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Nighthade14
Perth, Australia

It was very good

4.0 of 5 bubblesReviewed 5 Feb 2019
The view was impressive, nothing was broken when we came. The only negatives I have was the wifi disconnecting regularly from the entire room, or when cleaners would come up, and sometimes they forget to empty the bins (and small things like that).
Date of stay: January 2019
Room Tip: Romms 14 and 15 have the best view on every high floor (8+)
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this review
Responded 18 Feb 2019
Dear AnonNightshade,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are delighted to know you liked the view. We have noted on your other comments and shared with team members, it is through guests’ feedback that we are constantly looking for ways to improve our products and services, and ensuring consistency in our daily deliveries.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (306)
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Reviewed 2 February 2019

Stayed in this hotel for 3 nights recently. I was there to conduct a 2 day training programme for a client and the training was conducted in a function room within the hotel.In all my previous visits to Kuching, I had stayed at the Holiday Inn as well as at the Kuching Hilton.

The hotel has an impressive and spacious lobby.The Front Office was manned by 2 ladies who were both friendly and efficient.The hotel room I got was a big one and well furnished as well as clean. The fittings in the room as well as in the spacious toilet were of a high standard and clean.

The bed I had was very comfortable. The only restaurant in the 200 plus room hotel located just minutes away from the airport was large and well patronised. The food served for buffet breakfast was commendable but not great in terms of choices. But the staff at this restaurant were courteous and helpful.

There is also a small, cosy Lobby Lounge near the Front Desk. It is manned by a single but friendly lady. I also ordered Room Service one night and had their famous Sarawak Laksa for dinner. It was a generous portion and tasty.

There is also another Imperial Hotel in the city centre. Taxi fare to the city centre or back to the hotel is RM 25.00 ( standard fare ). If I am going there to meet with clients / friends or to explore the city, it is a better option to stay in a city centre hotel.

Date of stay: January 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank BenMorais
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 19 February 2019

Dear BenMorias,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are certainly very encouraged to read about your positive comments over our products and services that have met with your expectations. For your information e-hailing service is easily available too.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2018

the hotel is located quite near to the airport and attached to the shopping mall. perfect stop for a business traveler.

the food provided for breakfast is quite nice, and the facilities is excellent.

the room is comfortable and spacious.

Date of stay: April 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Asrul S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 24 December 2018

Dear asrulseruji,

Thank you for taking time to post your review following your stay in Imperial Hotel, Kuching.

We are delighted to know that our hotel products and services met with your expectation.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2018

The hotel has a grand lobby and it is on top of the Boulevard shopping mall which is very convenience. The room is spacious, clean and comfortable. Breakfast choice was good and has decent varieties. Nevertheless, do note that the hotel is away from kuching donwtown and may not be your choice if your main focus is visiting the old part of kuching town.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Budakampung
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 24 December 2018

Dear Budakampung,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We are delighted that you find us clean and comfortable during your stay with us. The hotel is located just a mere 6Km away from the centre of Kuching City. Taxi or E-hailing service is conveniently available.

Alternatively you may choose to stay at our sister property – Imperial Riverbank Hotel which is located right by the Sarawak River, within the Golden Triangle of Kuching.

Look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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Reviewed 8 November 2018 via mobile

Love to coming back to this hotel again and again. The price is much cheaper if compare to other hotels. The room is very clean and big. Really love the breakfast buffet especially the nasi lemak! Looking forward to come here again 😜😜

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank ssfie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 19 December 2018

Dear ssfie,

Thank you for taking time to post your review about your stay in Imperial Hotel, Kuching.

We are delighted to know we offer value for money stay experience, and the hotel facilities and services provided met with your expectation. We are humbled to know we are your favorite choice of hotel.

We sure look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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Reviewed 4 November 2018 via mobile

This smoke free hotel is about 30 mins drive from Kuching town.

The room is cosy and very spacious with variety TV channels if you choose to stay in. Facilities are very acceptable.

It’s located within the same building of a shopping mall which makes it convenient for patrons to shop for necessities and eateries outside are about walking distance from the hotel.

Breakfast buffet was so-so. All the normal stuff that they usually serve. Pastries aren’t fresh though. Should’ve put them under warm lights to keep the pastries warm. Omelettes are awful, it’s like a folded scramble eggs and the chef stationed there didn’t even bother to ask what’s our preferences.

Other than that the on duty staff are all smiles and very attentive.

Date of stay: November 2018
1  Thank iszkandardzul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EdmundTKL, Manager at Imperial Hotel Kuching, responded to this reviewResponded 19 December 2018


Dear iszkandardzul,

Thank you for taking time to post your review following your recent stay in Imperial Hotel, Kuching.

We thank you for a brief description on our locality and facilities. Noted on comment for breakfast offers, it has been shared with kitchen team. It is with guests’ feedback that is vital in our hospitality business success. Rest assured that we will keep on improving in our services and products in order to better serve guest like you.

We look forward to welcome you again in the near future. Thank you.

Kind regards,
Imperial Hotel Kuching.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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