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Reviewed 30 April 2017 via mobile

Good location but not suitable for family. No amenities just a bunk. Room is dirty and they don't have staff to clean up. The worst part they don't alliw to check in even their system is offline....... What The Fuss.

Stayed: April 2017, travelled with family
Thank Mohammad Said J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2015 via mobile

Counter service is not friendly at all.
They give us a room was not clean up at first then we request to change to another room.
our second room is better but water heater was broken,don't have tv remote control,i have complaint to receptionist but it was not working,just slight over us.
only good point is cheapest price around sunway lagoon.

Stayed: May 2015, travelled as a couple
5  Thank 怪子 娘
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunInnsHotel, Front Office Manager at Sun Inns Hotel Sunway Mentari, responded to this reviewResponded 23 May 2015

Thankyou for your comment.
we are concern for your experience during your stay with us.
Appreciate if we may obtain further details such as check-in date, guest name, and room no. May kindly pm us your contact or email Management shall investigate into this and revert to you by 5 working days.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2014

Rooms - my room was with a window with 2 singles bed. Everything seemed to be in good working order. However my son's room was with a spoilt a/c which was leaking. The hotel moved them to another room whivh was ok. In another room the tv channel cannot be changed.
Staff was ok during check in and check out.
If you are traveling and just need a stopover, it should be ok to stay here. Many eateries around too.
I was on a family trip attending some functions therefore chose this hotel for its central location (Subang and Kelana Jaya) and as I said earlier, location of this hotel is good.

  • Stayed: November 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank mnasiruddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2014

Well, its situated right across Sunway Pyramid, with a flyover pedestrian bridge connecting around 5 minutes walking. However, the neighbourhood does not seem to be safe. Lots of construction going on around.

The rooms are normal. However, the shower's heater is not working in my room. Some rooms have no window at all. So the only thing that differentiate time is your own clock/watch. The rooms are quite clean, TV are working fine, air-condition available.

Overall, its a place to stay a night for a reasonable price. That's all.

Room Tip: Get a room with window.
  • Stayed: October 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank BruceYeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

The rooms are old, my first room was really worst, the wash basin dint drain, flush was not working, then i had to move to a different room, the room was again bad, full of hairs around, the working table was fully dirty, then i had to call to housekeeping(It took 05hrs) to to clean the room completely and to replace the bed spread and pillow covers.
Credit to the house keeping lady, she has done a great job, she tried her level best to make my room a little better.
The receptionist does not even know the nearest places. Wi-Fi was not working and so many.
There are so many better nearby this place at equivalent price, I would rather suggest people to try a different place.

  • Stayed: July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Prakashkumard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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