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All reviews shopping mall ipoh parade infinity pool tiffin chinese restaurant nice hotel rooftop bar direct access studio room car park top floor hotel parking convenient location walking distance business hotel premier king lift lobby
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Reviewed 16 October 2018

It was my second stay i n the hotel but this time was with my family. The hotel is generally clean with nice interiors (lobby and hotel room only). Love it as much as the last visit. Nice furniture, room decor but the single bed is tiny. cannot fit me and my kid and he even fell of the bed twice during the night sleep.

Then again we had problems with car parking areas. besides the poor layout of ingress/egress, the ticketing would be the matter you need to look at. I had problems with the validated ticket twice and had to come down again and call the concierge guy to help. It was such a terrible thing to do, where the parking area was so noisy where you cannot even hear anything if you press the help button on the machine. I even told the concierge to make sure the card is properly validated and yet the same result that i got for the second time. Terrible.

We were told that there was no breakfast included in the fares. Asked the guy to check again and he said he checked and confirmed no breakfast included. We entered the room and checked it ourselves and we got it right. Again need to come down and then only he said "Ok, we confirmed, there will be breakfast included". The breakfast was good but the menu is the same as hotel elsewhere. But the complimentary drinks in the room are good.

Nice morning view from the rooftop, we were there after a heavy rain that night. Misty from the above overlooking Ipoh city was awesome to see.

The smartphone for the guests are generally not so helpful, nothing much we can do with it (in fact, if something happens to it, we are going to be responsible).

Room Tip: Do not take rooms with the single-bed. It's too tiny.
  • Stayed: October 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Shaiful_Noh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEILHotel, Public Relations Manager at WEIL Hotel, responded to this reviewResponded 5 weeks ago


Dear Shaiful_Noh,

Warm greetings from WEIL Hotel, Ipoh!

Thank you for choosing WEIL Hotel as your preferred hotel during your stay in Ipoh! We appreciate your feedback as it is only through caring guests such as yourself that we are able to continually monitor and improve the standards of services provided.

With this in mind we most certainly do look forward to welcoming you back to our Hotel as our valued guest in the future.


Best regards,
PR and Marcom Executive

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018 via mobile

Great location to everything. Tong Sui Kai and other eateries are a stone throw away. Breakfast was not bad, enjoyed the IPOH coffee.

Pool is totally not kid friendly. No shallow end not kids pool. Something to really look into for family travellers.

Rooms can be improved- and I’m sure if the management study hard, they would know where’s the gap.

Stayed: October 2018, travelled with family
Thank Piggiezmanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEILHotel, Public Relations Manager at WEIL Hotel, responded to this reviewResponded 15 October 2018

Dear Piggiezmanda,

Warm greetings from WEIL Hotel, Ipoh!

Thank you for staying with us during your recent visit to Ipoh!

Thank you for your kind compliments towards our hotel especially its strategic location. However, we sincerely apologize that you found your stay at WEIL Hotel less than pleasant. All the feedbacks will be taken with much seriousness by our associates. We have addressed the issue you have state, and spoken with our team to ensure that improvements are being made.

Thank you once again for taking your time to write us a feedback, it was definitely a pleasure to have been of service to you. We hope you had a great time in Ipoh and we look forward to welcoming you back whenever leisure or business brings you back to Ipoh again.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2018 via mobile

The hotel is right next to Ipoh parade shopping mall. So it's very convenient for people who don't like to go far for their shopping. It's only a 10 minute walk to Ipoh Convention Center so it's easy for conference attendees.
However it's a bit far to Ipoh's tourist attractions & Old Town where all the good food are. Rooms are clean. The infinity swimming pool is fantastic. You can look out over Ipoh Town from the rooftop.
As it is situated near Sam Tet school, traffic is horrendous especially when school closes. So beware of traffic jams when coming to the hotel.

Stayed: September 2018, travelled on business
Thank paeds88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEILHotel, Public Relations Manager at WEIL Hotel, responded to this reviewResponded 11 October 2018

De Paeds88,

Warm greetings from WEIL Hotel, Ipoh!

Thank you for staying with us during your recent visit to Ipoh!

We are glad to know that your recent stay with us is a pleasant one! Thank you for your kind words towards our hotel especially its strategy location. We appreciate your feedback as it is only through caring guests such as yourself that we are able to continually monitor and improve both the quality of our products and standards of services provided.

With this in mind we most certainly do look forward to welcoming you back to our Hotel as our valued guest in the future.

Warm regards,
Marcom and PR Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

good location to shopping mall and famous tourist attraction spots. the tourist spots nearby are the old folk street, night street, eater street, buying local biscuits, white coffee, souvenirs and etc.

Room Tip: budget price for good hotel
  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Willie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEILHotel, Public Relations Manager at WEIL Hotel, responded to this reviewResponded 3 October 2018

Dear Willie N,

Warm greetings from WEIL Hotel, Ipoh!

Thank you for staying with us during your recent visit to Ipoh!

We are overjoyed to hear that your recent stay with us is a pleasant one! Thank you for your kind words towards our hotel especially its strategic location.

Thank you once again and we hope to welcome you back on your next visit to Ipoh in the future whenever business or leisure brings you back again!

Warm regards,
Marcom and PR Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

We stayed here at the King Suite for a night. Check in was slow, check out was slow. (Guests have to stand and queue to wait for check in / out.) Apart from that, the room seems to be perfect. We loves the bed, WIFI is good, breakfast is delicious. All the best drop to average as soon as I saw 3 body hairs in the bathtub. I have to clean up the tub before using it... besides these 3 hairs that are not supposed to be there when I checking in, still we enjoyed the stay.

  • Stayed: September 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank wiyin73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WEILHotel, Public Relations Manager at WEIL Hotel, responded to this reviewResponded 3 October 2018

Dear wiyin73,

Warm greetings from WEIL Hotel, Ipoh!

Thank you for choosing WEIL Hotel as your preferred hotel during your stay in Ipoh!

We appreciate the feedback you have given us and we sincerely apologize that you found your stay at WEIL Hotel less than pleasant. All the feedbacks will be taken with much seriousness by our associates. We have addressed the issue you have stated, and spoken with our team to ensure that improvements are being made.

Thank you for taking your time to write us a feedback, it was definitely a pleasure to have been of service to you. We hope you had a great time in Ipoh and we look forward to welcoming you back whenever leisure or business brings you back to Ipoh again.

Best regards,
PR and Marcom Executive

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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