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“Filipino Hospitality at its Finest!”

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Marco Polo Plaza Cebu
Ranked #2 of 89 Hotels in Cebu City
Certificate of Excellence
Dallas, Texas
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Filipino Hospitality at its Finest!”
Reviewed 14 April 2012

We stayed in a Junior Suite for 6 nights during their Holy Week. From the security guards to the lobby hostesses to the wait staff to the pool boys to the chef to the managers - all the way around the friendliest and nicest group of people you will ever encounter. Everyone was more than willing to provide you with whatever you needed to meet your needs and all done with such great smiles.

The room was well equipped with great bathroom amenities, and a lovely welcome basket of fruits. The cleaning staff did an excellent job daily while the wait staff bent over backwards to make sure your table was always cleaned and drinks refilled. Their buffet always had great variety, and the lovely restaurant manager was quite gracious (didn't get his name).

Our only complaint would be the influx of locals during that week due to their local rate promotion of $70 while the rest of us paid somewhere around the $200 per night range. The pool and buffet just simply wasn't big enough to accommodate everyone and their huge families, and it was a huge cluster of people and kids body checking each other at the buffet line and pool. The pool was full by 9 am with kids running amok (dive bombs and all!) as their nannies chased after them until 9 pm that night. There were never any available pool loungers. It was no way to relax :(

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank guccisenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (276)
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Cebu City, Philippines
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 March 2012

I love the hotels food ,wine collection , ambiance at the Continental Club ( im sure its more romantic at night when all the city lights are lit before your eyes ) and the staffs efficiency- i called to reserve a Cecile Licad concert seat and i got the needed attention 'ahora mismo' ...

Moreover ,The Marco Polo's Spring Chicken , Pizza Pie ,The Salmon Fillet is just sooo goood !! Thanks to F and B manager Mr Stephan Wieprick , Food Consultant Mrs Jessica Avila and MarcoPolo's Marketing Manager Yumz Mariott !!

  • Stayed March 2012, travelled with friends
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Helpful?
2 Thank Mighty A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pasig, Philippines
Level 4 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 March 2012

It's quite good to stay in a hotel with a view of downtown Cebu especially at night. I'm not just comfortable swimming in their pool maybe due to its location, facing the restaurant. It's good also for them to have a shuttle bus going to SM and Ayala mall. I will definitely staying here again.

  • Stayed March 2012, travelled on business
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Helpful?
2 Thank Jjeanie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villaga, Italy
Level 5 Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 14 March 2012

The rooms at the Marco Polo are very average, a bit weathered and worn with warped ceiling cracks, a tired bathtub and creaking floors, but for the price we paid (less than $70 per night) you couldn't expect more.
The breakfast buffet, as noted in other reviews, is decadent featuring everything you would expect in such a buffet and much, much more: fresh baked breads, pastries, eggs made to order, cereals, pancakes, waffles, cheeses, miso soup and sushi. However, the breakfast comes with a significant mark-up in the nightly rate ($30 more per night per room, or paid on admittance $15 per person).
The location of the Marco Polo is about a 30 minute drive from the airport, in a fairly isolated location, yet ideally situated within walking distance of Anzani, a fabulous mediteranean restaurant nearby. The Marco Polo offers airport transfer for 500 peso's, which is worthwhile if you will be arriving in the middle of the night, or departing very early. Otherwise, the metered rate of a cab is less than 300 pesos.
Lastly, the pool at the Marco is nice but the pool size, and more importantly the number of lounge chairs, is insufficient for a hotel this size. We visited the Marco in March (not peak season) and each day we went to the pool between 9-10AM only to find all of the lounge chairs occuppied. This was a big disappointment as pretty much our only reason for choosing this hotel was to spend time beside the pool for a few days. Our room did not have a balcony, so there really wasn't an alternative location to relax in the sunshine.
I probably would not choose to stay at this hotel again because of the inadequate pool accommodation. For other purposes though, this hotel is a good economical - albeit not overly impressive - option.

  • Stayed March 2012, travelled as a couple
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Helpful?
2 Thank SBrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level 5 Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 8 March 2012

My Wife and I stayed at the Marco Polo Plaza Hotel Cebu for 19 nights February 2012 and had one of the best hotel stay's ever. The Buffet Breakfast is excellent as are all the meals, the rooms, lounge and pool are of a very high standard. Best Hotel in Cebu. Our thanks to Hans Hauri, Ching Mayol and to all the wonderful staff at the Hotel who made our stay so memorable.

  • Stayed February 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marco Polo Plaza Cebu

Property: Marco Polo Plaza Cebu
Address: Cebu Veterans Drive | Nivel Hills, Lahug, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cebu City
#2 Luxury Hotel in Cebu City
#2 Business Hotel in Cebu City
#3 Romantic Hotel in Cebu City
#3 Family Hotel in Cebu City
Price range (per night): $124 - $230
Hotel Class:4 star — Marco Polo Plaza Cebu 4*
Number of rooms: 329
Official Description (provided by the hotel):
Marco Polo Plaza Cebu is nestled at the prestigious Nivel Hills providing a spectacular view of Cebu City and Mactan Island. Be it business or vacation, stay at Cebu City's Finest hotel, the Marco Polo Plaza Cebu. Marco Polo Plaza Cebu is a 24 storey hotel with 329 well-appointed guest rooms including suites with fine amenities, 24 hour security and safety measures and free Wi-Fi internet. A trip to the "Queen City of the South" in the Philippines - Cebu, is a culinary journey. Marco Polo Plaza Cebu is hailed as a dining destination of Cebu City. Dubbed as the "Best Buffet in Cebu City", Cafe Marco attracts diners to feast on Filipino, Continental and Western cuisine. It is awarded as Top 5 Restaurant in the Philippines by the prestigious Miele Guide in 2013. Blu Bar & Grill at the penthouse is an ultimate dining experience in Cebu City. From a thousand feet above sea level, it offers a panoramic view of Cebu City and Mactan Island. The glamorous Philippine Tattler awards it as one of Philippines' Best Restaurants for the 5th time. Marco Polo Plaza Cebu is a choice Cebu venue for meetings, conferences and celebrations. Its lavish Grand Ballroom and function rooms can accommodate up to 2,500 guests. ... more   less 
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Also Known As:
Marco Polo Plaza Hotel Cebu City
Marco Polo Plaza Cebu Cebu Island/Cebu City

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