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Jason K

Nice Place needs renovation

Review of Alu Hotel
4.0 of 5 bubblesReviewed 31 Oct 2018
The cost was fair and the location was good. The halls can be very noisy and the rooms need a renovation. For breakfast we were only allowed certain meals. The live music at dinner was nice , but very loud.
Date of stay: October 2018
Room Tip: ask for a room on a quiet floor
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
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Alu H, General Manager at Alu Hotel, responded to this review
Responded 24 Apr 2019

Dear Mr. Jason K,

Thank you sharing your experience with us. We sincerely offer our apologies for the trouble we have caused you during your stay. We understand your concern about the breakfast, the noisy hall and also the loud music from our live acoustic and we acknowledge this dilemma. Please be assured that we will continue to make our restaurant breakfast menu more delighted and have more choices. We are currently doing the necessary ways to address this and avoid similar situations in the future.

Looking forward to welcome you back to Alu Hotel

Yours sincerely

Randy Ibot
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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4 - 9 of 67 reviews
Reviewed 21 October 2018 via mobile

Well maintained small hotel that is located in the heart of Davao city. Night market is open every night starting from 6pm onwards. And it’s just a few step outside the hotel.
Room was good but it need but it need additional facilities like sleepers, bathrobe, and hair dryer. It was tidy and everything you can see inside just basic. Bathroom need a good scrub.
When it come to foods, it’s wast disgusting. No taste at all specially their omelette. and they serve you just a toast bread, no butter or nothing. Chef need more training on how to cook breakfast.
But it’s just a cheap hotel, you will got
What you paid for.

Date of stay: October 2018
Trip type: Travelled solo
Thank shenriva
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alu H, General Manager at Alu Hotel, responded to this reviewResponded 24 April 2019

Dear Ms. Zen B

Thank you for writing this review! First of all, we'd like to express our gratitude for the kind words you shared regarding the well maintained small hotel and the convenience in going to the night market. Thank you also for the suggestions to have additional amenities in the room. For the hair dryer our apologies you were not being informed that we have our hair dryer for our guest used for request. Rest assured we have to work hard for the bathroom. We understand your concern during your breakfast in our restaurant and we acknowledge the dilemma. Please be assured that we will continue to train our chef to become more creative in the food preparation and presentation and please accept our sincerest apologies for the concerns you had with the food. We deeply understand your sentiments on the matter.

We look forward to have you again with us.

Yours sincerely

Randy Ibot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2018 via mobile

I stayed in the hotel with my family. The location is very ideal and great. It is few walks away from the night market. The food was okay too. The room given to us very clean and comfortable. We will stay again in this hotel once we return back to Davao.

Date of stay: June 2018
Trip type: Travelled with family
2  Thank marichel307
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alu H, General Manager at Alu Hotel, responded to this reviewResponded 24 April 2019

Dear Ms. Marichel307

Madayaw!

Hope all is well!

Thank you for your high recommendation! We are pleased to read your review that you had a great stay with us and that we are your hotel of choice in Davao. Indeed, having the Roxas Night market right across the hotel gives our guests the comfort and convenience of the location. Your kind words for our rooms and dining experience are greatly appreciated. Rest assured we will strive to maintain the experience you've had with us.

We look forward to welcome you back and your Family again!

Yours sincerely

Randy G Ibot
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018 via mobile

Right in center of Davao City. On Roxas. Get the junior room not the standard. Junior is bigger room and has a fridge. Standard doesn’t. WiFi is pretty good and free breakfast is not bad. I’d stay here again

Date of stay: May 2018
Trip type: Travelled as a couple
Thank 278dand
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alu H, Sales and Marketing staff at Alu Hotel, responded to this reviewResponded 25 July 2018

A Pleasant Day, Thank you for your interest to Alu Hotel Davao.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017 via mobile

We stayed here for one night before heading back to Cebu City.

I booked this hotel using the travelbook app and I was really glad because I still had points left so what I did is I used the points and only paid like maybe 20 pesos upon arrival. The hotel staff during that time was really shocked to know that I had some points to use and I only paid 20 pesos. Im so happy I have that app. They even had a buffet for breakfast! :)

I really loved the location! It was near the night market!

On the 6th floor, you can see the night market from up there.

Rooms are small but bed was very comfortable. We had 2 single beds, a tv and a beautiful view.

Will I be back? Yes yes yes!!!

Date of stay: October 2017
Trip type: Travelled as a couple
1  Thank gelait2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alu H, Sales and Marketing staff at Alu Hotel, responded to this reviewResponded 25 July 2018

A Pleasant Day Miss Gelai, Thank you for your interest to Alu Hotel Davao and for your stay with us. It's our great pleasure to serve you.

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Reviewed 14 November 2017 via mobile

Hotel is small, 6 floors but with elevator. The building and room looks old but well maintained. Our room is basic, with soft comfy bed, hot shower, and cable tv.

The hotel staff are very nice too. Always accomodating.

The room comes with free breakfast. I think they have buffet during weekends and plated breakfast on weekdays. The food at their cafe is above average. Definitely a must try and not expensive like what you expect on hotel cafe’s.

The location is also perfect. Just literally a few steps away is the roxas night market. I highly recommend this hotel.

Date of stay: November 2017
Trip type: Travelled with friends
Thank Ardentus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alu H, Manager at Alu Hotel, responded to this reviewResponded 7 December 2017


Dear Ardentus,

Thank for your heartwarming words! It is our sincere pleasure to give you the best feelings in the world in Alu Hotel. We are very happy to read that you had a great experience with Alu Hotel. Our comfortable beds, exquisite dining experience, and serene ambiance suited your much needed relaxation. We will surely relay your comments on service to the hotel team to further motivate them.

We look forward to welcome you back

Regards

Randy Ibot
Hotel Manager

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