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Bayview Hotel Georgetown Penang
Ranked #27 of 87 Hotels in George Town
Reviewed 20 September 2011

Was in Penang for two nights for a short weekend break and decided to stay at the Bayview Hotel as we got a reasonably good deal over the internet.

The great thing about this hotel is the location. It is right near the old heritage part of Georgetown. Everything is within walking distance. E&O hotel is right next door, the party street of bars and clubs in Upper Penang Street is just behind the hotel, the Cheong Fatt Tze mansion across the road, the Esplanade and the old city all within walking distance. Cheap eats are also close by like Red Garden.

The hotel recently underwent a refurbishment but the interior decor style is still reminiscent of design from the early 80's. Ditto for the rooms, we got a deluxe twin with a sea-view, it was generally clean and comfortable. Well equipped with flat screen television with some cable television channels, refrigerator, kettle, safety deposit box, hair dryer, iron & ironing board, etc. Newspaper was provided every morning. Air cond was not freezing cold but adequate. The room was very spacious, almost like a studio apartment in size. No separate shower cubicle but had the shower in the long bath.

As we had a car, free parking was provided at the carpark structure behind the hotel which was connected at Level 2 or 5. However each time you needed to drive out, you would have to go to the reception counter to get your ticket endorsed. Not an issue.

Our package did not include breakfast but included free wi-fi in the room. No complaints on the wi-fi, download speed was good. Also no complaints on any of the staff, check-in was prompt and staff were professional and courteous.

There is an inhouse club in the basement, so if you stayed on the lower floors, noise could possibly be an issue, but as we stayed on a high floor, so we slept like babies.

Room Tip: High floor to avoid noise from the nightclubs and get a sea-view.
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  • Stayed: September 2011, travelled with family
    • Value
    • Location
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1  Thank Jadamros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 26 September 2011

Thank you for staying with us and for sharing your experience on Tripadvisor. We are delighted to hear that you had a wonderful stay at Bayview Hotel Georgetown Penang. We certainly look forward to your return visit and to be of service to you once again.

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Reviewed 15 September 2011

We'd recently stayed at the Bayview Georgetown for 2 nights. The staff was very friendly. Some of us went to Penang specifically for the "Campaign for A Cylcle Lane" ride and we had bicycles with us and had no problems bringing the bicycles to our rooms. Unfortunately we had to stay at the smoking floor as that was the only floor with 3 rooms next to each other. They did come and sprayed some air-freshener when we complained about the smell.

We had also requested that they serve breakfast early for the cyclists and they obliged. My sister-in-law left her mobile-phone charging in her room when we went out. My girls went swimming and left the laptop in the room as well when the cleaners came in to clean the rooms. Everything was left intact. The waiting staff, concierge and reception were all helpful. Everyone had a smile for us.

However, some free wi-fi at the lobby or restaurant would be very much appreciated. Also there is a noticeably lack of chairs at the lobby. Hope they are waiting for the new chairs to arrive since they had just refurbished the hotel. Also MUESLI is not spelled MUSELI.

All in all nice place to stay, considering the price.

  • Stayed: September 2011, travelled with family
    • Value
    • Location
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Thank Bojangly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 22 September 2011

Thank you for taking the time to post your comments on Trip Advisor and for choosing Bayview Hotel Georgetown, Penang. Your positive ratings of the hotel, our staff and services are most appreciated. It was a pleasure to have been of service to you and I look forward to welcoming you back to Bayview Hotel Georgetown, Penang in the not too distant future.

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Reviewed 9 September 2011

I styd here for 2 nghts wth my son & hsbnd. Chk-in was qck but during bkg we had mntnd for kng bed but were given 2 sngl beds stating tht Superior room does not hv any double beds. they were ready to join the beds but we opted out. Room size was very gud. I was impressed. The discomfort was in the blanket I used 1st night. I kept scratching all over my body & finally removed the blanket to sleep. Probably there were sum bugs in it I guess. Next mrng I askd room service to change it & there were no probls next time. There was leakage in the shower but didnt bthr much since we stay for 2 days only. swimmg pool was small. they hv jacuzzi also. Location is gud. wlkg distance to many areas. Lot of clubs around, people can enjoy nightlife. we never ate at this hotel as lot of rests & stalls avail outside. try Jaya restuarant closer to hotel for Roti canai & Thosai. They also serve many more variety of food too. also nearby many shops. must visit Sam's batik shop. Hotel Staff were all gud. My complain also during check-out. I called the reception to send some one to collect luggage from our room. No one appeared. I finally went down to rqst agn. I was surprised as no one was aware of it. But in all easy access to nearby areas & value for money paid.

  • Stayed: August 2011, travelled with family
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    • Sleep Quality
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Thank Varsha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 20 September 2011

Thank you for your feedback. We have taken note of your comments and based on your constructive remarks, appropriate action has been taken to address the areas mentioned. I know we can and will do better in the future. We thank you for your constructive feedback as this assists us in our endeavours towards achieving consistent, caring and excellent service standards. We look forward to welcoming you back to Bayview Hotel Georgetown on your next visit to Penang.

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Reviewed 1 September 2011

My family and I chose this hotel after reading some of the positive reviews from this site. However, we were disappointed that some things were not up to expectations. We had booked a deluxe room but found it to be rather small compared to some other hotels that we had stayed in. The pillow cases had a musty smell. Though we had three persons registered for the room, they only gave us towels for two persons. We had to request for an extra towel. After the room was tidied up the next day and new towels were given, we had to request for an additional towel because again, only two towels were provided. We had expected a little bit more initiative on the part of the hotel. It was also a shame to find that the mini bar was not stocked and was in a deplorable state. The airconditoner was also too noisy.

On the plus side, the hotel is located within walking distance of many heritage sites and food places. Our room rate was inclusive of breakfast and though the buffet choices were not extensive, it wad sufficient.

Given a choice, I will definitely book another place of stay if I should return to this part of Penang in the future. I have certainly stayed in many other 4 star hotels before but their level of service and comfort had bordered on being 5-star. Unfortunately, Bayview Georgetown is not one of them despite their recent refurbishment.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
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1  Thank Becky_KW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 6 September 2011

Thank you for sharing your experience on Trip Advisor. We have taken note of your comments and we regret on the poor experience. Based on your constructive remarks, appropriate action has been taken to address the areas mentioned. I know we can and will do better in the future. We thank you for your constructive feedback as this assists us in our endeavours towards achieving consistent, caring and excellent service standards. I hope you will give us another chance to redeem ourselves. As such, I look forward to welcoming you back to Bayview Hotel Georgetown Penang in the not too distant future.

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Reviewed 28 August 2011

Had a premier deluxe room. Complimentary buffet breakfast was provided each morning. The breakfasts were delicious! Staff was friendly & helpful. Hotel rm key needed to be inserted for electricity (to conserve energy) but room was large, 2 complimentary bottles of H20 were provided daily, & I loved the firm bed and fabulous view (14th floor.) Hotel has it's own revolving restaraunt, nightclub, and loinge in addition to pool, jacuuzi, and gym. The location is fantastic too. Close to additional dining, bars, & clubs.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank TeemareeDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this reviewResponded 6 September 2011

Thank you for your feedback on Tripadvisor. It was a pleasure to have been of service to you and we look forward to welcoming you back to Bayview Hotel Georgetown Penang.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayview Hotel Georgetown Penang

Address: 25A Farquhar Street, George Town, Penang Island 10200, Malaysia
Phone Number:
Region: Malaysia > Penang > Penang Island > George Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in George Town
#10 Luxury Hotel in George Town
Price Range: $62 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bayview Hotel Georgetown Penang 4*
Number of rooms: 340
Official Description (provided by the hotel):
In the heart of Penang Island’s vibrant capital, the Bayview Hotel Georgetown Penang combines contemporary style with an enviable central setting. You can relax in one of 340 tastefully appointed rooms and suites, and host distinguished events in sophisticated boardrooms and an elegant ballroom. The open-air Sky Bar is the perfect place to sip a cocktail as you take in panoramic rooftop views from one of the best nightspots in Penang. The hotel is ideally set for business or leisure. Our extensive meeting and events facilities are complemented by high-tech equipment and free WiFi throughout. The Lobby Lounge serves drinks and snacks by day, while in the evening it’s the place to enjoy live music over crafted cocktails or a chilled glass of wine. Airy Kopitiam serves local specialities. In the rooftop Three Sixty Revolving Restaurant , you can savour an international buffet every evening while enjoying views across Georgetown and the Straits of Malacca. ... more   less 
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Also Known As:
Bayview Hotel Georgetown Penang George Town

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