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edwindeatras

Excellent

5.0 of 5 bubblesReviewed 12 July 2023
Excellent in all areas from check in, during and check out. Breakfast very good, easy access to all establishment such as restaturant, coffe shops and others.

Internet is good but need improvement.

Salute to guards who assist us all the time
Date of stay: July 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this review
Responded 4 Sept 2023
Dear Edwin DeAtras,

Thank you for sharing your feedback and for choosing our establishment for your stay. We are delighted to hear that you had an excellent experience from check-in to check-out, enjoyed our breakfast, and found our location convenient for accessing various establishments.

Your comments about the internet are duly noted, and we appreciate your input. We are constantly working to improve our services, and your feedback helps us identify areas for enhancement.

We'd also like to extend our appreciation to our dedicated guards who ensure the safety and assistance of our guests. Your recognition means a lot to us.

Thank you once again for your kind words and for staying with us. We look forward to serving you even better on your next visit.

Best regards,
Anna Lou
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (219)
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4 - 9 of 219 reviews
Reviewed 12 June 2023

PROS:
- Room was big and clean. Had 2 queen-sized beds and a lot of space to boot.
- TV and aircon were modern already.
- Room and bathroom was well-appointed, very good value for money.
- No in-house resto, but walking distance to a lot of popular places (Yellow Cab, McDonald's, Starbucks, etc.)
- Front desk staff was very friendly, volunteered to check the location of popular Davao restaurants and how far these were from the hotel.

CONS:
- Hotel was by a busy main road, and my room (on the first floor) was not even more than 50m from the road. Fortunately, there were no noisy tricycles plying this route. However, if you have a hard time sleeping due to vehicle noise, this may be a problem for you.
- Airport shuttle service, in my opinion, is overpriced, considering that the airport is less than 5km away and the edge of the runway is merely 2 blocks from the hotel.

Room tip: If you have a hard time sleeping due to road noise, try getting a room NOT on the first floor.
Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Elvin A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this reviewResponded 23 June 2023

Dear Dunce0214,

Thank you for taking the time to write a review and for giving us a decent score. I appreciate all the good things you said and will definitely share your feedback to the team especially to our Front Desk staff.
We hope to welcome you again in your next visit to Davao.

Sincerely yours,
Anna Lou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2023

Helpful attendants. No elevator but they helped us bring our stuffs in our rooms. They need to change their description in google map that pets are welcome. During check in they said pets are not allowed, but they are considerate enough to let our puppy stay. Bfast has not much option but its good enough.

Date of stay: June 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jbenz182023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this reviewResponded 23 June 2023

Dear Jbenz182023,

We appreciate you taking the time to write a review. We do value your feedback and will fix the concern you raise on our policy on bringing of pets to avoid confusion. We hope that you enjoyed your stay and hope to welcome you again in your next visit.

Yours truly,
Anna Lou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2023

I am very satisfied with my stay in Microtel by Wyndham Davao. The hotel is strategically located in the City of Davao. It is surrounded by restaurants and street food stores. Everything is walking distant from the hotel.

Date of stay: May 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 939manuel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this reviewResponded 24 June 2023

Dear 939manuel,

Thank you for giving us a perfect rating and for the positive feedback. We truly appreciate the kind words and will definitely share this to the team too. Please don't hesitate to give us a call if you happen to visit Davao again soon. Our team will be happy to welcome you again.

Yours truly,
Anna Lou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2023

My wife and I were referred to this hotel, while on a flight from Manila to Ozamiz City in April 2023. We had some business to take care of in Davao and had stayed at a hotel (Jazzy James) located near the BI, that was substandard. So, we booked Microtel Davao via Booking.com and we were pleasantly surprised, asto how close this hotel was to places that we planned on visiting. Yet, there were several things that we didn't like: (1) Poor internet; (2) Two remote controls for their single 32" TV in our room that we had problems using and, required constant help from one of the employees to turn on the TV (so we could watch our favorite programming); (3) Always had cold water running in the shower (which made it unpleasant when we wanted a warm shower at the end of our day). However, this hotel is currently going through some renovations, so I would naturally assume that what I previously mentioned will be take care of before we visit this nice hotel in a year from now.
On the flip side, their customer service was outstanding. One individual (Joyce - the daytime manager) went so far as to provide me with a laptop to prepare a 4--page document that I needed to submit to the Bureau of Immigration and even made multiple copies, that really made my day.

They have an excellent hot breakfast every morning with two employees that go out of their way to ensure that your needs are taken care of.

The rooms were spacious and the beds were very comfortable.

They also were very close to many nice restaurants, the SM Mall and, coffee houses.

There security guards were exceptional when they flagged down a taxi for us to take.

So, all in all, we were quite happy and plan on staying at this fine hotel in the future.

Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Paul V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this reviewResponded 20 May 2023

Dear Paul V.,

Thank you for taking the time to review your experience during your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay with us. I greatly appreciate your feedback about the aspects of the room that need updating - including the remote controls for our equipment, the hot shower, and the internet. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere.

I am delighted to know that you appreciated the service of our teams. We take pride in our level of service and it is important to us that our guests leave feeling like they had a great experience. I'll let Joyce know that you appreciated her assistance.

I hope to welcome you again soon when you visit Davao.

Thank you,
Anna Lou C.

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Reviewed 27 November 2022

The stay in microtel hotel was very satisfying because there are amenities that provides good trainings and seminars. Likewise I had experienced doing jogging around its nearby facilities and the facility is very accessible to malls and food chains.

Date of stay: November 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank odeth70
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna Lou Cuevas, General Manager at Microtel by Wyndham Davao, responded to this reviewResponded 19 May 2023

Hi Odeth,

Thank you for giving us a perfect rating. I am very pleased to hear that you enjoyed your stay. Please visit us again soon.

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