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Hotel Elizabeth Cebu
Ranked #18 of 92 Hotels in Cebu City
Reviewed 28 June 2012

In the heart of Cebu, just 1 block away from Ayala Mall. The rooms are elegant, the beds are comfortable. We had a great sleep. It is better if you stay at the other side (not along the road) because you might hear a bit of the car noises. But it didn't bother us too much.

We were upgraded to a junior suite for 1 night, thanks to a friends voucher. The room is great but bad design for the bath tub. There is a leak on the faucet so when you shower, it drips along the sides of the tiles and gets your restroom floor wet.

As for service, splendid except if you are a person who drinks plenty of water, you better buy from the grocery because they don't give free pitcher of water. They will charge you for that, they just gave us 2 glass of water, plus the 2 complimentary bottle of mineral water. Very stingy you can say.

There are other hotels along the area, nearer to Ayala Mall such as Quest hotel, Tunes Hotel, Island Stay Hotel.

Room Tip: The side that is away from the main street.
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  • Stayed: June 2012, travelled with family
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Thank iluvursmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 4 July 2012

Greetings from Hotel Elizabeth and Fersal Hotel Group!

I'd like to take a moment to thank you for your review of Hotel Elizabeth Cebu. I am glad that you've enjoyed your stay at our junior suite. Thank you for bringing to our attention your concerns about the bath tub. Our engineering department is currently doing rectifications to alleviate the water on the floor.

We appreciate your comments and commendations about our staff, and we hope you stay with us again.

All the best,
Fersal Hotel Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 - 253 of 300 reviews

Reviewed 21 May 2012

Stayed here for 2 nights on their triple sharing room (3 single beds) last week. Triple sharing rooms go for around $90 nett with free breakfast. Breakfast is okay but if you eat late, you'll have few options left.

Location wise, pretty good. Ayala Mall is just a short walk, like less than 5 mins if you are a brisk walker. Rooms are of decent size, no bathtub, just a shower area. Hotel design is a bit quirky with the gaudy wall murals in the lobby but that is expected since they got Tessa Prieto Valdez (designer/socialite from Manila) to do the interior design.

Service is pretty good. The doormen were pretty warm and welcoming. Always ready to assist. Check in and check out were okay, although the girl at the reception during check in forgot to return my ID and I had to go back to get it.

The only thing I consided unusual was that they charged us for extra pillows! They only provided 1 pillow per bed, when we asked for extra pillows, they said it will be an additional P10 each. lol. Aside from that, everything was okay.

  • Stayed: May 2012, travelled with friends
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1  Thank ZombieZombie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

The Elizabeth hotel might seem like an average hotel. it may be quite small and has silly sunflower decorations on its exterior, but the hotel offers a relaxing stay to its clients. We got the double room and it was really clean, mattress is comfortable and soft, the bed is big, it is complete with a fridge and a mini bar to make coffee and tea. the bathroom is spacious and very clean too. The hotel also has a small gym, but clients seldom visit it. The only bad thing is that the breakfast buffet has limited choices. the wifi also is very slow and Ihad to find a certain spot to access it. but overall , I would recommend the Elizabeth hotel, the price is reasonable too.

  • Stayed: May 2012, travelled as a couple
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2  Thank sugarplum j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2012

The double room I stay in was spacious , 2 squeen size bed...There was enough pillows which is plus factor for me . They provide 2 complimentary mineral water everyday. There is complimentary tea bags and sachet coffee, the only minus point was they did not provide us with any electric kettle, they did not even replace it even they have been doing housekeeping for the past 4 days. We did not ask for it as we are not into drinking tea or coffee. They provide toiletries like, toothbrush with toothpaste, shampoo, body lotion, cotton wool and cotton bud . The toilet roll is of good quality. The free wifi was at low strength, you need to be near to the room entrance in order to get consistent wifi, even though it is only 2 bar.
Iocation is 10 mins walk away from Alaya mall.

  • Stayed: May 2012
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Thank Phinys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

Stayed over the Easter Weekend and then again at the end of April for a night. Experienced both the deluxe double and triple with breakfast and was pleasantly surprised. Has all of the amenities of upscale hotels like the Marriott but was quiet with very little traffic in the lobby and hallways. Plus the price hovers around the 90 dollar area depending on the room you choose which isn't bad considering you get a room, Wi-Fi and breakfast included.

I think the staff is great. Because they are a new hotel, they are still developing there professional skills but overall, they did a fine job. Most of our needs were addressed rather quickly. Some slight professional errors include the staff taking breaks in areas where guests frequent like the parking lot in the basement or on the 3rd floor terrace. Also, I've caught the staff congregating in the lobby a lot. Maybe creating a designated break room or staff room would solve this.

Breakfast buffet wasn't bad. Not sure how fresh some of the dishes were like the salads but overall the hot food was decent and the egg station is a great idea. Coffee was freshly brewed
and the wait staff was attentive. I've also tried some of the lunch menu which was pretty good. They offer an afternoon All-You-Can-Eat Halo Halo dessert for 100 pesos plus there are dinner packages available including a grill night on the 3rd floor terrace. Sometimes there is entertainment with dinner and/or at the bar on weekends.

Room service food was also quite good and arrived in a timely fashion.

If you watch TV adamantly, you will be disappointed with the channel selection but there's so much to do in the area including shopping at the Ayala Mall which is about a 5 minute walk away.

Usually when we visit Cebu we stay at the Marriott but I think the Hotel Elizabeth in terms of room offerings, cleanliness, service and style is very comparable. Again, I like the Elizabeth for its low-key atmosphere. It's not too busy and is pretty quiet. Highly recommended.

Room Tip: Ask for a room not facing the street - a bit quiter and better view.
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  • Stayed: April 2012, travelled with friends
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Thank Darryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Elizabeth Cebu

Address: Arch.Reyes Ave | Camputhaw, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#8 Business Hotel in Cebu City
Price Range: $76 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Elizabeth Cebu 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Established shortly after its predecessor in Baguio, Hotel Elizabeth Cebu has over 130 stately guestrooms and suites all envisioned by Tessa Prieto-Valdes, style icon and celebrated interior decorator. Breathtaking frescos by painter Alfred Galvez and portraits of well-spent travels adorn its Mediterranean-inspired hallways. Situated conveniently in one of Cebu's bustling business districts, the hotel is just a 2-minute walk to Metro Gaisano and Ayala malls, affording guests easy access to leisure activities, such as shopping and sightseeing.A riot of flavors awaits you at the Flora Cafe, where international cuisine is served in the most inventive and appetizing of ways. Enjoy great music and relax at the Piano Bar while sipping on your favorite wines and cocktails. Pamper yourself with our massage service or work up a good sweat at our Fitness Center. Celebrate momentous occasions and attend seminars and conferences in style and luxurious comfort, in our various function rooms and ballroom. You will fall in love with Hotel Elizabeth. It’s an experience on its own. ... more   less 
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Also Known As:
Hotel Elizabeth Cebu Cebu Island/Cebu City

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