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“Comfortable but corporate”

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Sonesta Posadas del Inca Lake Titicaca Puno
Ranked #5 of 64 Hotels in Puno
Certificate of Excellence
Reviewed 18 September 2017

We stayed for two nights - the hotel was comfortable and clean to an international standard, and staff were very helpful. Our rooms had gorgeous lake views and our children loved spotting the resident guinea pigs and alpacas. However, the decor was a bit bland and felt slightly dated, and corridor noise was a slight issue in the early mornings. The restaurant was fine (the quinoa-crusted fish was great) and breakfasts were plentiful, if not exciting. We particularly enjoyed the garden (with the animals) and having tea in the covered seating area one afternoon - nobody else was around and it felt as if we had the place to ourselves.

Room Tip: Ask for a lake view
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  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank SLFamily40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 23 September 2017

Dear Guest:
Thank you very much for let us know about your experience at the hotel, for us its really important.
We apreciete your coment and invite to come back any time.
Best Regards,
Federico Moor Ligarda
General Manager
Sonesta Posadas del Inca - Lago Titicaca Puno.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 30 of 985 reviews

Reviewed 17 September 2017 via mobile

To look at the hotel it doesn't look outstanding however the staff are friendly and the decor and feel of the rooms is lovely. We got an amazing picturesque view of the lake from our room window.
The reception staff were very helpful in showing us the places we were looking for on a map. Overall for the trip so far this has been one of the most pleasant stays in Peru. It is located 45mins walk from the main town area which means you have to get a taxi into town but it is very little. Due to the weather rain and hailstones we had to do this but on a nice day it would make for a nice walk. We paid around 7soles for the journey each way.

Stayed: September 2017
1  Thank AM-AM-Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 23 September 2017

Dear Guest:
We sincerely thank your comments definitely share it with our all of us will motivate and help improve. We hope that you will ever come back.
Best regards,
Federico Moore Ligarda
General Manager
Sonesta Posadas del Inca - Lake Titicaca Puno

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Reviewed 16 September 2017 via mobile

We were excited about staying at another Sonesta property after wonderful experiences at their hotels in Cuzco and the Sacred Valley. The hotel was more than adequate, but not quite the quality of the other two. The physical plant was shabby and could use some updating and the restaurant did not present the variety of choices nor the pizazz of an omelet station or a wood fired pizza oven, etc. These aren't necessities, just obvious differences from the incredibly high standards of the other Sonesta hotels in Peru. We were perfectly fine, the rooms were comfortable, the water pressure awesome and chocolates at bed time was a nice touch.

Stayed: September 2017, travelled as a couple
Thank Dimitrivaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 23 September 2017

Dear Mr. Dimitri:
We sincerely appreciate your comments definitely sharing it with our associates will help us improve. I hope you'll come back someday.
Best regards,
Federico Moore Ligarda
General Manager
Sonesta Posadas del Inca - Lake Titicaca Puno.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Hotel very clean and tidy. Professional, friendly, and helpful staff. Nice location on the lake front. Alpacas and Guinea pigs too be seen around hotel outside areas. Delicious breakfast and dinner options. Tasty cocktail options.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank SJW117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 13 September 2017

Dear Mr. Ward:
Thank you very much for let us know about your experince at the hotel , we are revising our line of internet for our improvement thank you for let us know the problem in our bar area,
Best Regards,
Federico Moore Ligarda
General Manager
Sonesta Posadas del Inca - Lago Titicaca Puno.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

We stayed in two different Sonesta hotel in this trip: one here in Puno and another one in Urubamba. The contrast was very obvious. The one in Urubamba was nice but the one here in Puno was only so so. The room was cold although there was a heater, it didn't work too well. The hotel is located in the middle of nowhere although it is next to the lake Titicaca. There are no convenient stores nearby. If you want to buy more water, you can get it from the hotel (15 Soles for a big one). There is one restaurant onsite. To go to the town center, you can get a taxi for 10 Soles. Otherwise, the bed was nice and the view was wonderful.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
Thank Brian5900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QAM-SPIPuno, General Manager at Sonesta Posadas del Inca Lake Titicaca Puno, responded to this reviewResponded 6 September 2017

Dear Mr. Brian:
Thank you very much for your comment, for us have a really importance know about your experience at the hotel.
Your comparison have so much validities despite the fact that the environment of our hotel in Yucay is different, we must take action so that the perceptions of our guests will be common because it is the same brand.
We welcome your suggestions, we are here to improve.
Best regards,
Federico Moore Ligarda
General Manager
Sonesta Posadas del Inca - Lago Titicaca.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sonesta Posadas del Inca Lake Titicaca Puno

Address: Sesquicentenario 610 Sector Huaje | Lake Titicaca, Puno, Peru
Region: Peru > Puno Region > Puno
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Puno
#8 Family Hotel in Puno
#12 Romantic Hotel in Puno
Price Range: $109 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sonesta Posadas del Inca Lake Titicaca Puno 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
On the shores of Lake Titicaca, you can enjoy traditional Peruvian hospitality at the Sonesta Posada del Inca Puno. The hotel offers a location surrounded by beauty and tranquility and easy access to all tourist activities. Admire the beautiful landscape offered by the highest navigable lake in the world, surrounded by mountains. The hotel has a beautiful view of Lake Titicaca from the guestrooms, Restaurant and Bar, as well as from the terrace. Visit the fascinating floating islands of the Uros people and their communities built of cana de totora, Sillustani Chullpas, Taquile and Amantani islands. ... more   less 
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Also Known As:
Sonesta Posadas Del Inca Lake Titicaca Puno Hotel Puno
Sonesta Puno
Puno Sonesta

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