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Reviewed 16 November 2015

A short bus ride from Sendai Station (by another hotel's bus) brings you to the Saryo Soen. First impression of the grounds is amazing, welcoming staff are gracious and professional. First impression of the facility was good, large, airy and clean. The hallway carpets, however, were stained or sun-faded and took away from the overall sense of a first rate ryokan. Our room was clean with tea maker, mini-fridge and interesting wood Japanese soaking tub--and of course the tatami mats.

Our delicious food was served in our room and our assigned server was professional and very sweet. She spoke next to no English (and we speak little Japanese), but she would bring little notes to ask us questions and clearly went out of her way for us and did an excellent job!

The onsen facility is outstanding! The outside hot spring is the best, clean comfortable and lined with lovely trees, rocks and shrubs.

A Japanese friend booked out 3-night stay for us as their website was in Japanese. This ryokan is not inexpensive, but if you want to experience a traditional ryokan, go for it! Walking around the area was easy and interesting with a very helpful tourist information center a 10-minute walk away staffed by English-speakers.

  • Stayed: October 2015, travelled as a couple
    • Sleep Quality
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1  Thank Montana1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2015

Gorgeous onsen--both in atmosphere, staff, and food. The bath and rotenburo were exceptionally lush, natural, and of course, spotless. Had meals in our room (standard in high-end ryokan) and it did not disappoint. The grounds were absolutely amazing but it was just a shame that you could only really experience them from your room (access outside the room but wandering was discouraged to ensure privacy of other guests). And of course the staff were incredible. Highly recommend (and, contrary to another reviewer, there IS free Wifi but it is just in the lobby where I think it should only be since it is a crime to get caught up in such modern conveniences when there is so much to take in)!

Room Tip: Go for the ground floor rooms to get a full appreciation of the grounds.
  • Stayed: August 2015, travelled with family
    • Location
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Thank NottyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2013

Food was immaculate and the service was outstanding. There is no wifi for customers. It is very quiet and comfortable. The private rooms had a private onsen. Excellent stay! The dinner is in your room and served with immaculate care.

  • Stayed: August 2013, travelled with family
    • Value
    • Location
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2  Thank TorontoFanula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018
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  • Stayed: May 2018, travelled on business
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2018 via mobile
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Stayed: April 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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