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Reviews (412)
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All reviewsmarco polothe pearlthe executive loungebreakfast buffettai panroom service ishi teaduty managerhealth clubcoffee shophigh teaswimming poolclose to the airportairport pickearly checkfood is excellenta wonderful stay
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Reviewed 6 April 2018

Environment was really good. Rooms need renovations esp bathroom accessories need to be changed, showers basin etc etc. the staff was very kind and gentle esp the receiptionist all were very co operative

  • Stayed: April 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Ahsan1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saniya K, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this reviewResponded 16 April 2018

Dear Mr. Ahsan,

Greetings from Pearl Continental Rawalpindi.

Thank you for writing to us. We sincerely appreciate you for taking your time to share your constructive and valued feedback from your recent stay at Pearl Continental Hotel.

Your concern has been passed on to the relevant department, we will try our best to make your next trip a memorable one.

We look forward to welcoming you again and assure you of our best attention and services at all times.

With best personal regards,

Pearl Continental Rawalpindi.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

You have a great team so no worries. I would like to say a very special THANK YOU to your Manager Mr Riaz who is always there to help with a smiling face and takes no time to solve the issues if any. A really good team and excellent management.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with this hotel
1  Thank saeedbaqiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saniya K, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this reviewResponded 4 April 2018

Dear Guest,

First of all, allow me to begin by thanking you for patronizing Pearl Continental Rawalpindi. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis.

Your rating and comments were shared with the concerned departments. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times.

With best personal regards,
Pearl Continental Hotel, Rawalpindi.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

I was disappointed by the quality of room and the bed. The room was not clean, the windows were dirty overall the property didn't give a fresh feeling. The toilet was not hygienic and was worn out! No bath mat were available.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank rashidmehr1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saniya K, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this reviewResponded 4 April 2018

Dear Guest,

First of all, allow me to begin by thanking you for patronizing Pearl Continental Rawalpindi. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis.

Your rating and comments were shared with the concerned departments and we regret the inconvenience caused. We assure you that upon your next visit you will experience the level of service that you have to come to expect from our hotel. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times.

With best personal regards,
Pearl Continental Hotel, Rawalpindi.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

PC Hotel is not only a very nice place, a professional operated hotel. It is also a leisure and recreation place with a very friendly and professional team. An excellent price/service value is topping all.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank zzvarujanzzcocyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saniya K, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this reviewResponded 4 April 2018

Dear Guest,

First of all, allow me to begin by thanking you for patronizing Pearl Continental Rawalpindi. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis.

Your rating and comments were shared with the concerned departments. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times.

With best personal regards,
Pearl Continental Hotel, Rawalpindi.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Staff is pleasant and humble. But needs more training, especially Morco Polo Resturant staff. Needs basic understanding of customer service by the waiters.seems to me they have no idea what to do. Kitchen staff needs traing about hygiene, I noticed one staff member picking his nose while preparing food.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank km0786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saniya K, Public Relations Manager at Pearl Continental Hotel Rawalpindi, responded to this reviewResponded 4 April 2018

Dear Guest,

First of all, allow me to begin by thanking you for patronizing Pearl Continental Rawalpindi. Please know that your feedback is extremely valuable to us, as it assists us in improving our service and property on daily basis.

Your rating and comments were shared with the concerned departments and we regret the inconvenience caused. We assure you that upon your next visit you will experience the level of service that you have to come to expect from our hotel. We look forward to your continued patronage of our hotel and assure you of our best services and attention at all times.

With best personal regards,
Pearl Continental Hotel, Rawalpindi.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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