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“Nice end of our honeymoon”

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Inkaterra Reserva Amazonica
Certificate of Excellence
Reviewed 11 August 2017

Appreciated how well organized everything was - from the airport pickups/dropoffs to all the excursions. Charles was our guide and he was great - he asked when our flight left on our final day and he offered to take my husband and I on another excursion that most of our group had already done, and it ended up being just us and him for a few of the excursions. We enjoyed getting to know him and hearing all of his insight on local flora and fauna.

The rooms are nice, and the kerosene lanterns are a nice romantic touch.

Appreciated some of the details, like greeting us with cold water bottles at the airport, and a cold passionfuit juice upon arrival at the hotel.

More families than I anticipated and since we were on our honeymoon we weren't thrilled to be around noisy kids running around the dining room or loudly talking through the excursions.

Saw more wildlife than I anticipated: capybara, agoutti, caimans, endangered river otters, hoatzin, turtles, anteater, multiple types of monkeys, sloths, many types of birds, a lot of types of spiders including huge tarantulas, bats, various ants, etc.

Enjoyed learning and trying first hand some of the medicinal uses of the local plants.

A good mix of adventure and relaxations.

Room Tip: Splurge for river views.
  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Catherine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_Inkaterra, E-commerce at Inkaterra Reserva Amazonica, responded to this reviewResponded 1 week ago

Dear guest,

Thank you for taking the time to share your comments about your stay with us.

We are very glad that you enjoyed your visit and also that you could know a lot of animal species and some medicinal uses with local plants. We would like to thank you for your kind comments for our service, excursions and accommodation.

We hope to welcome you again at this or other Inkaterra property.

Thank you for recommending Inkaterra!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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11 - 15 of 778 reviews

Reviewed 6 August 2017

Inkaterra Reserva is an experience as well as a place to stay. Note that it is not on the Amazon River, it is in the Amazon rainforest, however (the river is the Madre de Dios).

We were in our own casita and were completed charmed by it. The feeling of being in a treehouse was wonderful and so peaceful to wake up to the river and jungle sounds. There were separate sink areas which was convenient and robes, slippers, flip-flops, umbrellas & flashlights provided for you. We found the bed to be very comfortable; luckily, there was a rare cold front and it was quite chilly so bugs were not an issue. The staff did leave old-fashioned hot water bottles under our covers and they were very welcomed! If you are a light sleeper, pack earplugs.

Service is so friendly, everyone is there to make sure you are enjoying yourself.

The tours are excellent and so well-run. We did the canopy bridge tour, Lake Sandovel hike and boat ride, toured a local farm, did an evening hike and an evening boat ride. Loved every minute of it. Highly recommend for family of teens.

Our only complaint was not the fault of Inkaterra; however, a suggestion is in order. They may want to consider a 5 year old age requirement. There was a particularly loud, whiny and not well supervised child there the entire time we were there. It seemed to be just our luck that he appeared on almost every outing that we did. The casitas have only screens so if you cannot control how loud your child is in the middle of the night or early in the morning, perhaps this isn't the approrpriate trip to bring them on. We did wonder why anyone would bring a young child on a trip like that. They will not remember it--wait a few years or get a babysitter!

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Codeedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_Inkaterra, E-commerce at Inkaterra Reserva Amazonica, responded to this reviewResponded 1 week ago

Dear guest,

It is an honor to receive such excellent comments to our service, comments like yours encourages us to continue improving day by day.

We are delighted that you enjoyed your stay at Inkaterra Reserva Amazonica, about the age requirement, during the reservation process we comunicate guests we do not recommend children under 5, otherwise guest must sign disclaimer; because as you said they will not remember it or enjoy it as they should.

Once again, it would be a pleasure to welcome you again in the rest of our properties.

Thank you for recommending Inkaterra!

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Reviewed 5 August 2017

The Inkaterra Reserva is a beautiful lodge close to Puerto Maldonado. The complimentary airport transfer (car and boat ride) is prompt, friendly all but an hour and half total time back and forth. We were picked up and oriented by Alixa, who was one of the friendliest most pleasant people we've met. She gave us so much information about the lodge and acquainted us to the property. During our stay we went on a few excursions. Our guide Gustavo was also really knowledgable and friendly. I think during the night jungle walk, he could have stuck closer to us since it was pretty scary ---you know being that it's the Amazon and all...Nevertheless, he was great and willing to answer any questions we had as well as learn terms which weren't as familiar to him in order to communicate better with us.
The meals in the restaurant were also lovely. Our server, Wesley, always had a smile on his face. Each time he served us dinner, he explained everything thoroughly and was an absolute pleasure. The bartender Jean Carlos was also really nice about explaining things. The drinks at the bar during the happy hour (where it's buy one get one free) or at other times were all really good and not to mention, strrrroooonnnng!
We loved the peaceful nature of the lodge and our massages at the spa. We also soaked up the quiet by spending lots of time in the main lobby window areas just reading, having a coffee or a drink and just enjoying seeing the serenity all around us.
I think some things which can be improved are the breakfast, tea time routine, the explanation of the bill at the end and the overall check out process. The breakfast menu has certain things like omelettes and pancakes listed on it and there is a bar which has bread, fruits, cheese and some other things, however 2/3 days we had breakfast there (from timings like 8am to closer to 10am), no staff was present to tell us about the menu and to ask us for any additional things we'd like served to our table like coffees or teas. We were always looking for someone to help.
The bill is hard to understand and since it's an all inclusive, the summary of additional charges should be fairly easy and explained.
The check out process should be voluntarily explained, however we had to seek someone to explain it to us...for example what time the transfer left and when we'd have to be at the airport by.
Other than that, lovely. We saw a lot of birds, a guinea pig looking creature, many grand caymans and baby alligators as well as taranchulas and frogs. It was a relaxing trip.
One huge tip is to please douse yourself and your clothing with mosquito repellent. I have about 30 bites on my body and they are still itching after days!

Room Tip: Rooms for 2 are more expensive. Since they include everything in the price, it's per person cost...
  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank LeHungryPlanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_Inkaterra, E-commerce at Inkaterra Reserva Amazonica, responded to this reviewResponded 3 weeks ago

Dear guest,

We appreciate the time you took to write about us and we feel extremely honored for your kind comments for our staff that is always willing to assist our guests in anything they may need.

It is a pleasure that you enjoyed your stay with us and would be a pleasure to welcome you again in the rest of Inkaterra properties.

We appreciate your feedback that will help us to keep us improving, our Guest Service team carefully review each point described in order to make improvements where needed.

Thank you for recommending Inkaterra!

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Reviewed 29 July 2017

My wife and I stayed here for three nights and our experience was amazing. The highlight of the trip was the day long piranha fishing trip at Lake Valencia. My wife and I each caught around 20 piranhas while fishing with a bamboo stick, fishing line a hook and a piece of raw beef. You get action within seconds of putting your rod in the water. The larger ones were kept and fried up for lunch. The taste was very mild. Kind of like a white fish. I was also brave enough to swim in lake Valencia which I was told was safe and was very refreshing given the heat.

We also went to Lake Sandoval where we saw a family of sea otters comping on fish. We had to go on a 5km hike to get there where we saw families of monkeys. We got to canoe around Lake Sandoval by paddling and we could not believe how close we could get to the sea otters as well as various species of birds and turtles. We also did the canopy walk which was nice but not as good as Lake Sandoval or Lake Valencia. Make sure on the canopy walk the guide points out the amazon penis tree.

On our third morning we did the bird watching tour. We saw hundreds of birds come two by two eating at a clay lick. We had to get up at 4am to do this and I am not sure that this one was worth the extra cost. I also kind of ruined this experience because I let out a bid sneeze and all the birds flew away. I apologize for that...

In the evenings we went on a boat tour where we saw camen and on the second and third evenings we went on a night walk where we saw tarantulas, monkeys and sloths.

The food at the hotel was great (especially the soups) although we really did not get to enjoy the breakfasts as we were out early every morning. The bartender made really good pisco-tini's which I preferred to the pisco sours as they were less sweet.

The service was also really good. We had two minor issues and they were corrected right away and the hotel even provided us with a free bottle of wine at dinner for our troubles. Everything is not always perfect but it takes a good hotel to quickly address issues (the issues were very minor) and to do something nice to make you feel good.

What really makes this place special is the quality of the tours and the guides leading the tours.

I am not sure if this is possible given the location but the hotel could benefit from having a pool with lounge chairs. It would be nice to go for a swim after a long day of excursions. (I know there are some rooms with plunge pools so maybe it is possible), Also, there is no electricity during certain hours in the afternoon. I understand and applaude the energy conservation but I think that it would be better if the power was off in the morning while people were out on excursions instead of right before dinner when people are trying to get ready. These are not criticisms but rather points to try and make this great place even better.

If you are doing the Lake Valencia excursion which I highly recommend you need 3 nights. If you don't two nights is sufficient. Also note that none of the good excursions are on site and you need to take a motorized canoe to all excursions.

Keep in mind that this is still in the middle of the jungle so there is no air conditioning (which was not needed as it gets down to about 17 celcius at night) or TV's. There is also no cell phone reception. There is a fan in each room as well as bug nets around each bed that do a very good job of keeping the bugs out.

All in all the Inkaterra Reserva Amazonica was one of our highlights on our trip to Peru. I highly recommend the amazon and if you are looking for a more upscale amazon experience, the Inkaterra Reserva Amazonica as any part of a Peru itinerary.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank AndrewDB18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_Inkaterra, E-commerce at Inkaterra Reserva Amazonica, responded to this reviewResponded 3 weeks ago

Dear guest,

We appreciate the time you took to write in detail the Inkaterra experience you and your wife had with us and we feel extremely honored for your kind comments for our staff that is always willing to assist our guests in anything they may need and for our excursions, restaurant, food, rooms and facilities.

Thank you for your kind review and for your feedback that will help us to keep improving.

It is a pleasure that you enjoyed your stay with us and would be a pleasure to welcome you again in the rest of Inkaterra properties.

Thank you for recommending Inkaterra!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2017 via mobile

What an amazing hideaway! Located right on the Amazon river. This beautiful resort allows you to drink in the natural forest. Food is amazing and accommodations are appropriate for those wanting to be one with the breathtaking surroundings yet spoiled with comfort. The excursions are well planned out and give you a taste of the Amazon by day and night. Oh, don't forget to book a spa treatment, it was to die for.

Stayed: July 2017, travelled with family
2  Thank Discovermyworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ecommerce_Inkaterra, E-commerce at Inkaterra Reserva Amazonica, responded to this reviewResponded 27 July 2017

Dear guest,

It is an honor to receive such excellent comments to our service, food, excursions and spa; comments like yours encourages us to continue improving day by day.

We are delighted that you enjoyed your stay at Inkaterra Reserva Amazonica, and would be a pleasure to welcome you again in the rest of our properties.

Thank you for recommending Inkaterra!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Inkaterra Reserva Amazonica

Address: Rio Madre De Dios Km15, Puerto Maldonado, Peru
Region: Peru > Madre de Dios Region > Puerto Maldonado
Amenities:
Bar / Lounge Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Spa Suites Airport Transportation
Hotel Style:
Ranked #3 of 61 Speciality Lodging in Puerto Maldonado
Price Range: $483 - $805 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Inkaterra Reserva Amazonica 3.5*
Number of rooms: 35
Official Description (provided by the hotel):
Remote and pristine, yet easily accessible; a welcoming haven of 494 acres, Inkaterra Reserva Amazonica offers a range of land and river excursions that introduce guests to the magic of the rainforest, including the spectacular 1,129-ft. long and 100-ft. high Canopy Walkway, which allows an incredible experience from over the tree tops. ... more   less 
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Also Known As:
Inkaterra Reserva Amazonica Hotel Puerto Maldonado
Reserva Amazonica

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