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Georgina B
Shellharbour, Australia

Very Disappointing

2.0 of 5 bubblesReviewed 10 July 2019via mobile
We anticipated some lovely snorkelling here, but instead were faced with water too dirty to swim in. The plastic rubbish was appalling, floating on the surface, below the surface, embedded in the sand below and amongst the ‘swimming net’. It really was an insult to offer any water activities here. At one end of the beach, the high tide mark was littered with dead fish. We couldn’t wait to get out and shower off. 2 boys were collecting debris from their kayaks and we ended up collecting too.
The buffet lunch, on the other hand, was great. Heaps of variety, fresh and plentiful.
Date of stay: June 2019
Trip type: Travelled with friends
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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8 - 13 of 57 reviews
Reviewed 12 June 2019

This place is so cute and jungle-y. There are crazy cool animals around from cute and safe little kittens to giant dragon-like lizards and monkeys in the trees, which creates a magical atmosphere .
The island is a classic beautiful beach island- downside is the plastic rubbish- but the staff are working so hard to clean it up and it’s really no fault of the island!! It’s the rest of the surrounding places that cause this... but sad.

Anyway that’s the only thing I did not enjoy. The staff, particularly Wes (such a funny and nice guy) and Jessica and Jay (super talented singer and musician, and willing to share his instruments if you play as well, which made my trip) are all awesome. They accommodate and if you ask them to play cards with you, they just might beat you at your own game 😂

Thanks guys for the amazing stay- we’d come again in a heartbeat.

Extra bonuses: they have diving, snorkelling, sea walking, kayaking, parasailing and more offered during the day.
The hill chalets are up in the trees and quite cool and romantic for an adventurous couple who wants something cool but still comfy.

Date of stay: June 2019
Trip type: Travelled as a couple
Thank Marleefay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 May 2019 via mobile

Hello i saw this add on Google so went to book, when it is clicked on it takes you to a completely different price with no mention of the deal? How can I access this deal? It is one of the first things to appear on Google when I type the island name
Many thanks
Kirsty

Date of stay: May 2019
Trip type: Travelled with friends
Thank Josie1220
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharlesKok, Sales & Marketing Executive at Mari Mari Sepanggar, responded to this reviewResponded 29 May 2019

Hi Kirsty,

Thank you so much for your interest in our deals. However, we are not sure which deals you are referring to. We would recommend you to visit this link https://riverbug.asia/promosabah. It will bring you directly to the package deals. Hope this will help.

Thank you once again and looking forward to hearing from you soon. Cheers!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2019

Arriving via boat to this Island is very exciting, the water looks beautifully clear and blue with white sand on the beach. Unfortunately when you start snorkelling it becomes apparent pretty quickly that there is a lot of rubbish below the surface, this is very sad as it is a beautiful Island. There are nice hammocks and seats etc. on the beach so it is a nice spot to sit and relax. I can only hope that a clean up happens soon as I imagine it can only get worse. The food is great, delicious and lots of it.

Date of stay: March 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank NewyJen
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharlesKok, Sales & Marketing Executive at Mari Mari Sepanggar, responded to this reviewResponded 27 March 2019

Hi NewyJen,

We appreciate so much for your honest review. Our island is indeed one of the beautiful islands that everyone has access to visit. All our facilities are complete for the convenience of our guests. The rubbish is one of our daily battles. Cleaning up the beach and the sea surrounding our facility has never ended. The rubbish in the sea is indeed a global problem. Our team at Mari Mari Sepanggar are indeed actively involved with the community to tackle this issue.

Thank you for your concerns and we do hope we see you again soon. Cheers!

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Reviewed 16 March 2019 via mobile

We enjoyed ourselves very much. Our first time here at Mari Mari Sepanggar Island. We enjoyed the beautiful clean beach, great food, clean accomodation, helpful staff and all the fun activities. I was traveling with my 75 years old mum and also 9mths old baby and it was all nicely arranged for us. Will definitely come back again!

Date of stay: March 2019
Trip type: Travelled with family
Thank DoraO145
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharlesKok, Sales & Marketing Executive at Mari Mari Sepanggar, responded to this reviewResponded 27 March 2019

Hi DoraO145,

Thank you for giving us 5 Stars review. It is a great pleasure to be able to serve you in our facilities. We hope to be able to see you and your family again in the not so distant future. Cheers!

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Reviewed 10 March 2019 via mobile

Nice and friendly staff.. well organised. The beach is clean, good place for scuba diving and water sports , the buffet lunch is delicious too. Would like to stay over night next time when i come back

Date of stay: March 2019
Trip type: Travelled on business
Thank jawhara2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CharlesKok, Sales & Marketing Executive at Mari Mari Sepanggar, responded to this reviewResponded 12 March 2019

Hi, jawhara2018,

Thank you so much for your positive feedback and for sharing your view on our products and services. We are very happy that you enjoyed your trip with us and we are looking forward to welcoming you back to Mari Mari Sepanggar Island. Cheers!

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