We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (148)
Filter reviews
149 results
Traveller rating
38
65
37
5
4
Traveller type
Time of year
LanguageAll languages
More languages
38
65
37
5
4
Show reviews that mention
All reviews courtyard restaurant great location balcony walkway solo female nice hotel old town central location the main square lot of traffic noise fast wifi michael's church would definitely stay here again piata unirii no air conditioning spent two nights bars and restaurants centre of town
Filter
Updating list...
3 - 8 of 149 reviews
Reviewed 11 October 2018

This hotel is conveniently located in the centre of Cluj. There is not a lot of ambience, but the staff are helpful enough and the breakfast is good. Some rooms have a bath, which is great after a full day's travelling.

Room tip: There is no lift so ground floor is best option if you have heavy luggage.
Date of stay: September 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Annie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TransilvaniaHotel, Public Relations Manager at Hotel Transilvania, responded to this reviewResponded yesterday

Dear ms Annie,
Thankyou for taking time to review our property.We are happy to hear that you had a good experience and you liked our services.Until your next visit in Cluj Napoca,we wish you a wonderfull 2019!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2018 via mobile

We were asked to pay an extra amount of money due to a mistake made by the reception.(while the reception girl confested her mistake)
There was a lack of respect while the director was talking to us.
They don t respect their clients at all.
We don t recommend this hotel & restaurant for anybody.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Joe Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TransilvaniaHotel, Public Relations Manager at Hotel Transilvania, responded to this reviewResponded yesterday

Dear guest,
Thankyou for taking time to review our property.As you mentioned there was a confusion and a mistake made by a new employee at reception and we appologize for it.We'll try to offer better solutions in the future.
Wishing you a great 2019!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2018

This hotel is situated excellently. Right in the middle of Cluj-Napoca, it is a good , cosy and clean hotel. It is also very safe as during the night they close the main gate and the receptionist will buzz you in. I stayed there last week of September and this hotel has a very good pub / restaurant for those who are not patrons and the drinks are genuine and the food quite good. I recommend this hotel.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TransilvaniaHotel, Public Relations Manager at Hotel Transilvania, responded to this reviewResponded yesterday

Dear ms Maria,
Thankyou for taking time to review our property and for your recommendation.We are happy to hear that you had a pleasant stay and our services were good.Hopefully we'll have the honour to have you again our guest!
Wishing you a wonderfull 2019!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

Spent two nights at the hotel which is situated in the centre of town. The courtyard restaurant was great and the food fresh and tasty, with the staff attentive. The bed was comfortable. I will be staying there again,

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank deanre2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TransilvaniaHotel, Public Relations Manager at Hotel Transilvania, responded to this reviewResponded 12 August 2018

We highly appreciate your review and we are happy to hear that you had a great stay.Hopefully will see you soon!
Wish you a great day!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2018

I stayed here for one night before a 4.30am start to the airport; so i cant comment on breakfast, but getting a taxi was easy.
The hotel is recently refurbished and set above a courtyard restaurant , which on a Sunday night closed early enough for noise not to be a problem.
WIfi is strong, the room is clean, the bathroom modern, but it took 5 minutes to find the towels. Just as a word of advice, they put the clean towels in the bottom of the wardrobe. I guarantee this is literally the last place that you would look, so if you are reading Hotel Transilvania, stop this - put towels where people expect to find them.

Date of stay: July 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Thank kissthesunsetpig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelTransilvania, Front Office Manager at Hotel Transilvania, responded to this reviewResponded 11 August 2018

Hello,

Thank you for your review! We strive to improve our services based on our guests' reviews, therefore it is of great help that you wrote it. We are happy to hear that you enjoyed your stay and found the room to be comfortable. Regarding the towels, we have received many requests to put them elsewhere. Recently we came to the conclusion that it is not advantageous to put them in the wardrobe, so we will place them in a better spot, where it can be easily accessed.

We hope to see you again in the near future!

Kind regards,
Hotel Transilvania Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews