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“Excellent accommodation - and great buffet diner!”

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Bayview Hotel Georgetown Penang
Ranked #26 of 87 Hotels in George Town
Reviewed 17 July 2012

For once, I am very happy I did NOT read any of the negative reviews of this hotel on TripAdvisor, as they would have perhaps changed my selection - and that would have been a stupid mistake.

Booked the hotel in a hurry for 2 nights, something like 40e / night in city center - so the expectations were not high, it felt like there had to be a catch... But what a surprise!

First, I am not sure if there was some "accidental" upgrade - but the room was simply enormous... with bathroom to match it... combined with elephant-sized beds (ok, they perhaps do not call them like that officially :-)) and a huge window to complete the idyllic picture with a sea view.

As this was a late evening arrival, I did not feel like wandering around the city in quest for a restaurant (turns out this hotel is just a block away from city's main food and entertainment "district") and decided to give a try to the hotel's revolving restaurant on the top floor.

Again, expectations were quite low, I rarely use hotel restaurants during my travels - but the buffet diner for 50 MYR (about 12 euros) was a feast - I grew very fond of Malaysian food during the trip and what I found here was quite a selection of spicy meat dishes, steamed vegetables, fresh fruits, sweet deserts, ... simply impossible to try everything and boy, I tried, I really did.

On the other hand, the breakfast, served in the main lobby restaurant, was average at best - the place was very crowded, noisy and did not feel particularly clean. But this was nothing serious - and it certainly could not change my positive opinion about the hotel.

Room Tip: Try buffet diner at the roof-top revolving restaurant. If you visit during week days, try to grab th...
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  • Stayed: June 2012, travelled solo
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1  Thank the_vj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 18 July 2012

Thank you for staying with us on your recent trip to Penang and for taking the time to share your experience on TripAdvisor. We are very pleased to learn that you enjoyed your stay here. We have taken note of your comment over the cleanliness at the main lobby restaurant and necessary action will be taken to address the area mentioned. We certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang in the near future.

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Reviewed 16 July 2012

We only stayed in the Bayview for 1 night but found . The rooms are a bit dated and that not well maintained, and our room looked over a rooftop parking lot, which could have been better for the price of the room, but otherwise, the place was okay. What put it above average was that the the staff were very helpful and able to deal with most of our questions and assist where required.

I think the main benefit of this hotel is its central location to most of the nearby sights in Penang which is useful if you only have a short time as the taxis are random and you cannot really find one easily when you need to, especially late at night.

  • Stayed: July 2012, travelled as a couple
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1  Thank Ragil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 18 July 2012

Thank you for your positive feedbacks on our hotel, staff and services. We regret that the Superior room assigned to you was not to your satisfactory. For your info, all Superior rooms have limited view. Our Deluxe room category and above will offer a better view of Georgetown. We do hope that you will give us another opportunity to serve you again.

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Reviewed 15 July 2012

Booked for 4 rooms and stayed for 3 nights. The next day me and my wife shorts were missing. we placed it on the rack for the luggage. Call up the housekeeping dept twice to inform them but nobody reply to me. Never replace towels the next morning ,I got to get it from them. However the rooms were big and clean but housekeeping really need to improve.

  • Stayed: July 2012, travelled with family
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Thank henging088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 18 July 2012

Thank you for posting your comments on TripAdvisor. We have taken note of your comments over the short comings provided by our Housekeeping Department and we would like to apologize for the inconvenience caused. As for the missing shorts, appreciate if you could kindly furnish us your check in date and the room number in order for us to follow up with necessary check as we have no records of the lost. Once again, thank you and we hope that this incident will not mar you from returning to Bayview Hotel Georgetown Penang.

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Reviewed 14 July 2012

We were very disappointed upon arrival to find that our hotel room smelled of smoke and mould. After a long flight, we couldn't even have a hot shower (only very luke warm water) - upon calling the staff to check, we were told that the water temperature was normal...for the price we were paying we expected a higher standard. Also no bathmats or face towels provided so bring your own! They also turned off the 'do not disturb' light while we were out briefly!! Service at reception was very poor and no one could give us directions to where we wanted to go. Seems understaffed and they are too busy dealing with large tour groups. Location is fairly convenient but would definitely not stay there again.

Room Tip: Ask for a non smoking room if smoke bothers you.
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  • Stayed: July 2012, travelled with friends
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3  Thank Emma294217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 18 July 2012

Thank you for your feedback on TripAdvisor. We apologize that your room smelled of smoke upon arrival. It is our continuous challenge to educate guest not to smoke in non-smoking rooms but still we have ignorant guest that does not adhere to this and thus causes unpleasantness to other guests. We are surprised by the “luke warm” water as we did not have any other complains from any other guests. Room amenities are subject to the room category booked.

We have also taken note of your other comments on various issues and rest assured that necessary action will be taken to address the areas mentioned. We will strive to improve the services at Bayview Hotel Georgetown further and your input will definitely assist us to do so. Once again, thank you and we hope to welcome you back in the near future.

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Reviewed 12 July 2012

Large hotel, conveniently located and filled with tourists from all around the world. The rooms are standard, western-style decorated with nice beds, clean, large bathroom and all amenities you need. Nice pool!!! We did not have breakfast or dinner here since there are so many local opportunities around (really, really nice foodstalls just 4 minutes away!). Friendly staff, we were upgraded to a better room because there were no non-smoking standard rooms available any more. Parking (secured!) at acceptable daily rate. Would go here again.

  • Stayed: September 2011, travelled as a couple
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Thank Tolletje053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 18 July 2012

Thank you for choosing Bayview Hotel Georgetown Penang during your recent trip to Penang and for taking the time to post your review on TripAdvisor. We are delighted to hear that you enjoyed your stay here and that you would visit us again. We certainly look forward to welcoming you back in the near future.

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Additional Information about Bayview Hotel Georgetown Penang

Address: 25A Farquhar Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in George Town
#10 Luxury Hotel in George Town
Price Range: $65 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 340
Official Description (provided by the hotel):
In the heart of Penang Island’s vibrant capital, the Bayview Hotel Georgetown Penang combines contemporary style with an enviable central setting. You can relax in one of 340 tastefully appointed rooms and suites, and host distinguished events in sophisticated boardrooms and an elegant ballroom. The open-air Sky Bar is the perfect place to sip a cocktail as you take in panoramic rooftop views from one of the best nightspots in Penang. The hotel is ideally set for business or leisure. Our extensive meeting and events facilities are complemented by high-tech equipment and free WiFi throughout. The Lobby Lounge serves drinks and snacks by day, while in the evening it’s the place to enjoy live music over crafted cocktails or a chilled glass of wine. Airy Kopitiam serves local specialities. In the rooftop Three Sixty Revolving Restaurant , you can savour an international buffet every evening while enjoying views across Georgetown and the Straits of Malacca. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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