I recently had the privilege of staying at The St. Regis Langkawi from December 26 to December 30, 2024. This was an experience that truly surpassed all expectations, and I can confidently say it is one of the most exceptional hotel stays I’ve ever had.
Arrival & First Impressions;
From the moment I arrived, I was greeted by no less than five staff members who warmly welcomed me and seamlessly walked me through my arrangements and itinerary. The atmosphere was immediately calming, highlighted by the most incredible scent throughout the hotel—a scent I can only describe as tranquil and grounding, setting the tone for my stay. Upon check-in, I was treated to a complimentary five-minute relaxation massage, which instantly melted away the stress from two weeks of traveling through Asia.
Having stayed at numerous St. Regis properties—including the iconic St. Regis Aspen known for its unparalleled luxury and service—I must admit, the team at The St. Regis Langkawi has outdone them all. The heartfelt warmth, attention to detail, and genuine hospitality displayed by the staff here are unmatched.
The Facilities & Experiences:
The property itself is a masterpiece. From the perfectly manicured grounds to the stunning views of the Andaman Sea, everything was designed to provide peace and luxury. Highlights of my stay included the incredible evening champagne ritual complete with a tribal Linway dance and fireworks—an extravagant and cultural experience that left me in awe.
The spa, in particular, deserves a special mention. The massages were world-class, prompting me to book a three-hour session that included a facial. It was, without a doubt, one of the best spa experiences I’ve ever had. My only suggestion for improvement would be the addition of a steam room, a wood sauna, and possibly a red-light therapy room to further elevate the wellness offerings. These additions could especially appeal to Western guests, creating an even more compelling reason to choose this property.
Personalized Service:
The 24-hour butler service was another standout. Accessible via WhatsApp, their responsiveness was impeccable. Whether I needed my clothes ironed, coffee delivered, or even a side of caviar to accompany my breakfast eggs, every request was met with promptness and enthusiasm. This seamless, almost telepathic level of service made my stay all the more special.
The team at The St. Regis Langkawi truly went above and beyond to make my stay unforgettable. I want to give special thanks to the following staff members:
• Lohris (Manager): For ensuring that every detail of my stay was executed flawlessly. His French background adds a global sophisticated perspective.
• Kuvan (Manager): For always being available with solutions and a smile.
-Nashe and Fahmy (Butlers): For providing exceptional service with kindness and efficiency. The service standards are a kin to the Silver Seas cruise line brand. Genuine, attentive, and handwritten daily evening,notes brought much comfort (and for lack of a better word) “love” to the overall stay.
-Akar (Spa): For the extraordinary spa treatments that left me completely rejuvenated. I swear they put magic potions in their products and his strong hands and mastery of Swedish Thai and Malaysian twist truly was a gift.
- Sallahudin (Main Dining Room Server): For consistently going the extra mile to ensure my comfort. The food recommendations were perfection!
Activities & Highlights:
During my stay, I participated in two unforgettable activities:
-Jet Ski Tour (December 28): A four-hour adventure starting from Pantai Cenang, where I explored the stunning coastline and remote islands.
-Mangrove Tour (December 29): A serene two-hour journey through the Tanjung Rhu area, filled with breathtaking scenery and fascinating wildlife.
Final Thoughts:
The St. Regis Langkawi is more than just a hotel; it’s a sanctuary where luxury meets heartfelt hospitality. The team here has perfected the art of making guests feel special, and they’ve set a new benchmark for service excellence.
For anyone traveling to Southeast Asia part of the world, I cannot recommend carving out time to experience this incredible property enough! It’s the perfect way to relax after exploring more remote destinations, such as Myanmar. Thank you to Everyone who made my stay so remarkable—I can’t wait to return. :-)
-Anthony, from Santa Barbara, California