We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
The Resort Coach
Melbourne, Australia

Great room, great location, friendly staff, close to lots of restaurants

4.0 of 5 bubblesReviewed 29 Aug 2019
I took the free shuttle bus from Terminal 3 to the hotel, smooth service.

My room is just as it appeared in the photos - although the sofa bed (which I did not use) could do with a really good clean (a few ugly stains on it).

The rest of the room was lovely, clean, comfortable. Good tea and coffee facilities in the room, LOTS of complimentary drinking water (thank you!), excellent wifi, etc.

I didn't try the restaurant - went to dine there and it was a soul-less place with a very limited menu. Popped straight across the road to the Resorts World mall and there is a plethora of good restaurants to dine at. Also a movie theatre if you feel inclined!

The location of this hotel, the friendly staff, the quality of the room, are all great. I will definitely be back.
Date of stay: August 2019
Room Tip: Ask for a corner room away from the lifts - it will be the quietest
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this review
Responded 30 Aug 2019
Dear Carol Dauin,

Greetings from Holiday Inn Express Manila!

Thanks for taking the time to give your feedback. I have personally addressed the stained sofa bed with our housekeeping staff to ensure this won't happen again. And we hope in seeing you again.

Sincerely,

Laurice Grace Asuncion
Front Office Manager

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
AU$68
Fully refundable
  • Priceline
  • Agoda.com
    AU$60
  • Trip.com
3.9 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$218
  • Trip.com
  • Hotels.com
    AU$199
  • Priceline
4.8 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$90
  • Priceline
  • Agoda.com
    AU$83
  • Trip.com
3.9 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$88
Fully refundable
  • Priceline
  • Agoda.com
    AU$82
  • Hotels.com
    AU$96
1.0 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$110
  • Trip.com
  • Agoda.com
    AU$101
  • Priceline
0.5 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
Sky Lounge Pool
AU$85
  • Priceline
  • ZenHotels.com
    AU$78
  • Trip.com
5.5 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$67
  • Priceline
  • KLOOK
    AU$63
  • Trip.com
2.9 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Restaurant
AU$45
Fully refundable
  • Priceline
  • Agoda.com
    AU$38
  • Trip.com
5.0 km from Holiday Inn Express Manila Newport City, an IHG hotel
AU$360
  • Hotels.com
    AU$420
  • Okura Hotels
    AU$274
  • Priceline
0.2 km from Holiday Inn Express Manila Newport City, an IHG hotel
Free Wifi
Free parking
AU$25
Fully refundable
  • Priceline
  • Agoda.com
    AU$23
  • Trip.com
2.7 km from Holiday Inn Express Manila Newport City, an IHG hotel
Pool
Restaurant
View more hotels in Pasay
Reviews (1,831)
Filter reviews
1,831 results
Traveller rating
181
434
626
309
281
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
181
434
626
309
281
See what travellers are saying:
Selected filters
Filter
Updating list...
192 - 197 of 1,831 reviews
Reviewed 24 August 2019

Never stayed in a Holiday Inn before. The rooms are tight, clearly everything is on a budget, BUT... what a great experience. Everyone was most accommodating and helpful, out of their way to make the stay a fabulous one. Even whilst under construction, in the lobby area, it was still such a joy. With free transfers to and from the airport and good wifi, I would recommend this for any business traveller on a budget.
The only downside was the food options were extremely limited for lunch.

Date of stay: July 2019
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank DavidReilly78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this reviewResponded 29 August 2019

Hi DavidReilly78,

Thank you for giving us a perfect score. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. This will certainly motivate them to keep up the good work. Your satisfaction is the best reward for our staff who works day after day to offer the best service. Appreciate your feedback and we look forward to welcoming you back on your next return.
Our hotel is undergoing full renovation to upgrade it to the Holiday Inn Express standards and we are already in the final phase of our total makeover.

Sincerely,

Laurice Asuncion
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019 via mobile

Being a member of IHG, I have stayed in IHG hotels in the last 2 years and earned me some reward points.

This hotel is so far is better than any other Holiday Inn Express, even better than the one's located in Great Britain, and I am British.

The hotel is very secured, before you go in, all your luggages will go through an xray machine just like in the airport, but the security personnel are actually super nice.

The reception was a wow factor, it is so massive and nicely decorated. Checking in was quick, and the staff at the check in counter were super nice. They were all friendly and I felt treated like a special guest. The porters are also very friendly and helpful. Well done to the management and staff for running a fantastic team.

My room was very clean and very modern.

My aircondition wasn't working to start with but when I rang the operator and explained the problem, they sent someone straight away, 5 minutes after my call to check my aircondition and the nice lady immediately fixed my aircondition. What an excellent service.

Breakfast was good, buffet of cooked Filipino sausages, eggs, salad. Go continental if you like with nice selection of breads and jams. Freshly brewed coffee... I was in heaven. Will definitely stay here again. I love this hotel. Price wise, it is within any working class budget. This hotel prides itself and I can tell by the way the staff prides themselves working here.

Date of stay: August 2019
Trip type: Travelled with friends
Thank Erikco77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this reviewResponded 27 August 2019

Dear Erikco77

Thank you for giving us a perfect rating. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Do let me know if you are staying with us again and I will be pleased to meet up with you.

Thank you and best regards.

Laurice Asuncion
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2019

We stayed here because the hotel is like across Resorts World where we were going to watch a play call Ang Huling El Bimbo. It is the best decision we did to get a room because traffic was horrible and parking is horrendous. We just took a grab ride to the hotel. I wasn’t really expecting anything with Holiday Inn Express because the room rate was pretty cheap compared to other hotels in the area. We got our reservation through agoda and was very hassle free. When we got to the hotel its pretty large and has a spacious lobby. However I had to fall in line for about 15-20 minutes to be checked in because there were a lot of people checking in. The front desk employee who’s name is Ms. Donna is very pleasant and so very nice. Again it was a hassle free experience. The room is very clean and smells like vanilla however a little small. 2 adults and 2 children will be a tight fit. But since its just me and my husband we can accommodate. The air conditioning was very cool, water pressure is adequate. However they don't have shampoo and conditioner but what they have is a body wash in a dispenser. I love their vanity kit, because it has a small hair tie along with the cotton buds and cotton pads. Disposable tooth brush and tooth paste is available. Breakfast is so-so. Not much viand options. Over all I gave it only a 4 star because breakfast was not great. Had a good nights rest though so everything is good.

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank vancajucom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this reviewResponded 18 August 2019

Dear vancajucom,

Greetings from Holiday Inn Express Manila!

Thank you for your valuable support and taking time to share your experience with us. It is our pleasure to have made your stay a comfortable and enjoyable one. Your compliments to our team will motivate us to continue elevating our levels of service for all our guests. We will be happy to share this with my team, specifically Donna. My sincere gratitude for choosing our hotel and we look forward to welcoming you back once again.

Warm Regards,

Laurice Asuncion
Front Office Manager
Holiday Inn Express Manila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2019

A good hotel for the money charged, very clean and quality of the rooms is excellent, the one reason for marking down is the overpowering airfreshner smell. Its so strong I found it quite obnoxious but as my room was pre-paid for one night I had no choice. All rooms and corridors were the same. Nothing natural about the smell its so strong.
The canteen style feel cafetia for breakfast is again ok for the money being paid. But I have paid a quarter of the price in smaller hotels and only recieved marginally less quality. This was booked out of shear convenience for the airport.
Food including breakfast is avilable in the food court in the Mall across the street where more variety and quality can be obtained. The shops themselves dont open until 10am.

Room tip: Dont worry about being airside we heard virtually no noise in our room.
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank Beeforu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this reviewResponded 18 August 2019

Dear Beeforu,

Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. The management is looking into this and we are in the process of looking for the best solution.

With regards to the smell of the room and hallways, we shall coordinate this matter with our Housekeeping Team.

While our Express Start Breakfast has been specially selected to have a wide range of breakfast offerings. The Express Breakfast includes 5 hot items, 4 types of cereals, 6 bakery items with various jams & spreads, 3 juices, 2 yogurt and 3 fruits. In addition there are 4 types each of coffee and tea. We are certain that most guests will find this more than sufficient for breakfast.

We hope to have the opportunity to welcome you back in the future.

Sincerely,

Laurice Asuncion
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2019

I stayed in the Holiday Inn Express Manila Newport City, as I had an overnight stay in Manila due to flights. The hotel is located close to the airport. It offers free bus to the airport, which was great. On checking-in I went to the room and was pleasantly surprised with the quality of the room, great room. Called to the bar, but they had no wine left, limited options. Then the next morning I called down for breakfast and was very disappointed, minimal options again. I ended up leaving the hotel and walked on past the other hotels to a near-by shop. I went upstairs to the grocery section and purchased some food and water, was about a 5/10 minutes walk from the hotel.

Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
2  Thank Armagh2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laurice Grace A, Front Office Manager at Holiday Inn Express Manila Newport City, an IHG hotel, responded to this reviewResponded 17 August 2019

Dear Sir/Mam,

Greetings from Holiday Inn Express Manila!

We would like to thank you for your feedback regarding our staff services. This will certainly motivate them to keep up the good work. Your satisfaction is the best reward for our staff who works day after day to offer the best service.

Holiday Inn Express Manila concept is focusing on limited service at a reasonable price, providing convenient, practical and standard amenities. We offer basic menu choices when it comes to our Buffet Breakfast in line with the other holiday inn express hotel. We hope that you will visit us again in the future.


Warm Regards,

Laurice Asuncion
Front Office Manager
Holiday Inn Express Manila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews