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Reviews (768)
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Reviewed 4 weeks ago via mobile

We stay this hotel 1 night and their service is great.
I would like to extend my gratitude to this particukar staff by the name Katherine.
The staff at the hotel were friendly and helpful.
Woujd definitely stay here again.

Stayed: June 2018, travelled as a couple
Thank nawihussien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 weeks ago

Dear nawihussien,

Thank you for your positive feedback! I am extremely pleased that you have had an enjoyable stay.

Delighted by your feedback reference our Front Office Team Member, Catherine.

I look forward to welcoming you back to the Amari Johor Bahru in the near future.

Regards,
Dean Rossilli
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Hotel rooms bigger than I thought.
Very clean and very comfortable bed.
Well deserved 5 star for the room.

Breakfast was v crowded and variety is soso.

The only hiccup was that I requested for inter connecting rooms through a travel agent and I didnt get that when I check in. That was some sort of disappointment

  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank hei_po_po
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 weeks ago

Dear hei_po_po,

Thank you for taking the time to share your experience.

We regret that your requirement was not met. Overall we are glad that you enjoyed your stay.

We hope to have the opportunity to welcome you back.

Regards,
Dean Rossili
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The hotel is conveniently located near to Jb sentral . If you are coming from jb sentral , walk toward city square link bridge and go into Komtar JBCC ,walk out ground level exit ,you can see the opposite is Amari Hotel. Hotel lobby at level 6 and there’s a 7-Eleven on level 2. Hotel also relatively new, overall a pleasant stay !

Stayed: June 2018, travelled with family
1  Thank janeteopm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 weeks ago

Dear Janeteopm,

Thank you for taking the time to share your experience.

We are glad you enjoyed your stay.

We hope to welcome you back on your next visit.

Sincerely,

Dean Rossilli,
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Location is situated ideally from City Square Mall, although it will take a challenge to find the lobby. Hotel room was clean except for a stain on the window. Shower was really hot and hard to adjust.

Overall, half the price of a comparable hotel in Singapore.

Room Tip: Ask for high floors, City View is very underwhelming. Go for superior instead of deluxe
  • Stayed: December 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Ng J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 weeks ago

Dear Ng J,

Thank you for sharing your constructive feedback.

We appreciate your sharing regarding the service experiences you had and will be addressing this with the respective leaders in the areas you mentioned.

Please be assured that our guests' feedback is taken on board and duly addressed in order to improve our standards.

Regards,
Dean Rossilli
Area General Manager

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A TripAdvisor Member
21
Reviewed 4 weeks ago via mobile

Hotel is easily located with walking distance to shopping areas and night market. 5 minute walk to Komtar JB and City Square where angry bird theme park located. 10 minute to CIQ and railway station.

Room was clean and well maintained (hotel just open year ago) From reception to house keeping was friendly and well informed.

Stayed: June 2018, travelled with family
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dean R, General Manager at Amari Johor Bahru, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for the positive review!

We are certainly pleased to hear that your overall stay experience has been a pleasant one and that the team had extended their utmost care.

We appreciate your feedback and look forward to welcoming you back again.

Regards,
Dean Rossilli
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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