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“A golden find - you will not be disappointed.”

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Sands Suites Resort & Spa
Ranked #1 of 18 Hotels in Flic En Flac
Certificate of Excellence
Suffolk, UK
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A golden find - you will not be disappointed.”
Reviewed 10 September 2012

We arrived at the Sands Resort after a no hassle pick up from the airport, an informative & friendly driver, met on arrival at the hotel with cold towels and a choice of welcome drinks, all very relaxed and informal. This was the start of all good things that continued.

The service was excellent, all staff friendly and each offered a personal service. I can not fault the service in any way and the extra little touches that they offered freely made our stay really special. The surprise cake and sparklers for our anniversary was a lovely surprise and all staff seemed to be aware.

The little touches were appreciated and everything they did was for the benefit of the guest, nothing was too much trouble.

The only comment i will make is that the rooms and more so the bathroom were a little tired and could do with a make over, however rooms were comfortable and little time spent in them, the service made up for this more over.

I highly recommend this hotel, you will not be disappointed.

  • Stayed September 2012, travelled as a couple
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Helpful?
4 Thank UKKaren2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Kent
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 September 2012

I'd like to mirror all the positive comments made by other travellers. The Sands Resort is gorgeous. There are some points I would like to highlight which may be useful; Arrived 19th Aug and stayed for two weeks. Weather mostly beautiful with a couple of cloudy days (got a nice tan with the warm breeze!)
I have a dietary requirement (coeliac), I emailed the hotel when I booked my holiday earlier in the year, and they responded immediately. When I arrived, I met with Rishi, Spices Restaurant Manager, who advised that I would meet with the chef every evening to go through the buffet menu. They were brilliant - if there was limited choice, the chef would prepare me a stunning meal (Steak, fish skewers, fresh tuna, Risotto, etc) and the most amazing desserts. They baked fresh gluten free bread and rolls for me. Most restaurant staff were aware of my requirements and delivered my bread for breakfast, lunch and dinner.
Note to the Senior Manager; Your staff are an absolute credit to your hotel, they made our stay perfect in every way, and because of them we will be returning and recommending your hotel to friends and family.
A very, very special thank you to Rishi, Chef Christophe, Rajinee, Yash and Jennifer.

  • Stayed August 2012, travelled as a couple
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Helpful?
4 Thank podpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 8 September 2012

The Sands hotel enjoys a great location with amazing views from every room. The pool area, probably recently updated, is very impressive with a large infinity pool and 28 degrees water temperature. The breakfast and dinner are suprisingly good offering a good choice of high quality food from a buffet. We were however disappointed by the 500-600% markup on poor quality wine by glass and lack of choice. Suffice to say we ordered once and not again. The staff was overall friendly but at times we felt we were being told where to sit for dinner rather than being treated as guests. The hotel offers many leisure activities for free but if you want to rent bicycles these are at charge. Water skiing was not possible due the weather every day for a week. One starts to wonder if this was really due to weather or rather due to cost reduction ( waterskiing was free). The room is average size and we had one on the ground floor which was convenient (no stairs) but less privacy (other guests can look inside). The bathrooms are outdated and could do with a renovation. On the other hand one gets both bathtub and shower as well as a large dressing room. The Sands is a very pleasant hotel in a very good location and spectacular views. It could become fantastic if they updated the rooms, bathrooms, trained their staff in courtesy and improve wine pricing and selection.

Room Tip: Ground floor for convenience, upper floor for privacy, rooms with higher numbers tend to be farther...
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  • Stayed September 2012, travelled as a couple
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Helpful?
4 Thank Travelbunny9972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 September 2012

This is a good hotel - superb situation with a good beach area, stunning views and beautiful sunsets. Rooms were spacious and attractive with pleasant balconies and the advantage of coffee-making facilities. More storage space (ie drawers) would have been useful, but this is a minor point. Service was excellent, with polite, welcoming, responsive and helpful staff at all levels. Our only complaint - and the reason why this review gets only 4 stars - was the food. Breakfast and bar food were good, but we were disappointed by the quality of food served in the main restaurant, especially given its cost. As a non-meat-eater I found the choice just about sufficient (especially starters), but the quality of some dishes was poor - eg risotto and a chickpea curry that were too salty to eat and soggy polenta. Location-wise, although the setting is wonderful, it's too far to walk to Flic-en-Flac, so a car or taxi is needed to go to restaurants in the town - we paid Rs500 (about £4)for a return taxi - and it was well worth it!

  • Stayed August 2012, travelled on business
    • Value
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Helpful?
1 Thank LintonVoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, England, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2012

The Sands Resort & Spa is mind blowing. On arrival you are swept off your feet, with towels to freshen up, fruit cocktails and champagne at your fingertips, conceirge of luggage and shown to your room and shown around. The Hotel itself is very well maintained with very friendly members of staff that are always happy to help. The room was very spacious and we were on the top floor which had a very beautiful view with our personal balcony, I couldn't get over the two sink basins so we had our own, the shower as well as the bath tub and walk in wardrobe...very very spacious. The facilities provided within the resort and in the hotel room were fantastic, I would not change a thing. I did not like anything that was on TV, a DVD player with a range of DVD's was sent up to my room. I had special diet requirements and a lot of care was taken by the staff to ensure that this was met at all times, which made you feel special. It's a resort for all types of holidays, we were on honeymoon and felt comfortable for the whole duration of stay, it's nice and intimate, we had a special honeymoon evening meal on the beach which came with our package which was a personalised service. We stayed here half board and the range of breakfast and evening meals were fantastic, the days we were at the resort which was all the evenings there was always something different to eat, with foods from all over the world. The lunchtime menu is reasonably priced and you can order lunches to your room, on the beach.The Beach and the Infinity pool are what makes your stay complete, was always kept clean and the activities provided at the Boat House kept you busy. Various other sports facilities are provided. The Spa and Sauna is lovely. I am actually going to stop as there is so much to say about the resort, you will only appreciate how lovely Mauritius is when you stay in Flic en Flac at the Sand's resort. We got on a bus which is a short walk from the resort into Flic en Flac to have a wonder and do some shopping. When checking out, they allowed us to stay in the room till our transport for the airport came and offered a free cocktail while we were waiting. So the service overall from arrival to departure is outstanding!!!

Room Tip: A room on the top floor, which is 3rd is lovely. As your out the way and have a lovely view through...
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  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Munny324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sands Suites Resort & Spa

Property: Sands Suites Resort & Spa
Address: Wolmar, Flic En Flac, Mauritius 90516 (Formerly The Sands Resort)
Region: Mauritius > Riviere Noire District > Flic En Flac
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Flic En Flac
#1 Family Hotel in Flic En Flac
#1 Spa Hotel in Flic En Flac
#1 On the Beach Hotel in Flic En Flac
#1 Luxury Hotel in Flic En Flac
#3 Business Hotel in Flic En Flac
Price range (per night): $339 - $832
Hotel Class:4.5 star — Sands Suites Resort & Spa 4.5*
Number of rooms: 92
Official Description (provided by the hotel):
Sands Suites Resort & Spa is a 4 star deluxe all Suite hotel situated in Wolmar, on the west coast of Mauritius. With its 92 spacious suites, 3 restaurants, spa, entertainment facilities, fine sandy beach, crystal clear lagoon and unrivalled view across the Bay of Tamarin and Le Morne, this resort is the ideal hideaway for those looking for serenity, comfort and personalised service in an elegant setting and typical Mauritian architecture. ... more   less 
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Also Known As:
The Sands Hotel Flic En Flac
Sands Hotel Flic En Flac
Sands Resort Mauritius
Sands Suites Resort & Spa Mauritius/Flic En Flac

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