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11 - 16 of 31 reviews
Reviewed 21 February 2017 via mobile

I enjoy this hotel quite a bit. Big spacious rooms! Been here 3 times recently and have always experienced same consistent friendly service. Particularly impressed with the speed of room service. Nicely located hotel as well. In the heart of Lae city but somehow set apart from it - or at least that's the feeling I have about this hotel. Will certainly be returning for my next business trip.

Date of stay: February 2017
Trip type: Travelled on business
Thank Ian T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dony K, General Manager at Lae City Hotel, responded to this reviewResponded 23 February 2017

Dear Ian T,

Thank you for sharing such a lovely review about your recent experience at our hotel! We're delighted to see that you had a fantastic experience with us and enjoyed so many aspects of your stay. I'm also glad to hear that you experienced the same level of friendly service every time you visit us since Lae City Hotel believe consistency of service is the recipe for success.

It was a pleasure to welcome you and we look forward to welcoming you back for another stay soon and we will see that the team takes great care of you once more!

Warmest Regards,
Dony Kristianto

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Reviewed 27 January 2017 via mobile

Delicious food at very reasonable price compared to other hotel and restaurant in Lae and in Papua New Guinea. Location is in the heart of the city. Very friendly and approachable staff. Ambience is good.

Date of stay: November 2016
Trip type: Travelled with friends
Thank LorenzoJr0713
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dony K, General Manager at Lae City Hotel, responded to this reviewResponded 30 January 2017

Dear Mr. LorenzoJr0713,

Thank you very much for sharing your experience at Lae City Hotel and our City Cafe, and are indeed delighted to read that you enjoyed the food, facilities and services of our hotel. Surely I will pass your compliment among our staff for their hard work in taking care of our guest with a truly Papua New Guinean hospitality.

Indeed, Lae City Hotel, with only 34 spacious rooms and suites is an “oasis of calm” in itself, a convenient accommodation located in the heart of the city of Lae.

Once again, thank you so much for your kind words and we sincerely look forward to your return visit in a not too distant future.

Warmest Regards,
Dony Kristianto

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Reviewed 17 January 2017

Good room by Lae standards, good Asian food chef although therein only a basic cafe / restaurant on site, central location in Lae, free wifi, good friendly staff. No formal bar just a small area outside the cafe in the covered car park

Room tip: Only two options rooms that fave out on the roads, room internal that face out over the internal car park.
Date of stay: January 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Todd S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dony K, General Manager at Lae City Hotel, responded to this reviewResponded 19 January 2017

Dear Todd Spencer,

Thank you for your kind review and loyalty to Lae City Hotel. It's a great honour for us to be your preferred hotel to stay every time you visit Lae, Papua New Guinea.
Have you try our new fitness room located on the first floor? we have high-end fitness equipment to keep you stay fit on your business trip.
We look forward to welcoming you back in our hotel on your next business trip.

Warmest Regards,
Dony Kristianto

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Reviewed 28 July 2016

The rooms are spacious and well appointed. The pricing is about average for Lae. The food in the cafe downstairs is very good. i suggest the Tony's Baby Back Pork Ribs. Awesome! Lacks a decent bar area though and does not serve any CocaCola products, only Pepsi.

Date of stay: June 2016
Thank tincoll
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dony K, General Manager at Lae City Hotel, responded to this reviewResponded 21 September 2016

Dear Tincoll,

Thank you for sharing your wonderful experience and I am pleased we have met your expectations with our spacious and well-appointed rooms as well as our quality of food in our City Cafe.
I'm very sorry that we do not have any bar in our hotel due to space limitations we have in our hotel but I hope our service bar at the City Cafe can accommodate your needs during your meals.
We all hope to see you return for another wonderful time in Lae City Hotel.

Regards,
Dony Kristianto

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Reviewed 1 May 2016

This Hotel is a safe and secure Hotel in LAE. Rooms are big, clean, well constructed and comfortable to stay. Hotel staff are very nice and kind enough as I am staying at home. They have a restaurant having Asian taste. I (Jaapanese) am always using this hotel for business purposes in Lae area. Considering the level of other hotels in PNG I would say that the overall rating of this hotel is No.1.

Date of stay: April 2016
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank nagatayutaka1168
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dony K, General Manager at Lae City Hotel, responded to this reviewResponded 2 May 2016

Dear nagatayutaka1168 san,

I am very pleased to read your wonderful and detailed review highlighting the many amazing experiences you had and enjoyed during your recent visit. Thank you for taking the time in sharing these insights which is truly helpful not only to other readers and followers here in TripAdvisor but to us too as this is really of a great help to gauge our own service and standards.

As part of the success of your business trip, I have shared this with the team who were all delighted to learn how their services were appreciated.

We hope to welcome you back soon in Lae City Hotel and we would like to invite you to experience our new state of the art Fitness Room exclusively for our in-house guest only.

With warmest regards,
Dony Kristianto

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