We were there for only one night. We booked studio suite, which was surprisingly big for 2 people. They should market it as 1 bedroom apartment instead of studio suite. Nothing much to complaint about other than cleanliness of the entire resort. For a start, they missed couple of spots at the living room. Since the resort is meant for families, the pathway between the pool and lift were mostly wet. We were a bit late for breakfast, hence we were surrounded by leftovers on most tables. Hotel staffs were everywhere, however most of them were just there chit-chatting with each other.
Basically, to be honest the resort itself was nicely maintained and functioning well; most of the furniture were quite new, wifi connection was fast, they even provided complete toiletries set.
What a waste as the place could provide more customer experience compared to a bad customer service. We urged the hotel management to step up their game.More
- Free Wifi
- Free Parking