I was booked a triple room for my vacation at Nipah Bay Villa. According to the photo from website,it shows a acceptable room. But what i get in the end is a 2 + 1 room. which double bed in a room plus a single room , there is a connecting door between 2 rooms.
The single room do not have air-cond. That's why i ask to change a room.
i able get to change a family room after argue with the receptionist for a long time. Here is my nightmare started. The family room with poor-maintain wall paint. There is a lot of ants on the bedsheet and floor. The room was very smelly. I could not accept this type of room.
I ask for refund in the end, lucky the receptionist give me 100% refund for the room. The only thing is the receptionist show us a bad face when we ask for refund. It is too bad and destroyed my vocation mood.More
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