Being a member of IHG, I have stayed in IHG hotels in the last 2 years and earned me some reward points.
This hotel is so far is better than any other Holiday Inn Express, even better than the one's located in Great Britain, and I am British.
The hotel is very secured, before you go in, all your luggages will go through an xray machine just like in the airport, but the security personnel are actually super nice.
The reception was a wow factor, it is so massive and nicely decorated. Checking in was quick, and the staff at the check in counter were super nice. They were all friendly and I felt treated like a special guest. The porters are also very friendly and helpful. Well done to the management and staff for running a fantastic team.
My room was very clean and very modern.
My aircondition wasn't working to start with but when I rang the operator and explained the problem, they sent someone straight away, 5 minutes after my call to check my aircondition and the nice lady immediately fixed my aircondition. What an excellent service.
Breakfast was good, buffet of cooked Filipino sausages, eggs, salad. Go continental if you like with nice selection of breads and jams. Freshly brewed coffee... I was in heaven. Will definitely stay here again. I love this hotel. Price wise, it is within any working class budget. This hotel prides itself and I can tell by the way the staff prides themselves working here.