We stayed at Mutiara Johor Bahru over the weekend in March 2012. Located next to Holiday Plaza and about 10 mins walk to KSL City, the hotel commanded a nice location at the heart of Johor Bahru. Check-in took a while as the trainee was trying his best to familiarize with the front office duties. We didn’t mind at all given that he was courteous and always trying his best to meet our needs.
We were given a quiet superior room at the Pelangi Wing which faced the railway track and swimming pool at the back. The clean room was spacious. It came with a king sized bed and 4 comfortable pillows. The satellite TV worked even though the selections were somewhat limited. We used the in-room safe provided to store our valuables. There were no complimentary bottled waters in our room unfortunately and other frills like bedroom slippers or bath robes.
Our bathroom seemed dated. Some renovations would have been nice even though the bathtub was spotless and water pressure acceptable. The bathroom was generally well-maintained. I used the clean swimming pool at level 3 of the hotel and it worked well for me.
The buffet breakfast in the morning was sumptuous and it helped that the staffs at the restaurant were very welcoming. Generally, we were very pleased with the service staffs we encountered as most of them including the housekeeping team greeted us with a friendly smile whenever we bumped into them along the corridors.
Generally, we enjoyed our weekend stay at Mutiara. It would be perfect if some renovations were done to the bathrooms. However, for the prices we paid, we shouldn’t have too much complains. Mutiara certainly exceeded our initial expectations. Thank you for the nice stay.
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- Also Known As:
- Mutiara Hotel Johor Bahru
- Mutiara Johor Bahru