurants, museums (esp .the Moika Palace). Nicely refurbished (classy curtains), dark bathroom, quiet, with good basic breakfast, it seems young and eager to please. On my birthday, the young man appeared with chocolates and a bottle of champagne. What a delightful surprise!

Date of stay: August 2019
    • Location
    • Sleep Quality
    • Service
1  Thank Susan_Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rusneruss, Менеджер по связям с общественностью at Comfort Hotel, responded to this reviewResponded 4 January 2020

Dear Susan,

Thank you for your review and your kind words.
We are happy you had a worderful time with us.

We will be glad to to see you at Comfort Hotel again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2019 via mobile

The place was excellent value for money. Right from our arrival at SPB, there was a cab waiting for us, which we paid for at the hotel desk. We had 2 rooms for 5 nights. It was excellent value for money. The hotel doesn't have a dining area. Instead, we were given sufficient coupons to go next door to a restaurant and redeem them for breakfast. If you are not keen on the breakfast, it could be used to have lunch or dinner. Excellent deal.
The rooms were absolutely clean. Every thing for a comfortable stay was provided for. It had a kitchenette, with an induction stove. Pots, pans, plates, cups, cutlery, etc, was provided. There is also a refrigerator, microwave oven, iron box and stand. There are plenty of 24 hrs fast food joints all over the place.
The highlight of its location was that it is bang opposite the metro station. Very convenient to get around in SPB. Around the area are a lot of historical sights to visit.
Throughout out stay, we did not hear any loud noises and the hotel is a non smoking zone. The only draw back is there is no English programmes to watch on the television and the programmes are all in Russian.
Overall; it was a great experience and my family enjoyed the hotel. We highly recommend the hotel and would rate it as 8/10. Thanks Comfort Hotel.

Robin Varma

Date of stay: December 2019
Trip type: Travelled with family
2  Thank Robin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth_SPB, Директор по продажам at Comfort Hotel, responded to this reviewResponded 24 December 2019

Dear Mr. Varma

Thank you very much for such detailed review. The only one thing is that you mixed up a bit two our hotels. And this feedback refers to our second hotel - Apart-hotel "Comfort" at Ligovsky pr.
It's a big pleasure to hear that you did find our hotel and service as an excellent value for money and the location is very suitable for you.
Actually, we do have tv programms in English. We just checked and there is a problem with satellite. That's why during your stay there was no foreign channels. Thank you for pointing out the problem. Now all works properly.
The whole hotel team wishes you all the best in the New Year and hopes to see you again. Best Regards

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Reviewed 22 October 2019 via mobile

Very close to everything! We were short walks away from the metro as well as many points of interest. Room provided shampoo and had hot water.

Roman was very helpful! There was a decent spread for breakfast that was included. Coffee and tea are always available on the main floor.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank 929carleyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth_SPB, Директор по продажам at Comfort Hotel, responded to this reviewResponded 28 October 2019

Dear 929carleyn

I'd like to thank you for your comment. It's a pleasure to hear that your stay with us was comfortable and tasty and the location of the hotel was convenient for you journey.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2019

Travelled Trans Siberian from Beijing to St Petersburg with adult daughter
Comfort Hotel was very comfortable and staff very obliging.
Very central location ideal for all sightseeing, plenty of restaurants.
Had corner room with a fair bit of traffic noise which probably stopped 5 stars

Date of stay: October 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Binksies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth_SPB, Директор по продажам at Comfort Hotel, responded to this reviewResponded 22 October 2019

Dear Binksies

I'd like to express my sincere gratitude for your feedback. That was a pleasure to have you as a guest in our hotel at your final russian destination.
Unfortunately, this suitable central location which is ideal for sightseeing has it's opposite side such as traffic noise. That's what you cannot avoid in big cities.
Your Comfort Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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