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“Avoid Rossiya Airlines”

Civil Aviation Museum in St. Petersburg
Ranked #1,379 of 1,940 things to do in St. Petersburg
Attraction details
Reviewed 26 September 2012

We flew with Rossiya Airlines in August 2012 and due to their mismanagement they split our family with two small kids. They did an overbooking and messed up its management and ended up splitting our family with two kids. They were so rude not to listen to us and so incompetent to board my two small kids and myself at completely separate seats. When I reported this with a very decent mail three times to their claims section, they simply ignored me. Not even replied a word!! we were also not content about any of their services either on ground or on board.

Overall it is a very bad managed airline, so I'd recommend you to avoid it to save your money!

Thank Basak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 March 2016
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Reviewed 29 February 2016
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Reviewed 16 November 2015
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Reviewed 15 August 2015
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