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“Exceeded expectations” 4 of 5 bubbles
Review of Le Meridien Kota Kinabalu

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Le Meridien Kota Kinabalu
Ranked #5 of 89 Hotels in Kota Kinabalu
Certificate of Excellence
Wagga
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceeded expectations”
4 of 5 bubbles Reviewed 21 March 2012

We stayed nine nights in a room with an ocean view & were very impressed with the hotel & its service standard. The room was huge as was the king size bed & the very pleasant hotel staff everywhere was an added bonus. The only suggestion I would make would be for two lounge chairs in the room rather than just one, should both wish to take some time out to read or relax.

Room Tip: Choose a room with an ocean view over the markets. It gives you an insight into the day to day livin...
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 5 April 2012
Thank you Sandra for your encouraging feed-back and also for your suggestion to add a 2nd chair which I perfectly understand. We do not have spares for all guest rooms but definitely we do have some available so if anyone like you wish to have an extra one for the stay we will be ready to assist right away.
You take care,
Alex
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1,904 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (511)
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  • Chinese (Simplified) first
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English first
Chicago
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 17 March 2012

I was skeptical about staying at Le Meridien KK because it's only ranked a Starwood category 2, which are usually pretty lousy. This property far exceeded my expectations!

We stayed there for two transit nights on a recent trip to Borneo. The staff were excellent and very accommodating to several of our 'above and beyond' requests which they didn't need to honor but were kind enough to do so.

The rooms are in great shape - large, comfy and well appointed - as are the bathrooms. The breakfast buffet, while not cheap, was one of the best we found among many hotels in Malaysian Borneo. There's free wi-fi in the lobby and they'll safely store your luggage if you're setting off for other travels.

The hotel is right across the street from the Night Market, which is one of the relatively few tourist activities to see in KK other than the island beaches.

If you don't have a lot of time in KK and if you don't want to pay Shangri-La prices, Le Meridien should be your top choice. (We also stayed at Shangri-La Tanjung Aru which is a better option if you have more time in KK and if you have a lot more money to spend).

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Melanie_In_Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 5 April 2012
Hello Melanie thank you so much lovely to hear from an experienced traveller and also an SPG member. You obviously know what you are talking about and we are delighted to know that our level 2 is a little misreprentative of the kind of experience and services you have encountered. Really appreciate that.
Happy travels,
Alex
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Kuala Lumpur, Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 March 2012

No doubt this hotel is one of the top places to stay in Kota Kinabalu, so I'll only suggest a few things here that'll make it even better:

- The free drinking water bottles should be left outside the bathroom; mgmt should know better that food and drinks should be kept away from 'dirty' places like the toilet.
- Most of the areas marked as non-smoking have a heavy smell of tobacco, something that needs to be addressed.
- The main entrance door should be changed to either an automatic door or a nicer-looking manual operated door.
- You can hear the constant buzzing sound of the swimming pool pump when you go underwater.
- Get housekeeping to check all the alarm clocks in the guest rooms. The one in my room was set 30 minutes early.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rinezry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 5 April 2012
Thank you for your compliments on Le Meridien being one of the best places to stay when in Kota Kinabalu.
Your suggestions are valuable and whilst there are reasons why some of those items can't be quickly rectified there are some which indeed we need to improve on.
My pick is the time on the clocks. Being a Swiss you can imagine how particular I am about that and I will get it rectified for sure !
Looking forward to your next visit.
Alex
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Brisbane, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

We stayed at Le Meridien for 5 nights and thoroughly enjoyed it. We had been told it was old and tired! Our room was fantastic. Clean, large and with a wonderful ocean view. The hotel staff were friendly and helpful. The food was excellent and the nightly buffet was the best we have eaten in a long time. The hotel is central to shops and markets and you can book all tours through the hotel tour desk. If there was a downside, it was the damp smell in the hallways which could have done with an airfreshener. Other than that i would recommend it to all traveller and even for children. Would love to go back again.,

Room Tip: as for a sea view.
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  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank supergranBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 8 March 2012
Well what else to add....Cheers !
Alex
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Puchong, Malaysia
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

The room was big, and really liked the sea view. Bathroom was clean. Staff was very friendly and helpful. Will definitely come back.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank b14w4k42p41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlexRiva, General Manager at Le Meridien Kota Kinabalu, responded to this review, 5 April 2012
As always a guest who is happy to come back and will recommend us is the best compliment and joy for our team to understand the efforts we make are giving the wished results.
Thank you for sharing
Alex
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Meridien Kota Kinabalu

Property: Le Meridien Kota Kinabalu
Address: Le Meridien Kota Kinabalu Jalan Tun Fuad Stephens | Sinsuran, Kota Kinabalu 88000, Malaysia
Phone Number:
Region: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Kota Kinabalu
#4 Romantic Hotel in Kota Kinabalu
#5 Business Hotel in Kota Kinabalu
#6 Family Hotel in Kota Kinabalu
Price range (per night): $138 - $305
Hotel Class:5 star — Le Meridien Kota Kinabalu 5*
Number of rooms: 306
Official Description (provided by the hotel):
Le Méridien Kota Kinabalu embraces the aesthetic and eclectic beauty of Sabah while showcasing superb views of the city, Mount Kinabalu, and the South China Sea. Located in downtown Kota Kinabalu, and within easy walking distance of local attractions, the commercial district, and retail and entertainment facilities, the hotel provides easy access to some of Malaysia’s finest beaches and golf courses. ... more   less 
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Also Known As:
Le Meridien Kota Kinabalu Hotel Kota Kinabalu
Meridien Kota Kinabalu
Kota Kinabalu Le Meridien
Le Meridien Kota Kinabalu Sabah

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