The service is fantastic. Better than most 5 star hotels in Europe. Everything is great, location, food, design, etc. They have little details that make the difference, and make your stay outstanding. More
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The service is fantastic. Better than most 5 star hotels in Europe. Everything is great, location, food, design, etc. They have little details that make the difference, and make your stay outstanding. MoreShow less
Thank you so much for your kind comments about our Hotel.
It is so important for us to learn what we are doing right, and where some improvement is needed.
We appreciate your high estimate and are happy that you liked everything with us. Attention to details is our special goal, and it was pleasant that you have noticed this and mentioned in your nice feed-back.
We will be happy to welcome you to the Astoria on your future visits to Saint-Petersburg.
Looking forward to seeing you soon!
Maybe the only 5 stars hotel in St petersburg, the restaurant served good food and all the staff was very friendly.. we book for 4 night in this hotel , but during the 3rd night we have to check out and cancel the 4th night, the staff was very helpful to arrange cancelation without any charges, location is the city centre of St Petersburg.. St Isaac Cathedral obnly few steps from hotel
We felt delighted reading your kind comments. Thank you for sharing your impression of our hotel with us and our potential clients. It was pleasant to realize that our efforts are successful, since the main essence of our team performance is to make our guests feel comfortable and to render an impecable service to them.
We hope you will be staying with us during your trips to Saint-Petersburg in the future, if any.
Kind regards and best wishes to you,
The Astoria hotel is centrally located and has great updated rooms some with a beautiful view of St. Isaacs Cathedral. The staff is very warm and welcoming and the buffet breakfast is very good. It is close to almost everything you would want to see in St. Petersburg!!
We would like to extend our gratitude to you for your feed back posted on TripAdvisor. It is really precious for us, as we always are eager to learn how guests perceive our hotel and our staff performance. The Astoria team does its utmost to please our customers and to keep the highest hospitality standards of the Rocco Forte Hotels.
We appreciate your high estimate of our efforts.
Looking forward to welcome you back! Will be happy to see you at the Astoria again whenever you come to visit our beautiful city.
The staff is very friendly and try to helps us very well
The breakfast is good option and good food and if you want something different they give you
The room have nice view bed can be more comfortable and linen small and not reach
Gym small but nice
It was a pleasure for us to read your feed back about the Astoria. We are glad you liked everything, and we hope you will choose our Hotel for your stay again when you come to visit Saint-Petersburg. Thank you for taking time to write your comments. We will take into account all your remarks.
Looking forward to see you again. Welcome!
Warm regards and best wishes,
This hotel is simply amazing! It was a big part of why we fall in love with St. Petersburg so fast ! Me and my mom (it was her dream to visit St. Petersburg since forever) were guests there in the middle of August, upon arriving surprisingly we get upgraded to un amazing and beautiful suite ,everybody were so nice from the moment we entered the hotel ! They helped us with a smile and made us feel such a warm welcoming! The hotel grounds are beautiful its like traveling in time , its so elegant you can just sit in the lobby and admire the details of this splendid place ! One of our biggest affections was the restaurant we spend there almost every lunch and dinner by my opinion is the best in St.Petersburg ! The food was delicious really everything we order (we probably try everything in the menu during our stay) was perfect- high quality Russian cuisine-warm compliments for the chef directly from our hearts he make us feel the taste of the Russian culinary culture ! A big LOVE for the desserts they were one of the best i ever try (and i live in Italy) the taste of Diana Vishneva is still chasing me in my dream! And we want to say a big thank you to Marina the manager of the restaurant thank you very much for all of your attention thank you for make us feel like home you are so kind and made our staying unforgettable also we want to say thank to Ralitsa (I think her position is a hostess of the restaurant) you both are such a beautiful people you are so nice you made us feel more then welcome, so we just want to say a big THANK you for everything! So we ended up inlove with St.Petersburg and all of the people there , we cant wait to take again visa and to be back in the city next year for the white nights this time and definitely without any doubts we will stay again in this AMAZING hotel ! Thank you Astoria Hotel for making our stay a dream come true! A lot of Love for this place !
It was such a pleasure to read your highly positive and emotional comments about our Hotel and our beautiful city. We will pass your impressions to our staff and of course to those whom you mentioned personally in your wonderful feed back. Thank you for your warm words. They will serve as the highest award for everybody's efforts.
We are delighted to learn that you intend to continue exploring Saint-Petersburg during the period of White Nights which is really unique, and we hope that this experience will be unforgettable for you.
We look forward to seeing you back at the Astoria, and all our team can't wait to welcome you here again.
Warmest regards and best wishes,
We didn't stay so I can't talk about the rooms but we did drop in for tea and were treated very well. The lobby is lovely- the tea was excellent. Yes, it was a little pricey but we understood every American President stayed there and we wanted to experience the ambiance. Our tea came with a tiny sweet and some jam and honey. There was nothing to put it on so we just took it for a souvenir. They probably had a full tea later but we didn't have the time or the appetite. Well worth a visit.