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“Not as nice as expected”

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Marina Island Pangkor Resort & Hotel
Ranked #2 of 19 Hotels in Lumut
Reviewed 29 September 2017

Lage abseits von Lumut, aber nahe der Fähre nach Pangkor - für Busreisende Taxi erforderlich (25 MYR), da keine Busverbindung von und nach Lumut, Shuttle-Service des Hotels nach Lumut nur um 14:00 Uhr bei vorzeitiger Anmeldung – sehr großer Wohnraum mit Küche (ohne jegliche Küchenausstattung), kleines Schlafzimmer – Zimmer mit kalter Atmosphäre, eigenartigem Geruch und müssten an vielen Punkten (z.B. Badezimmer) renoviert werden – gutes, abwechslunsgreiches Frühstücksbuffet – Essensmöglichkeit nur in einem kleinen Restaurant an der Jetty oder im Hotel-Restaurant – Internet intermittierend – freundliches Personal – keine nochmalige Buchung.
Situated several kilometres away from Lumut, but close to ferry to Pangkor Island – when travelling by bus a taxi is needed for transfer (25MYR) as there is no regular bus service to Lumut, shuttle-service of the hotel at 2 pm only – very big living room with kitchen (without any equipment), small bedroom – rooms not nicely decorated, with strange smell and need to be refurbished, e.g. bathroom - good breakfast buffet with variety – meals only available in a small restaurant at the jetty or at hotel – internet often very slow – friendly staff - wouldn’t book again.

  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank GerdF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 137 reviews

Reviewed 29 August 2017 via mobile

I just came back from a short weekend getaway with a group of friends. Stayed in the 3 rooms apartment, very spacious but lack of amenities. It's a very basic apartment, huge living room with sofa and a TV, balcony without drying racks( I was not able to dry the wet swim suits), very simple kitchen with a refrigerator and a heater. There was no remote control for air conditioners in our rooms so everyone has to share the only remote control in the living room. The floor was bit dusty, looked like it had not been thoroughly cleaned for some time. However, the breakfast was better than expected. Wide range of selections for the guests to choose. Great view from the room too.

Stayed: August 2017, travelled with friends
Thank GyojoN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

We stayed in the 3-bedroom apartment. The apartment was spacious and good for 6. The building needs maintenance and the cleanliness can be improved, the rate includes breakfast and free Wifi but the Wifi was inconsistent. I guess this is the best hotel in the area.

Room Tip: Spacious room and it is kid-friendly hotel
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  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank HotelGuestL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Arrived at the hotel, check in was fast. Front desk could be friendlier. No porter to help you with the bags too. Limited seats if you are waiting for your rooms to be ready but you can sightseeing at the pool or visit the poorly supply shop that only stocked cheap looking souvenirs with a bit high price.

There's only 2 elevators for the block. Luckily not many guest were there so waiting time at the elevators were bearable. Corridors were well lite. Rooms were big I think more than 5 queen size beds could be place in it. A lot of open, empty space in the room. There's a kitchen cabinet with water tap but i don't think much people used it. All rooms have a small balcony to dry your clothes, a big balcony overlooking either the man made beach/ pool or parking space and an extra room with a single bed.

We got the one with the beach/ pool, it's serene but the beach's water was turning green. The floating obstacle course on the water looked unused for some time now. Equipment inside the room was functioning well. Room was clean but could be better. Bathroom has a tub, shower but weirdly place I wished I had took some pictures of it.WiFi there is none existence so better have your own.

Breakfast had limited choices of porridge, rice, fruits and pastries. Tables looked limited too but not much people ate there. Pools can be packed at times but manageable. The hotel is kinda far from the small town & the shops that were nearby is deserted with one or two shops opened. A jetty was nearby if you need to go to Pangkor Island just 30 minutes boat ride away.

Room Tip: Most people will get the man made beach view but the parking space view can see the jetty
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  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank halimran7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

The rooms we had were lovely. It was spacious and more thAn enough for us family of 4 with a toddler a 12 year old. The breakfast spread was tasty and sufficient for us, suited to our kids tastebud and us adults too. The hotel staff are very friendly and helpful at all times. The small pool was kinda fun for our kids, and enough entertainment for them during the long weekend holidays. The only downside is the insufficient amount of soap provided in the bathroom. Other than that we are pretty happy. Even the tv channels suited everyone's wish. For mom, dad and kids...for meals, around the area if we drive out, we can find a lot of affordable eating places.

Stayed: May 2017, travelled with family
Thank rosbella330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 July 2017

We are delighted that your stay with us exceeded your expectations. Nonetheless, we are grateful for your honest review. We provide only the best and shall continue to upgrade and improve services to make all of our guest more comfortable and bring wonderful memories. Please do not hesitate to contact me for yours and your friends' future stay. Mobile no:+60165249800. Cheers! Anthony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marina Island Pangkor Resort & Hotel

Address: Km 1 Jalan Pasar | Teluk Muroh, Lumut 32200, Malaysia
Region: Malaysia > Perak > Manjung District > Lumut
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Lumut
#2 On the Beach Hotel in Lumut
Price Range: $50 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marina Island Pangkor Resort & Hotel 3*
Number of rooms: 313
Official Description (provided by the hotel):
Marina Island Pangkor Resort & Hotel is strategically located on a reclaimed island which opposite the tourist attraction in Perak, Pangkor island, and it is also situated next to the naval base in Teluk Muroh. Different from the other island, Marina Island is connected to the main land with a wide and scenery-able bridge, you may drive to our Resort by your own transport. Marina Island Pangkor Resort & Hotel is ideal for your leisure getaway or business trip. It is access-able to Pangkor island, Lumut town, the maritime and tourist town, seri manjung light industrial park, kampung acheh industrial park, Lumut port industrial park, and the assembly point for majority administrative of all government agencies. You may visit also Teluk batik, Teluk senangin, turtle hatchery centre, Lumut mangrove park, Tua Pek Kong temple and local seafood restaurants as your leisure activities. Marina island Pangkor resort & hotel consists of 02 block of service apartments known as D' Sea and D' Ocean. D' Sea block offers in total of 170 units of Superior apartments. D' Ocean block offers 212 of Deluxe apartments. For dining experiences, Marina island Pangkor resort & hotel has 2 restaurants which serve local and international cuisine. Lagoon Beach Bar and High Time Bistro are also available for you to enjoy the ambiance and surrounding during your hangout time. We also offer endless recreational activities be it outdoor or indoor to fill your time. Recreational activities include water sport activities, beside the swimming pool and the highlight of your stay will be swimming at our lagoon with a private beach, which you may also organize Beach Volleyball, Beach Soccer, tele match, Eco challenge, Treasure hunt or team building for a fun feel stay at Marina Island Pangkor Resort & Hotel. Marina Island Pangkor Resort & Hotel is an ideal place for your business needs, i.e. Residential Seminar, Meeting, Workshop, Family Day and Corporate Dinner. You may also organize your family day outing and we ensure for a memorable event for you or your organization. Our professional and friendly Team are here to welcome you with an open heart and assist in whichever way that we can. ... more   less 
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Also Known As:
Best Western Marina Island Hotel Lumut

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