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All reviews main downtown food waste karaoke lounge c unit quiet location a small swimming pool standard rooms are no window modern hotel laksa average stay non smoking buffet breakfast noodles deluxe room shopping centre karamunsing
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Reviewed 17 May 2017

Well located hotel with quality staff that make you feel at home.They help you wherever they can even went above their duties. Had a loud A.C unit on the 1st night, complained about it and it was fixed the same day. The only thing they could not do, was to control the loud and unmannered chinees customers we experienced in the week we were there.Breakfast was good and there was enough variety. Will come back when in the area.

Room Tip: Room facing the hill would be great
  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Service
1  Thank Luciendat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2017

Superior room at the back of the hotel: Good apart from lack of space to hang towels in the bathroom/toilet and lack of room to hang/store clothes. Our room unfortunately had two noisy aircon units on each wall next to the window. Even with the aircon off there is still annoying noice.
Hotel location: A bit far from shops etc. the courtesy bus service is excellent though.
Staff in general are very good and make you feel at home.
Our stay got spoilt most of the time by large groups of Chinese people who were very loud and rude and who definitely never showed any consideration for other hotel guests.

Room Tip: Avoid rooms that have multiple aircon units on each wall next to the window.
  • Stayed: May 2017, travelled with family
    • Location
    • Rooms
    • Service
3  Thank ikemarlows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017 via mobile

This was my second stay in this hotel. I chose this hotel because it has got a fitness centre. The staff are friendly and helpful. The place is not far from town. But there are a few things I'm not quite happy about. Firstly, the pillows need to be replaced. It's old and smelly. The smell comes from the pillow not the pillow case. Secondly, the hotel cafe needs to be able to accept credit card as payment for the breakfast buffet. I find it unacceptable to need to pay cash in a hotel as a traveller in a modern era.

Stayed: April 2017, travelled on business
5  Thank Joanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2017 via mobile

I had my wedding reception here and all went well , the event was superb, our guests compliments the foods are delicious, the banquet staff are helpful.esp Raj Kumar (staff who attending our V.I.P table)who always by our side to check all our needs during event with VIP guests and the continuous flow of event. we're glad to have our event hosted in Palace Hotel, and thank you Hj Wira and team to make the event happened. Highly recommended place for this kind of event.
We were having chinese set dinner and it was great!
The suite for newlyweds were nicely decorated and it was a pleasant stay.

Stayed: February 2017, travelled with family
Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

A quick stay up on the hill near to Karamunsing. Not to shabby after they upgraded the rooms. Still smell stuffy though. Maybe they need to upgrade their fresh air duct or replace their central unit filtration. Not sure but don't mind too much as staff was helpful. Also would require a car to go up to hotel as walking is not an option.

Nearby shopping complex. More of daily selections, not for serious shopper but will do for a quick business trip. On a good day without traffic jam it took the driver about 30 mins from airport. Also about 15 mins to downtown.

Breakfast was basic but did not care too much as service was prompt. Will return.

Stayed: February 2017
1  Thank poofthenmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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