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3 - 8 of 89 reviews
Reviewed 18 June 2015 via mobile

Don't even dare to stay in this hotel. Nothing positive to say. 1) super-far from center, inconvenient gate 2) view over neighboring ugly panel buildings 3) unprofessional reception 4) smelly rooms 5) old and worn-out furniture 6) no sound proof 7) loud ventilation in bathroom 8) crackly door 9) slow internet 10) awful breakfast (I had a feeling that it was leftovers from yesterday). Water was okay, towels was ok. Bed was uncomfortable. I was a bit shocked honestly speaking.

Stayed: June 2015, travelled on business
1  Thank Baiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 26 November 2015
Google Translation

Уважаемый гость, здравствуйте! Хотим поблагодарить Вас за выбор нашего отеля. Мы очень рады, что остались довольны аккуратностью и чистой в нашем отеле. Что касается расположения нашего отеля, это 3 остановки на транспорте до центра города.Бесспорным плюсом расположения является то, что район тихий, спокойный, здесь больше жилых домов, нежели офисов и магазинов. Успели ли вы насладится прекрасными пляжами, которые расположены в 10 мин ходьбы от отеля и почувствовать свежий морской воздух, выходя из отеля? Что касается состояния номера, то у нас есть номера категории эконом, оснащение в них действительно скромное. В данный момент номера этой категории постепенно обновляются и ремонтируются. В нашем отеле есть еще и номера категории бизнес, люкс и они отличаются большой площадью, самой современной мебелью и сантехникой, соответствующим ремонтом. В нашем отеле есть ресторан, и хотим вас уверить, что все блюда готовятся утром, из свежих продуктов, перед началом завтрака.Шумоизоляция в отеле хорошая, может быть вам просто попались слишком шумные соседи? Претензии по качеству интернета приняты, качество сигнала сейчас гораздо лучше, мы сменили поставщика услуги. Ждем Вас снова, и надеемся, что Вы непременно измените свое мнение о нашем отеле. Пожалуйста напишите о своем приезде заранее и я лично проконтролирую чтобы для вас были предоставлены лучшие условия. С уважением менеджер по развитию Юлия

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2014

Fairly average hotel down by the port, so not too close to the city centre, as other reviewers point out. Whilst it does have facilities - a shop, massage & sauna, swimming pool etc, it's more of a business hotel, rather than a holiday place. The staff were friendly and helpful, but breakfast was pretty minimal with instant coffee and selections of fried eggs, sausages, fries and vegetables alongside cheese and meat. My bath was not clean - it had drip marks from where the cleaning fluid had been squirted around it and then left. Overall, I'd best describe it as a place that you would go to out of necessity, rather than choice.

  • Stayed: October 2014, travelled on business
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Thank Toffeeman1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

Yes it is a bit out of the city but after 2 1/2 days on an aeroplane it was a welcome respite. The staff were absolutely brilliant, the room was clean and very quiet (which is important for me). The walk into the city was always interesting and needed exercise. The breakfast was good.
The receptionist arranged a taxi for us to the station. After dropping us off the driver came back to take me to the hotel again as I had forgotten my memory cards there. The receprionist called him to let him know.
I would recomend this hotel to friends.

  • Stayed: August 2012, travelled as a couple
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4  Thank Ian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

This hotel is rather deceptive. At first sight, it seems to be very European and ticks the boxes (swimming pool, night club, spa etc) but it is not what you think it would be. The room was okay, but absolutely stank of cigarette smoke. The air con unit sounded like a helicopter was landing in the room - it was obviously broken and a few swift smacks seemed to cut the noise but only a bit. The breakfast was pretty deplorable (instant coffee, a few slices of cheese and a few bits of ham and some rather strange bits of food that are hard to identify). The bath was fitted so that the water from the shower flowed down the wall, along the top of the bath, past the taps and then poured all over the floor. Gallons of it!!! Literally two inches of water all over the bathroom floor when I got out. Yet it LOOKS like a smart hotel and looks pretty new. Yes, it is in a strange place (tower blocks, railway nearby) but "TIR" [this is russia]. It is NOT the West. It is NOT europe; It is NOT america.

The hotel is well patronised by Korean and Chinese folks, mostly seeming on business. Also a lot of Russians staying there no doubt on business. A good mix of cultures to enjoy.

The bar seemed to be closed whenever you wanted a drink, and the restaurant closed when you wanted to eat. Maybe our times are out, but I was surprised. On the up side? It was better than the hotel we were in the nights before and the staff were really nice. Not many places to eat round about but a recommendation by the hotel was good: chinese/korean food about a fifteen minute walk away was excellent. Buses to "downtown" are easy to use once you know how. There is a bus stop at the end of the road to the right in a lay by (the big bus pic is covered with a tree's foliage so look for the crowd waiting). You get on the middle door and don't pay until you get off. The fare (currently 11 roubles) is standard fare and once you see the railway station on the right, get off. It is about a ten-fifteen minute journey. Vlad is a fantastic city for walking around. See the station; the Ocean centre, the front, the architecture... a complete absence of american tack (McDonalds, KFC etc) leading to a haven of non american kitsch.

  • Stayed: August 2011, travelled with friends
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4  Thank rstornoway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2010

The hotel was situated out of the town in a rather bizarre area in amongst blocks of flats and close to the railway lines. At first glance it seemed to be fine, then we tried to eat in the restaurant.The first sign of trouble was a cockroachrunning about in the menu! Then, I think it took about 2 and a half hours! Courses didn't arrive together, or even at all.They ran out of beer after 1 bottle each, and they seemed to think it acceptable that a side order of french fries arrived after the ice cream! The food itself wasn't bad at all. The rooms were fine, but breakfast was also visited by the cockroaches.Fitness centre was payable as was the swimming pool, which had rather murky water.

  • Stayed: October 2010, travelled on business
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6  Thank pavoTen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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