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Reviewed 29 April 2019 via mobile

I have been there 2 night for a business trip and I need to admit that is one of the best place I have stayed. Staff always happy to assist you and good food to. Right on the main road to Moscow in 20 minutes ( without traffic ) you are directly in the Red Square. My special thanks goes to Aleksander ( Italian speaking bellboy ) always ready to assist in a kindly manner.

See you soon

Date of stay: April 2019
Trip type: Travelled on business
1  Thank napodanoantonio79
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DoubleTreeMoscow, Управляющий at DoubleTree by Hilton Hotel Moscow - Marina, responded to this reviewResponded 8 May 2019

Dear Guest,
Let me first of all thank you for the choice of DoubleTree by Hilton Moscow - Marina during your recent stay in Russian capital. It was a real honor and pleasure for the entire hotel team to welcome and serve you as one of our most valuable guests. We sincerely appreciate the time spent sharing your accommodation experience with our property and giving us high-level review marks being undoubtedly the best remuneration for the efforts of the entire team. Looking forward your next visit to DoubleTree by Hilton Moscow – Marina which will give us another unique chance to surround you with light and warmness of hospitality complying with your highest expectations.
Best regards,
Natalia Gorguraki, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2019 via mobile

This is my fifth or sixth stay here, until now everything was fine.
Right after my arrival it was a little surprising that there is no warm water for showering. The reception wanted to send an engineer but I remembered from recent stays that this might happen in the evening - don’t know though why.
Next evening: since there is only water in the minibar I ordered two juices at the reception - no gift shop, no vending machine, only room service. 20 minutes: nothing. I saw the waiter in the hallway and asked him to bring the juices. 10 minutes: nothing. I saw him again, another 10 minutes: nothing.
Finally you get your f...ing juices for 12 euros of which 1,5 euros is for room service. You would rather call it torture fee.
I wish there were other options to get something to drink on a warm night.
Don’t know why a hotel on this level can’t run the minibars.
Sad.

Date of stay: April 2019
Trip type: Travelled on business
Thank malenykij_polgar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DoubleTreeMoscow, Управляющий at DoubleTree by Hilton Hotel Moscow - Marina, responded to this reviewResponded 8 May 2019

Dear Guest,
Let me first of all thank you for the choice of DoubleTree by Hilton Moscow - Marina during your recent stay in Russian capital. It was a real honor and pleasure for the entire hotel team to welcome and serve you as one of our most valuable guests. We sincerely appreciate the time spent sharing your accommodation experience with our property. Based on the feedback received from our guests, we try to identify and correct existing defects in our work. We will take into account all the points you have mentioned and will do everything we can to ensure that your next stay in our hotel will give you only positive emotions.

Best regards,
Natalia Gorguraki, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2019

Enjoyed every moment of my stay at the hotel. Experience is simply exquisite.
Fabulous in every detail from reception upto hotel facilities. Spa facilities are also top notch, worth every penny, pool is clean and enjoyable! Gym availability 24/7 is worth it! Overall everything is marvelous

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Freedom27228559442
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DoubleTreeMoscow, Управляющий at DoubleTree by Hilton Hotel Moscow - Marina, responded to this reviewResponded 24 April 2019

Dear Guest,
Let me first of all thank you for the choice of DoubleTree by Hilton Moscow - Marina during your recent stay in Russian capital. It was a real honor and pleasure for the entire hotel team to welcome and serve you as one of our most valuable guests. We sincerely appreciate the time spent sharing your accommodation experience with our property and giving us high-level review marks being undoubtedly the best remuneration for the efforts of the entire team. Looking forward your next visit to DoubleTree by Hilton Moscow – Marina which will give us another unique chance to surround you with light and warmness of hospitality complying with your highest expectations.
Best regards,
Natalia Gorguraki, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2019 via mobile

Very nice stay
This hotel is absolutely worth staying at. Very friendly staff
Very nice atmosphere and modern hotel which offers very comfortable rooms
Breakfast offers a good choice and a smiling staff in the morning is always nice.
The spa and fitness will give you the relaxing moments you need after a long day in town/office.
By taxi (better to take the Uber partner YANDEX: less than 500 roebels) it’s only 15 years min to the center (red square).

Date of stay: April 2019
Trip type: Travelled on business
1  Thank Daviddebruyn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DoubleTreeMoscow, Управляющий at DoubleTree by Hilton Hotel Moscow - Marina, responded to this reviewResponded 23 April 2019

Dear David
Let me first of all thank you for the choice of DoubleTree by Hilton Moscow - Marina during your recent stay in Russian capital. It was a real honor and pleasure for the entire hotel team to welcome and serve you as one of our most valuable guests. We sincerely appreciate the time spent sharing your accommodation experience with our property. Looking forward your next visit to DoubleTree by Hilton Moscow – Marina which will give us another unique chance to surround you with light and warmness of hospitality complying with your highest expectations.
Best regards,
Natalia Gorguraki, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2019 via mobile

Impeccable. Secure with car bomb sweeps. Lobby spacious. Room large. Buffet world class 5star. The spa and saunas clean and not overcrowded.

Halfway from airport to downtown.. good midpoint

The only downside is you are next to nothing. No where to walk.. get a taxi app!

Date of stay: April 2019
Trip type: Travelled as a couple
2  Thank eur0r0b
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DoubleTreeMoscow, Управляющий at DoubleTree by Hilton Hotel Moscow - Marina, responded to this reviewResponded 19 April 2019

Dear Guest,
Let me first of all thank you for the choice of DoubleTree by Hilton Moscow - Marina during your recent stay in Russian capital. It was a real honor and pleasure for the entire hotel team to welcome and serve you as one of our most valuable guests. We sincerely appreciate the time spent sharing your accommodation experience with our property and giving us high-level review marks being undoubtedly the best remuneration for the efforts of the entire team. Looking forward your next visit to DoubleTree by Hilton Moscow – Marina which will give us another unique chance to surround you with light and warmness of hospitality complying with your highest expectations.
Best regards,
Natalia Gorguraki, General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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