Staff were attentive and very helpful. Room was really comfortable and spacious. Bed very comfortable. Tea and coffee facilities provided in room. Safe provided in room. Heating in room good. Meals in hotel restaurant were very good.More
Staff were attentive and very helpful. Room was really comfortable and spacious. Bed very comfortable. Tea and coffee facilities provided in room. Safe provided in room. Heating in room good. Meals in hotel restaurant were very good.MoreShow less
Thank you very much for your kind comment.
Very clean room and comfy bed; extremely friendly, helpful and attentive staff; breakfast was included and of much variety. Conveniently located. Would highly recommend. Left my trekking poles on a bus, and the front desk staff went above and beyond to help contact and locate the bussing company to help retrieve them...which we did!
Thank you very much for your kind comment, we are working for your completely satisfied
Staff: Friendly and accommodating. Good English.
Location: Great. One block of Lima street which has all the bars and restaurants.
Rooms: Good. Clean and large enough. Had king size bed which was nice. Bathroom was also nice size. Had an electric heater. Hardwood floors.
Sleep Quality: Poor. Our room 303 overlooked a noisy street. The windows were thin. The door was also not much of noise insulator as I could hear the elevator all night. The mattress was not that comfortable. They did place foot warmers under the covers each night.
Wifi: Poor. It was very spotty and did not work well. If you are a business traveler, look elsewhere. Asked the front desk, but they were not helpful.
Breakfast: Good. Best hotel breakfast of our Peru travels. Quinoa pancakes were great. Selection of fruit and cheeses. If you have to pay for it, I would recommend going elsewhere. If it is included. by all means enjoy.
Conclusion: While the location is good and the rooms are nice, the sleep quality is not great and the Wifi just would not work well for us.
Thank you very much for your comment, it help us to improve our service and the problem of WIFI is already overcome and the buffet breakfast is included in the rate of room.
We arrived at Puno bus terminal and the hotel had already arranged a driver to pick us up which had very good service. This hotel located a short walking distance from the main tourist street(shopping, restaurants, and etc) and the city center. Room was a good size, and they offer a heater inside of the room in case the temperature gets very cold at night. Only complaint was the wifi was bit slow.
Thank you very much for your kind comment, fortunately the problem of WIFI, is already overcome.
Large room, clean bathroom, and then best part was that they left warming pads at the end of each bed so that are feet would be warm at night. The food service at the restaurant was a little slow, but it was understandable since there were a lot of people there. Great food though!
We appreciate your feedback, it certainly helps other customers make the right decisions.
The Intiqua hotel was in a great location. The staff were very friendly and helpful. We had a most enjoyable stay here. Rooms were clean and comfortable and the restaurant food and service was of a high standard.
Thank you very much, for your kind comment, it certainly helps us a lot.