We stayed at this hotel for 5 nights xmas 2011. We paid for a Garden Villa but were given Beach Villa on arrival. The hotel must once have been nice but it is now dirty and badly maintained and is not worth the expensive price.
The landscaped gardens are well maintained and the chalets look nice.... from the outside only.The hotel appears to please the mainly Malay guests but it is does not meet western expectations of cleanliness. The rooms were dirty - filthy smeared windows - bathrooms smelt of dirty drains that came from the drain pipe nearby that had broken and water was flowing under the cabin. King size beds with sheets that do not fit- they had placed two single bed sheets overlapping on the bed. Air con worked but was so noisy we couldn't sleep so didn't use it. Pool area dirty and poorly maintained - did not use this at all. Breakfast was Fair to Poor not much choice - fried rice, fried noodles or rice porridge. You can hear the Karaoke from the restaurant late into the night.
The service was OK. We asked for help with a couple of small issues and they attended to them quite quickly - we did not however ask them to fix the whole category of problems with the room as this was simply not their priority.
Having said all this the beach is lovely - we were there for Xmas and the midweek after. We were the only people on the beach midweek as the weekend rush had gone - incredible to be alone on the whole very long beach on Dec 26, 27, 28 busy busy periods on other islands.
We spent most evenings eating in restaurants on Silver beach, close to Nipah beach.
For the price this hotel simply is not worth it. It has poor poor standard of cleanliness. Had we paid something more akin to a hostel price then maybe this would have been acceptable. DO NOT stay here if you want to 'treat yourself' - it does not warrant the expense. If however you have money to burn and don't care on what - just want to lie on the beach - will eat elsewhere - and can turn a blind eye to the filth then you will be alright.
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- Also Known As:
- Puteri Bayu Beach Hotel Pangkor