We have booked Puno to La Paz day tour with this company. The communication was impressive from begging and Mariela was on top of things waved deposit requirement for us and we agreed to pay cash on arrival. WhatsApp communication was quick and efficient. All questions were promptly answered.
Once we arrived to Puno, we visited office to pay and confirm travel details. Morning pick up from the hotel was in time and Mariela personally came to make sure that everything is OK.
After pick up from hotel we have picked our guide Victor on the way from city and went to two main attractions- Fertility Temple and Aramu Muru. While the fertility temple was not as impressive as on pictures and bloggers videos on YouTube, Aramu Muru was a great place to visit. Victor one of the best guides we ever met and he has wast knowledge about sites as well as gave us good insights in general life of people in Peru, cultural and mentality specifics. His attitude and casual approach was nice and we had a lot of fun talking with him.
Once we reach Desaguadero, Victor helped us to exchange money to BOB and literally hands us over to the guys from Bolivian side. The board crossing was quick and seamless. The guide from Bolivian side took us through the board and helped with baggage. Car was already waiting on other side. We quickly stamped our passports (no visa needed) and have been taken straight to restaurant for lunch as the time in Bolivia is one our late than in Peru. Restaurant located around 40 minutes drive from the board. Lunch was pretty good and very authentic. Our driver on Bolivian side Albert had a lunch with us and than we went to Puna Punku site, where local guide Carlos was already waiting us. Carlos is a local specialist in history of Puna Punku and Tiwanaku. His knowledge, attitude and communication were second to none. He was not only gave us a lot of insights in the history of the both sites but also demonstrated some amazing specifics of particular stone blocks putting the compass on them and showed how the arrow lost orientation to the North and started moving in random directions. We also appreciated his honest responses on some questions where he was ready to confirm that many things e.g. how the huge dozens of tonns stone (granite and sand stone) blocks were moved from the sites kilometres away where they been extracted. Carlos went through all sites specifics with us and also got us to the local museum. Once we finished with excursions, we went to La Paz with Albert who delivered us to the hotel. We did have a great time with Albert even without knowledge of Spanish through translator. Moreover we also got him to drive us to the airport when we left La Paz days later. Price was reasonable and he was in hotel even earlier than agreed waiting us in the front.
In general this company and guys definitely provided 5 stars service. Everything showed in booklet was provided including meals and entrance tickets was included in total amount we did pay and guides just paid tickets for us. Meal also was included as specified in their booklet.
I know that some people complained on cars, however, if you travel in Peru and La Paz by taxi, you know that you can't expect posh cars. The cars were ok to deliver from point A to point B. Most amazing thing about that company is people. We really appreciate their help and amazing attitude. Highly recommend this company if you have plans to take tours in Peru or Bolivia.
