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Roberta
Gold Coast, Australia

Good for its purpose

5.0 of 5 bubblesReviewed 14 May 2019
We (me, my son and my husband) only wanted a bed to sleep for one night, we had an early flight the next morning. We stayed at the private capsule suite, so we didn't need to leave the bags in a locker, it stayed with us in the room. We had a good sleep, quiet and comfortable. Good wifi and shower. Short walk to the departure gate. Would use them again for sure.
Date of stay: May 2019
Room Tip: quiet rooms
Trip type: Travelled with family
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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31 - 36 of 560 reviews
Reviewed 5 May 2019

This capsule hotel offers you staying from 3 until 12 hours.
If you dont wanna sleep here they also have quick shower service for 29 RM and luggage storage

The place is so spacious and quiet, it surprising me which we know it is located inside airport.

Male and female room are separated
Capsule inside was so comfy, with proper electrical socket, foldable table to put your small belonging
They give you wifi password, towel and toothbrush
Not bad for 6 hours staying including shower for 129 RM

Date of stay: February 2019
  • Trip type: Travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Farah_Soraya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 March 2019 via mobile



Was on transit on my way to Australia.

OK for just few hours rest. Capsule rooms are like bank lockers. Difficult for seniors to climb in and out of capsule. Not suitable for families. A towel provided at check-in time, is to be returned at reception even in wet condition, while checking out. Common Bath just OK, but not clean. Shower gel and shampoo available in bathroom. Toilet OK with toilet papers. Locker facility available. Staff are friendly. Staff helped me in handling baggage in and out of the Capsule. Location is very ideal for transit passengers.

Not a comfortable stay.

Date of stay: March 2019
Trip type: Travelled solo
Thank davpla2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2019 via mobile

Had a 10 hour stopover from Bangkok to Melbourne so I chose this place for a 6 hour break because I’d landed at midnight! The sleeping space is well laid out and private. Think of it as an upmarket backpackers and you’ll be in the right frame of mind.
Bed is comfy and the place is cool. Lockers are outside the venue but since most people here are on layovers and don’t have cases with them it doesn’t matter all that much.
Cost works out to be about $40aud. They ask for an additional cash deposit but they took my licence in its place as I didn’t have cash with me. Return your key and towel and you get it all back!

Date of stay: March 2019
Trip type: Travelled solo
1  Thank coffeepilgrim5290
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2019 via mobile

It's clean, new, good service. But if you choose curtain door, it's easy to be noisy. You should choose the door one. But for 4 hours is ok. The price is cheaper more than the other in Klia2. The public toilet is very clean, you have to deposit 50RM for towels.

Date of stay: March 2019
Trip type: Travelled as a couple
1  Thank Ho N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 February 2019

Let's start with the good news: the mattress and pillows are comfortable and the premises are clean.

Now the bad news:
1. The locker rooms are located so far from the beds and bathrooms that one must hope not to forget anything lest have to trek back to the lockers from the bed or bath to retrieve the item. This is a major inconvenience. Why aren't the lockers located close to the showers?
2. The bathrooms do not have dry areas for changing. It would be nice if there was a separate but adjoining dry area in each shower stall to leave their clothes while showering and to change in once done showering. Or at the very least, have a separate common changing area in the bathrooms.
3. Staff really didn't give much of a briefing in check in. No mention of the availability of slippers or earplugs. Vague directions to navigate the maze of capsules to find one's assigned pod. Also, no mention of the available amenities like the reading room. There were signs for a bar/dining room, but I never found it either.

Given that the capsule concept is widespread, it is confusing to think that no one studied the typical convenient layout of capsule hotels around the world. This hotel fails on these many accounts.

Date of stay: February 2019
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank meister28
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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