The most outstanding quality of this hotel is the service. Starting from the front desk Joyce who assisted us in our check-in to April who heard our plea to transfer to a different room, and to Arnold, the helpful staff manning the swimming pool area - they all made us feel very comfortable in our stay. For example, while we are swimming, the staff will offer us unlimited juices and coffee and at times some finger foods like corn dog. When we call housekeeping to request for extra blanket, the service is immediate and someone called us up after to check if we did get the request we asked for. Thumbs up to great service!!
Having said that, there are a couple of things that I wish can be improved with the hotel: for starters, the swimming pool is a bit of disappointment. The size is small compared to most hotels and for some reason, the water is very very cold. The second thing is, the water in the swimming pool and jacuzzi is a bit 'foggy' or dirty.
Third feedback - the pillows on the room seemed to be very thick but not fluffy. It strained my neck a bit to sleep on it.
Lastly, some of the food served in the buffet breakfast is not great. The hashbrown for example is no longer crunchy and does not taste like freshly cooked. Same goes for the pizza that is hard to bite.
Overall, service is great, breakfast is average, the room is okay and the pool is not.
- Official Description (provided by the hotel):
- Only 45 minutes from the Ninoy Aquino International Airport, and 30 minutes from Makati City, Discovery Suites is centrally located in the dynamic Ortigas Business District. It is also within walking distance from the Asian Development Bank, BPO companies and upscale shopping malls. The all-suite property features spacious One, Two and Three-Bedroom accommodations, each furnished with modern hotel conveniences such as high-speed internet connection for unlimited devices, access to 3500 online publications via the PressReader application, cable TV, iPod docking stations, air-conditioning and fully-furnished kitchenettes. Other amenities include an exclusive gym, a business center, children's playroom, meeting and function rooms, 24-hour security, laundry, car rental and housekeeping services. Restaurant 5 offers food fare for casual dining, the award-winning 22Prime features U.S. Prime streaks, and the Serendipity Lounge offers cocktails and relaxing lounge entertainment with a panoramic view of the city. Room Service is also available 24 hours. Complimentary Wi-Fi access is provided in all restaurant outlets. ... more less
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- Also Known As:
- Discovery Hotel Pasig
- Discovery Suites Manila, Philippines Metro Manila/Pasig