We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The experience of a lifetime”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Inkaterra Reserva Amazonica
Certificate of Excellence
Reviewed 15 August 2010

Everything at this lodge is done first class. First the check in at the airport is orderly and stress free. After taking a 40 minute boat ride to the lodge you are greeted with warm towels and a welcome drink. An orientation is given and then it is time for lunch. What a beautiful dining room that fits in with the aura of the rain forest and the food is worthy of any top restaurant in NY. The bungalows are immacculatlely kept and are very luxurious considering you are in the middle of the rain forest. I felt like I was back at camp with the kerosene lamps and flaslights they provide you with since the electricity is not on all the time. There are no phones, TV and limited WIFI , but it would be a shame if they were available because this experience should not have those unnecessary distractions. I have a 14 year old daughter who didn't complain which is a testament to this lodge. You are assigned a guide who arranges an itinerary for you. Our guide was Jesus and he was great. We went on a trail hike and saw a pack of squirrel monkeys. We also did the Lake Sandoval excursion where we saw ti ti monkeys, herons, caimans, macaws parrots, water turkeys and stingrays. We also did the canopy walk which was great. Dinners at the lodge are amazing and the wines were good too. You really feel you are part of nature here. We were woken up int he morning by the calls and shouts of macaws and other birds. Best wake up call ever. If you want some luxury, great opportunities for wildlife viewing and great food, this is the place. Also, there were no mosquitos which was what we were worried about.

  • Stayed: August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank nedrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (802)
Traveller rating
Traveller type
Time of year
Language

573 - 577 of 802 reviews

Reviewed 11 August 2010

We have previously stayed at Inkaterra properties in Cusco and Macchu Picchu and really enjoyed them, so choosing to stay at the Reserva Amazonica was easy. We felt that this company would ensure a professionally managed and comfortable stay. And we were not wrong. This was our first lodge in the Amazon and its merits only became truly clear after we had more comparison!

The rooms are attractive and clean, with full baths, the main lodge is pleasant, the food is good (and you have a choice!) and the Pisco Sours were a high point. Yes, it is true that this is a family-friendly place. My partner and I were surprised by the high kid ratio...and were even more surprised by how bored many looked. However, most kids were well-behaved and you cannot blame the children if parents bring along kids too young or teens too old to enjoy a TV and gameboy-free jungle experience.

We chose to get a private guide and even though there appeared to be some confusion about our request/payment for said guide, once that was ironed out, the benefits were apparent. More self-directed, more privacy meant a better experience for us. Note: The Reserva Amazonica is not a free-wheeling, independent trek in the forest type of place. There are a menu of boat rides and activities and guides (even private ones) pretty much stick to the program. Knowing what we know now, we would have been more insistent on more walks, less boat rides. Guides in this lodge and in all the others we visited tend not to reco walks, whether through boredom or ennui, I don't know. If you like the feeling of rainforest walks, you'll have to be very direct or you may end up in more canoe rides than you want.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CB172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2010

We arrived after a short flight out of Cusco and were picked up in an open truck for a short ride to the butterfly house to check in for our 3 night stay, afterwards we had a 45 minutes boat trip to the lodge. The lodge itself has an ecocentre which is at the same time reception and meeting point + an open main building where the restaurant and bar are located. The chalets are situated behind the main building, and all built really close to eachother, all have open windows (no screens in shower/toilet - you're only covered to waist height), so forget about any privacy, even when using the toilet..
We had bad luck with the weather, as we arrived during a period where a cold front came in from Patagonia, causing a temperature fall to an average of 8°C (in the amazone !), but then again no one controlls the weather, things happen, but ...
on the boat trip to the lodge, the manager Alejandro already mentioned that this cold came back around the same time each year, causing indeed very cold temperatures and rain. Our biggest complaint is that if they knew it would arrive, why were they so less prepared ? We had to ask 4 times for extra blanckets (don't forget it's all open), we didn't get any poncho's (they told us that we had to buy them at the shop..), to get a hot chocolate the first day, it took ages and the menu was still set on hot outside temperatures (some more hot dishes would have been appreciated, and they didn't seem to be able to keep the food warm when bringing it to the table), they only lit a fire outside on our last night (although many guests had asked for it), conclusion : not prepared at all and during our stay almost nothing was done to help guests out (people had to wear 5 layers of clothes to keep warm + even worse some of the staff were making jokes of the guests having cold, they did forget a moment that some of us might understand spanish, on our boat trip back one of the senior staff members did although excuse herself for the behaviour of some other staff members), when we checked out, another 8 guests did even check out before the end of their initial stay.
As for the excursions itself, you're indeed put into groups (although you can choose the trips, you're gently advised not to take the 1 day tours, as most people go for the half days, which is easier for them to combine) The guide we had, had good knowledge and the trip to lake sandoval was rewarding (all other were, also a bit due to the weather) quite disappointing, even the canopy walk (which I presume is fun for most people because of the walk itself, but in the end is missing the real purpose : looking in the canopy for wildlife).
In general, we can't say that we were impressed with the lodge as for this price we've stayed throughout the world in better jungle-lodges, but we can understand that for first timers this can be good (but expensive) experience.. I wouldn't recommend it to our friends, but can imagine that families with children find this a fun place.
Final remark : our 4 days/3nights stay ended even more disappointing as they said on our last night that we had to leave in the early morning (we only had a flight at 1.15 pm), so this meant that we would be in the airport 4 hours upfront .. a bit long, but a staff member confirmed us that fligths always leave early (even to 1 hour before schedule ..) and after her discussion with the manager we would get a free city tour of puerto maldonato.The next day we realized that we were lied to ... the city tour took exactly 10 minutes and afterwards we were dropped off at the airport where our flight left at 1.30 pm (and when checking with LAN staff, they mentioned to us that not a single flight had left ever more than 10 minutes before schedule), so this really felt like being pushed out of the lodge, we did write a letter to guest relations of Inkaterra with all above remarks, but after more than 1 week, we still didn't get a reply, we suppose that they will reply on this review faster with the 'usual' standard 'thank you'... overall, our most disappointing stay in Peru.

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
13  Thank yvakat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_manager, ECommerce Team at Inkaterra Reserva Amazonica, responded to this reviewResponded 19 August 2010

Dear Yvakat:

Thank you for taking the time to give us your comments on your stay with Inkaterra.

We are sorry to learn that your experience at Reserva Amazonica was not as expected and we hope you accept our most sincere apologies. Although we regret the unpleasant incidents during your stay, we are pleased to inform you that we have brought the matter to the management’s attention and we have addressed the matter directly with the staff on site.

As mentioned in a previous communication with you, the cold front experienced during your stay was the worst one in many years. We have never experienced a similar one and even though we had previously established some procedures for these cases, those days were colder than expected and it might have seemed that we were unprepared. Please rest assured that we have taken some additional measures after this experience and have reviewed the departure procedure in these unusual scenarios so as to reduce timing and discomfort.

Our goal is to continue to enhance the quality of our business standards and we want to make sure every guest at our hotels has a memorable stay. Your comments are very much appreciated.

Thank you again for taking the time to write. We hope that you will give us another chance to serve you.

ECommerce Team - Inkaterra

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2010

My dad and I travelled to the Peruvian Amazon basin in July 2010 for 5 night and 4 days (which is rare as usually people stay for 3 nights) and we had a fantastic time! Inkaterra Reserva Amazonica was a beautiful place and we absolutely loved our rainforest style room. The only problem with the room was the noise of the generator during the day and late afternoon, yet when it was turned off we could hear all of the natural rainforest sounds and it was very relaxing and peaceful. Our guide Moises was truely fantastic and we thouroughly enjoyed listening to his knowledge and stories about the amazon rainforest. The service at the lodge was also spot on and the food was amazing and in perfect proportions. At first dad and I though that we had been a little unlucky not seeing any wildlife for our first 2 days, yet on our third and fourth day at the amazon we were sitting in the big and beautiful main house drinking a fabulous frozen limonada when at least 200 spider monkeys and another type of monkey jumped past right before our eyes. This occued on two occasions and it was fantastic to watch them playing in the trees just above our heads. Overall we had a fantastic time at the lodge and will always remember our time there with our wonderful guide Moises, the staff and the friends that we made during our stay!

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Paigej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2010

Read the review below from Tannerman80 and take to heart. this was definitely the low-light of our Ecuador/peru adventure. The Reserva seems delighted to have you at their lodge then they forgt about you. The place is very beautifyl, but the bungalows are vry much too close together--around 5-6 steps apart. this coulpled with the openness of everything, the multitude of young spoiled tired children and parents make this far from an Amazon experience. the place is beautiful, but it is more in the edge of the forest than actually in the jungle. Also, in addition to the comments from Tannerman80 i would also note that the food leave much to be desired.

  • Stayed: July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank bsbost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Puerto Maldonado
15.5 km away
Sandoval Lake Lodge
Sandoval Lake Lodge
#2 of 10 in Puerto Maldonado
244 reviews
7.9 km away
Inkaterra Hacienda Concepcion
Inkaterra Hacienda Concepcion
#1 of 63 in Puerto Maldonado
369 reviews
53.7 km away
Refugio Amazonas
Refugio Amazonas
#2 of 63 in Puerto Maldonado
859 reviews
Show Prices
Show Prices
Show Prices
9.9 km away
Amazon Planet
Amazon Planet
#4 of 63 in Puerto Maldonado
178 reviews
39.5 km away
Posada Amazonas
Posada Amazonas
#2 of 21 in Tambopata National Reserve
893 reviews
16.2 km away
Sotupa Eco House
Sotupa Eco House
#1 of 23 in Puerto Maldonado
67 reviews
Show Prices
Show Prices
Show Prices

Been to Inkaterra Reserva Amazonica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Inkaterra Reserva Amazonica

Address: Rio Madre De Dios Km15, Puerto Maldonado, Peru
Region: Peru > Madre de Dios Region > Puerto Maldonado
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 63 Speciality Lodging in Puerto Maldonado
Price Range: $513 - $854 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inkaterra Reserva Amazonica 3.5*
Number of rooms: 35
Official Description (provided by the hotel):
Remote and pristine, yet easily accessible; a welcoming haven of 494 acres, Inkaterra Reserva Amazonica offers a range of land and river excursions that introduce guests to the magic of the rainforest, including the spectacular 1,129-ft. long and 100-ft. high Canopy Walkway, which allows an incredible experience from over the tree tops. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Wotif.com, Expedia APAC, Hotels.com, Odigeo, Hooroo Pty Ltd, lastminute.com.au and TripOnline SA so you can book your Inkaterra Reserva Amazonica reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Inkaterra Reserva Amazonica Hotel Puerto Maldonado
Reserva Amazonica

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing