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“Comfortable stay, very friendly staff!”
Review of Cantuta Inn

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Cantuta Inn
Ranked #15 of 65 Hotels in Puno
Certificate of Excellence
Reviewed 11 August 2017

We spent two nights at Cantuta Inn in Puno and had a great stay! The hotel is a 10 minute walk from the center of Puno (Plaza de Armas) and a little bit further from the port (15 minute walk).

The rooms were clean and comfortable, although our shower didn't drain very well. But great water pressure and hot water, which isn't always guaranteed in South America.

Breakfast had a decent selection of fruit, yogurt with granola, bread/toast and you also get a choice of fried or scrambled eggs. Juice, coffee and plenty of coca tea is also available (with coffee and tea available near the reception all day). Breakfast is available from 6:00AM - 10:00AM, which is great if you have a tour with an early departure.

The staff were very friendly and helpful. We stored our luggage at the hotel for a number of hours on the day we checked out, which was a big help. The staff even helped us call the bus company when they were late picking us up from the hotel.

Overall, we had a very comfortable stay and felt that it was good value for money in Puno.

Room Tip: No elevator so you might have to hike up a few stairs.
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  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MBtlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 186 reviews

Reviewed 20 July 2017

The hotel is situated about equidistant from the port, the bus terminal and the Plaza de Armas. When we arrived at the bus station, our taxi was waiting for us, as arranged. The staff were very friendly and helpful, and any request we had, was acted on promptly. As other travellers have mentioned, they do not take plastic, so visit an ATM before you arrive. There are also many ATMs along the pedestrian mall leading off the Plaza de Armas. As is the case everywhere in Peru, change is a problem, so try to collect a handful of small change, for things like the hotel's laundry service. (cheap, 24 hour turnaround and beautifully done) By the time you get to Puno you will probably already have discovered the problem with change in Peru!

Our room was spacious and clean, and a heater was provided. The bathroom was clean, with hot water. Although our room, which was on the first floor, overlooked the street, the traffic had died down by the time we got back from dinners at the Plaza de Armas, and street noise was not a problem.

The Plaza de Armas is about a 10 minute walk away, and I did not feel concerned about safety walking between the hotel and the Plaza de Armas at night.

On our last morning there we had a very early start - our bus left the bus station at 6.00 am - and the staff arranged breakfast for us at 5.00! (The breakfasts are great!) Then when we were half way to the bus station, the taxi driver received a call on the radio, swung an immediate U-turn - my partner had left her bag hung over the back of the chair at the breakfast table, the staff had spotted it and phoned the taxi company... top marks to the staff!

I would be happy to stay at Cantuta again, for the lovely staff, the very convenient location and the comfortable room.

  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Mungle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017

Rooms are simple and the shower needs some adjusting for the right temperature but it has a very good price/quality value.
Offers coca tea and oxygen and a heater in the room, all nice to haves in Puno.
Breakfast has all you need with fruits, bread and condiments and the staff is very helpful.
My friends did not have hot water in their room and were moved to another room by the hotel.
Ten minute walk to the center of town.

  • Stayed: May 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Dossodessie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2017

Very basic hotel but you get what you pay for so no complaints. The fact though that they don't take credit cards even though their front window is plastered with stickers of cards they accept is not good. And it is not honest either to tell people that you don't even know when the machine will be fixed. Insisted too much on us paying cash and inconvenienced us as we had issues with Puno's cash machines. Finally, the tour we booked through them was very poor but I suppose that's not entirely their responsibility.

  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Mita_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pedro c, Director de Relaciones Públicas at Cantuta Inn, responded to this reviewResponded 8 March 2017

Thank you very much for your comment. And thank you for recommending our hotel. Is going to apologize for the inconvenience of credit cards

Report response as inappropriate
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Reviewed 16 January 2017 via mobile

I was very impressed with Cantuta inn ! The room was big and spacious the beds comfortable but the thing that made it so wonderful was the staff ! We had some problems getting hot water but the staff fixed it as soon as we told them. We also weren't feeling good and wanted to order pizza delivery and they helped us order. We went back to the room to wait for the delivery which we were supposed to meet in the lobby and when we came back they had already gotten the pizza placed it on a tray with plates and napkins for us ! Great service . We also booked a private car through the hotel to pick us up from the airport and take us back, which I definitely recommend!

Oh and the breakfast :) so good!

Stayed: August 2016, travelled with friends
Thank Cassidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cantuta Inn

Address: Jr. Tacna 797, Puno 0051, Peru
Region: Peru > Puno Region > Puno
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #15 of 65 Hotels in Puno
Price Range: $43 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cantuta Inn 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
We are a family hotel that appreciates the sharing of knowledge and culture of our culture with travelers like friends, we are located in the heart of the Puno city and this gives it easy access to shopping, restaurants and everything visitor needs. ... more   less 
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