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“Clean and great service”
Review of Lost World Hotel

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Lost World Hotel
Ranked #20 of 63 Hotels in Ipoh
Reviewed 14 December 2016

We made this place our first port of call for this December road trip so that our youngest girl can celebrate her birthday there.
Before making the reservations, we had conducted our research and read many reviews about this hotel - some good, some bad. But we decided it was a better option since the Lost World of Tambun theme park was within a stone's throw away.

When we arrived, we were first given 2 connecting rooms which had a queen size bed each. We went back to the counter to ask for a change as the elder kids needed their own beds. The staff was understanding and made the change for us without any questions. We were given the rooms we needed and the rooms were absolutely clean.
My missus is one who will walk into a new room and clean up the place for the kids to ensure a clean place for them. But these two rooms, she needn't do any cleaning at all!

Breakfast was also a breeze here and best part was, we were also given complimentary tickets to the theme park for the two evenings that we were there!

The park had these hot pools with the natural spring waters which was perfect at night! And we had loads of fun soaking in the waters on both nights!

We also visited during the day where some attractions are only available during the day and the kids loved it. There is also a petting zoo which allowed kids to pet the animals. This is available both during the day and at night.

All in all, I would give this place 2 thumbs up as most of the things within the theme park is free and we were even given meal vouchers for the day entrance tickets which we bought online. (HINT)

Definitely a place which my youngest one will want to come back again... Yes, we kind of regretted making this the first port of call as she kept comparing all the later hotels/resorts to this one for the rest of our road trip!

  • Stayed: December 2016, travelled with family
    • Location
    • Rooms
    • Service
1  Thank sgbunnies2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this reviewResponded 24 December 2016

Dear Alan A

Warm Greeting from Us ! Thank you for the feedback! We are glad you had an enjoyable experience with us.

We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark

Sincerely,
Marketing Executive
Lost World of Tambun/ Lost World Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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50 - 54 of 381 reviews

Reviewed 11 December 2016 via mobile

Brought my kids to visit Lost World of Tambun during the school holidays. This is our first visit and we stayed at The Lost World hotel. The hotel is situated right across the team park within walking distance. We checked in to the Premier Suite room for 4 of us. The room is quite spacious but it comes with one king size bed only. There is a 2 seater sofa in the living room. Room condition is quite new and clean. The view from the room is facing the team park but we could not see anything in the part because our room is located in level 2. Breakfast is served offsite from the hotel building where one have to cross the road and walk to the main entrance of the team park.
I notice there is no covered walkway which will inconvenient guest especially when it rains. There is indoor parking but there are ample parking around the hotel building and it is FOC.
The room rate is a bit on the high side, if not for the discounted rate from my CC company, I would not have booked the room.

Stayed: December 2016, travelled with family
1  Thank sekon1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this reviewResponded 24 December 2016

Dear Sekon1408

Warm Greeting from Us ! Thank you for the feedback! We are glad you had an enjoyable experience with us.

We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark

Sincerely,
Marketing Executive
Lost World of Tambun/ Lost World Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2016 via mobile

The room are simple and well furnished. Staffs are friendly and helpful. Wheelchair has provided for my MIL who has difficulties in walking. The restaurant for breakfast is opposite of the road, beside the theme park. Although is a very simple restaurant and lack of varieties, the food tasted nice and staffs are fast to clear the plates before we place another plate with food. The only restaurant "Pappa Rich" is avaliable if we didn't get into the theme park. Free entrance to go to hot spring, properly because there is no swimming pool in the hotel. 10% off to purchase tickets for the theme park. I believe this hotel wants to keep it simple is to make it affordable for visitors to stay to go to the theme park.

Stayed: November 2016, travelled with family
Thank Cherrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this reviewResponded 24 December 2016

Dear Cherrie T

Warm Greeting from Us ! Thank you for the feedback! We are glad you had an enjoyable experience with us.

We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark

Sincerely,
Marketing Executive
Lost World of Tambun/ Lost World Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2016

I have purchased three hotel rooms from matta fair. In the voucher it said that we have 5 months validity to use this voucher with terms and condition. After checking with the hotel we understood that the voucher can only be used for 1 and half months and 3 and a half month (the rest of the dates) we need to pay surcharge as the same amount we paid for the room which is way more expensive and you can just purchase a 5 star hotel room in Ipoh. With the dates not mentioned and unclear in the voucher and also the money is not refundable without them mentioning anything while purchasing the ticket you are left with your money gone, and being scammed by them.

  • Stayed: November 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank MR_T608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2016 via mobile

Very welcoming staff. Check in was quick. Lift available. Room clean. Basic amenities available. Walking distance to theme park. Free entrance for hot spring at 6pm onwards. Food choice limited. Only inside themepark. Need to go out to nearby giant, mcdonald, starbuck. Breakfast was ok.

Stayed: November 2016, travelled with friends
1  Thank Amirudin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LostWorldOfTambun, Marketing Executive at Lost World Hotel, responded to this reviewResponded 24 December 2016

Dear Amirudin A

Warm Greeting from Us ! Thank you for the feedback! We are glad you had an enjoyable experience with us.

We look forward to seeing you again and welcoming back on your next visit in our Hotel & Themepark

Sincerely,
Marketing Executive
Lost World of Tambun/ Lost World Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lost World Hotel

Address: No 2 Persiaran Lagun Sunway 1, Ipoh 31150, Malaysia
Phone Number:
Region: Malaysia > Perak > Kinta District > Ipoh
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 63 Hotels in Ipoh
Price Range: $76 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lost World Hotel 3.5*
Number of rooms: 174
Official Description (provided by the hotel):
Nestled amongst the lush hills of Tambun, Sunway International Hotels and Resorts once again have again proven itself by introducing the latest addition to the Sunway family; the Lost World Hotel opened its doors to the public ON 28th April 2011. Consisting of 174 hotel rooms with a choice of king or twin beds.Set to rival the more established hotels in Perak, Lost World Hotel is a component of the renowned Lost World of Tambun Theme Park located just stone’s throw away. Guests of the Hotel will have a selection of rooms ranging from the Classical (72 units), Exotic (71 units) to the Deluxe Suites (8 units) and Premier Suites (3 units) as well as 56 sets of connecting rooms in addition to the Executive Suites (17 units) and Super Super Suites (3units). All rooms are inclusive of complimentary Wi-Fi service. Surrounded by an abundance of nature and the crisp fresh air of Tambun, guests will awake to a spectacular view of the 400 million year-old limestone hills enveloped by morning mist. Guests choosing to stay in the Exotic rooms will be able to enjoy the view of our award-winning residence area of Sunway City Ipoh. Enjoy the vibrant and dynamic energy from the theme park when you choose to stay in the Classical rooms. All room rates are inclusive of two local breakfast and two complimentary tickets to the one of its kind Lost World Hot Springs & Spa by Night.Business entities that are interested to conduct their team-building or brainstorming sessions as well as meetings can do so at any one of the Hotel’s seven (7) rooms with a capacity ranging from 10 person to 200 persons.The ultimate draw to stay at the Lost World Hotel is its access to the spectacular Lost World Hot Springs & Spa which is truly a sight to behold as guests get to unwind and soak in the natural therapeutic hot springs while star-gazing. The Lost World Hotel will also set a milestone as the first hotel in Ipoh to be smoke-free. Catering for the entire family in mind as well as the corporate world, Lost World Hotel will definitely pave its way as a premier destination of choice, elevating it to a whole new meaning of entertainment and leisure by providing a safe, friendly and secure environment for all guests; and not forgetting the ultimate experience at the Lost World Hot Springs & Spa ... more   less 
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