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“Perfect for both short and long term stay.. excellent quality!”
Review of Ascott Makati

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Ascott Makati
Ranked #11 of 82 Hotels in Makati
Certificate of Excellence
New Delhi, India
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect for both short and long term stay.. excellent quality!”
Reviewed 29 December 2011

I stayed in Ascott for 2 weeks with my wife and kid in Sep 2011 while on a business trip..

The hotel is situated right at business center of Makati and is surrounded by shopping malls. We had reserved 1 bedroom apartment but we were upgraded to a 2 bedroom suite.. it was a beautiful and large suite approx 1000 sqfoot.. it had a very nice kitchenette with all the appliances one needs… they also have in room washer and dryer unit which helps a lot when traveling with kids..

Rooms were excellently maintained and very clean.. housekeeping staff are flexible and come at any you want them to make up your room.

Our room package included complimentary breakfast which is good… it has both continental and Filipino style and had various options to choose from…

They have a great pool area and provide warm towels if you decide to take a dip late in the evening… the fitness is equipped with latest machines and is state of the art…

I had a problem with my bill which unfortunately did not get sorted out till date ( I didn’t follow up enough).. I didn’t notice at the time of checkout that they had charged me for airport pick and drop service which I had never used.. I called the hotel up after a week and spoke to someone and they promised they would take care of it but I never saw the credit coming in…

Verdict: excellent hotel… will stay here whenever I visit Manila for a long term visit..

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Shankarbala04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (192)
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Prague, Czech Republic
Level 5 Contributor
68 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 29 December 2011

We (family of four) stayed here for over a month when on business. We were in a 2 bedroom appartment which was very comfortable and roomy, but could use a touch-up.
Best about the Ascott is the location, hard to beat with all major shopping malls and restaurants within walking distance. Great pool and gym as well. Child friendly accomodation with a great breakfast buffet.
Staff is very friendly but inefficient. We had to ask several times to vacuum the (very dusty) carpet and clean under the beds. Don't even try to get something done quickly at the front desk: staff is very professional and friendly, but as soon as money is involved they will get nervous and will go about everything very slowly whilst checking endlessly. Allocate an hour at least to check out and do check your bill, because in their fear to do something wrong you will be overcharged to start with.
I would recommend this place for both long and short stay, as it is worthy of their 4 star rating.
You would expect a higher standard of guest though: lots of shady 'business' people who had local 'girl friends' (plural) stay in their apartments on a rotating basis. This would lead to some funny and more often disturbing scenes at reception (girl friends trying to go back to boy friend's apartment and were refused entrance etc.) Not really what you would expect from a classy chield friendly venue.

Room Tip: Go for the high floors: less traffic noise
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  • Stayed October 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank Conihor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 December 2011

If you will stay in Makati, we highly recommend Ascott. It is located in Glorietta 4. There's free parking and security is at it's best. The apartments are well kept and cleaned.There's a pool to relax and a well equipped gym. We like the free breakfast buffet until 10am daily as well. You can shop anytime you want and walk to the restaurants if you're tired to cook. The SM grocery store is a few steps away and the baggage can walk your grocery bags to Ascott. They don't transfer calls to your room right away but asks if you first if you would like to take a call. Wifi is available for an extra fee. I would highly recommend Ascott for travellers planning to stay in Makati for 5 or more days. It's convenient, accessible, safe, comfortable and the staff are all nice and helpful.

  • Stayed October 2011, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michele b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 December 2011

Very nice property with conveniences like kitchenette, laundry in room. Very clean. Extremely professional and friendly staff. Pool sparse but exercise room very nice. Close to shopping and Airport. Only concerns were slow wireless internet. Also disconcerted by lobby camera that broadcast to every room so the guy in room 1502 can sit and watch who comes and goes all day-this is a security threat given activity in the south and the ease at which bad guys can monitor your movement.

Room Tip: Ask for a room surrounded by business travelers so you are not surrounded by party animals who will...
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  • Stayed December 2011, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tzankster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 December 2011

Was in Manila for 2 nites after a week in Tagaytay in Dec with the family and booked a 2 room apt. The room was very decently sized & well facilitated, viz 3 tv sets in all for an apt meant for 4 pax. The washing machine and dryer was a great esp after 1 week holiday.
Checkin was prompt but there wasnt a crowd on Sun morning. The hotel is within the Glorietta Shopping Complex linked to the Greenbelt Complex which makes the location for shopping and food simply impeccable. With so many food options available, the well equipped kitchen is almost redundant although a full sized fridge is always a plus.
Gym is well sized and equipped. Breakfast wasn't fantastic but very adequate. After 2 or 3 days, you'll be very ready to try breakfast elsewhere.
We had a small problem with luggage storage, but the manager addressed the situation personally and overall we were very satisfied with the resolution.
On the whole, a very well run establishment, good facilities, great for a family looking for an urban chill.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sunmoon18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ascott Makati

Property: Ascott Makati
Address: Glorietta 4, Ayala Centre, Makati, Luzon 1224, Philippines
Phone Number:
Region: Philippines > Luzon > Metro Manila > Makati
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Makati
#8 Business Hotel in Makati
#9 Spa Hotel in Makati
#9 Luxury Hotel in Makati
Price range (per night): $101 - $229
Hotel Class:5 star — Ascott Makati 5*
Number of rooms: 306
Official Description (provided by the hotel):
Indulge in one of cosmopolitan Manila's most luxurious serviced apartments - Ascott Makati, which is designed exclusively for international business executives and their families. Ascott Makati recently unveiled its new Suites that are even grander and more opulent featuring a contemporary look that exudes warmth and sophistication. The property meets your every need from world-class services to lavish facilities that are well-appointed, extensive and personalised, complementing the elegance and refinement of the spacious residences in an exclusive city sanctuary, so that you may enjoy your overseas assignment, leisure vacation or relocation. Strategically located within Ascott Makati's prime business district and surrounded by restaurants, entertainment and shopping complexes, you can relish the renowned Ascott lifestyle amidst the pulsating energy of this dynamic city. ... more   less 
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Also Known As:
Ascott Makati Hotel Makati
Ascott Makati Metro Manila

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