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All reviews sea view old port rooms are spacious excellent location beautiful hotel the hotel's restaurant romantic place room balcony lovely weekend ancient city service was great the breakfast area internet connection boutique hotel no doubt sea front every morning
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Reviewed 20 July 2017

This hotel is superbly located overlooking the beach and close to the port, places of great historical interest, restaurants etc. The staff is friendly, helpful and professional. However, not everything is within their control especially when the electricity frequently cuts out, wi-fi doesn't work or the air conditioning unit fails to function. We experienced these issues multiple times during our four day stay. In fact, the air conditioning unit in our room was unable to be repaired and we had to be allocated a new room. Mona, the manager on duty was incredibly apologetic and swiftly moved us to an upgraded room with a fruit platter and wine on arrival. Rooms are traditional & pleasant but could do with a little more attention to detail. Breakfast at the hotel was good, coffee quality excellent, also available; fresh fruit, juices, cereals, cold buffet and hot dishes to order. The outstanding feature of this hotel is it's location & staff with special thanks to John, Mona & the porter.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Brendan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

My wife and i came back after 1 year to "Byblos Sur Mer" to celebrate our 1st wedding anniversary and since we spent some time during our honeymoon last year in the hotel and the experience was "Ok" we decided to go back this year as its location is very suitable and the hotel does have an amazing and romantic view specially during the sunset (pic attached).
So we decided to upgrade from last year's port suite to an executive suite and we stayed there 4 days and 3 nights from 1st until the 4th of July 2017. My overall rating is 2 stars only because i will give props to the kitchen staff during breakfast as they were very polite and helpful and the second star for the view from the room, other than that the experience wasn't pleasant as when you pay for an executive suite you expect certain high level, what i mean is that for example the shower-head keeps falling apart when used, most of the drawer knobs are very loose, the WC door lock doesn't work, no toilet cleaner available, no room service showed up the 2nd day until i called them around 2PM and asked them to send someone to clean the room. The internet speed is horrible as you will be lucky to have more than 0.4mbs down and 0.3mbs up,the AC keeps shutting down and even when kept on 18 degrees and on the highest fan speed we kept sweating most of the day, you don't know what is complementary with the room and what is not i.e i had to pay when checking out the crackers and the tea+Nescafe i used but not the wine,fruits and water and when i asked why you didn't notify us that those were not complementary with the room and why you replenished the crackers when not asked since they place outside the minibar the reply was we will tell your comments to management.

For the amount i payed and the experience i had i will only give 2 stars only and i'm not sure i will be going back next year nor in the near future.

It was a let down!! :(

Room Tip: Get a double room on the sea view,not worth the $ of upgrading to a suit.The best things are it's sea view and the staff during breakfast
  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sergeelmir1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2017

Rooms, location, amenities and the breakfast of the hotel were all top notch – but what I'd like to point out here was the very attentive staff. They were all helpful, quick and professional and made our stay there wonderful.

  • Stayed: June 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank fai_1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2017 via mobile

Yea the hotel have great location interior and outsid but
3 star service with very bad breakfast and week internet
The personal who working in reception not professional like hotel 3 star not 5 star
You have very nice rooms but the suite room not exist in this hotel becareful and for sure that hotel have too expensive prices for anything.but i still say great location and you can spend nice time

Stayed: June 2017, travelled with friends
Thank Bassel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2017

The Hotel was extremely well kept and the staff was very professional and always willing to help. One recommendation is to ask for a room not so close to to the the dining area, as the morning foot traffic can be heavy for breakfast, we stayed in room 106 and that was 2 rooms away on same floor. As far as the breakfast goes it was simple clean and enjoyable.

Stayed: June 2017
Thank RogerKUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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