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Reviews (438)
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All reviewsbreakfast setnice breakfastmonorail stationsmall bathroomsolo travellerchoose this hotelwestern styleroom conditionhot waterclean roomsfew minutes walkkokusai streetgreat place to stayenjoyed my staynice stayvery nice hotelnaha airport
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Reviewed 26 March 2018

I enjoyed being at estinate! Rooms were clean, staff very friendly, breakfast nice. Location perfect! Little outside Naha town but walking distance. Close to tomari port and bus stops, close to monorail.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank mwerni808708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 27 March 2018

Dear mwerni808708,
Thank you very much for staying with us and writing a review.
Your rating and comments are highly appreciated.
More than all, it is our happiness to hear that you enjoyed your stay at ESTINATE HOTEL.
Just as you mentioned the location of this hotel, there are many restaurants and shops around here.
The public transportation is close such as bus, monorail, and ferry as well.
From the port near here, we are able to depart our journey to the marvellous islands called Kerama.
We are always happy to support your trip and make it more smooth and memorable.
We are moving forward to provide more comfortable and enjoyable stay as best as we can so that you might be more ready for exploring Okinawa fully.
It would be honorable if we are able to welcome you again.
Have a lovely day.
Best regards,
ESTINATE HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2018

We stayed at Estinate Hotel for the duration of our time in Okinawa. From the moment we arrived, the hotel staff were welcoming and helpful. Our room was tidy, and the linens were clean. The hotel is very close to a convenience store and little restaurants are walking-distance away. Public transport is easily accessible from the hotel, too. Overall, a pleasant stay at this hotel.

Stayed: February 2018, travelled with friends
Review collected in partnership with this hotel
Thank charmaine452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 26 March 2018

Dear Charmaine452,
Thank you very much for staying with us and writing a review.
Your rating and comments are highly appreciated.
More than all, it is our happiness to hear that you enjoyed your stay at ESTINATE HOTEL.
Your warm compliments give us the power to move forward to provide more comfortable and memorable stay as best as we can so that you might enjoy more fully.
We are all looking forward to welcoming you again in the future.
Have a lovely day.
Best regards,
ESTINATE HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

This hotel is really great. The rooms are clean and cozy. The breakfast is tasty and generous.

However, what I think gives Estinate Hotel its differentiation is the staff. Incredibly helpful, resourceful and friendly.

It was my girlfriend's birthday during our stay. Not only did they give us two complimentary drinks, but also helped me arrange for the delivery of flowers and a cake to the hotel.

Stayed: March 2018, travelled as a couple
Thank Sebastian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 13 March 2018

Dear Sebastian N,

Thank you very much for staying with us and writing a warm review.
Your rating and comments are highly appreciated.
More than all, it is our happiness to hear that you enjoyed your stay here in Naha city.

And your comments give us the courage to move forward to provide more comfortable and memorable stay as best as we can.

We hope you are having a good time where you are.
It would be honorable if we are able to welcome you again in the future.
Have a lovely day.

Best regards,
ESTINATE HOTEL

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Reviewed 26 February 2018

This is my 2nd time for me for Estinate hotel. The hotel is not too far from monorail. Staff is really nice with good English communication and room is ok for this price. The best thing for this hotel is breakfast and good smell soap.

Stayed: February 2018, travelled with family
Review collected in partnership with this hotel
Thank sethtanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 27 February 2018

Dear Sethtanan,
Thank you very much for staying with us and writing a review.
Your rating and comments are highly appreciated.
More than all, we are very happy to hear that you enjoyed your stay here at ESTINATE HOTEL.
Just as you mention the soap of this hotel, we use 'PROVINSCIA' ones which were carefully chosen by the staffs for the more comfortable stay.
That's why your comments got us more motivated to move forward to provide more comfortable and memorable stay.
It would be honorable if we are able to welcome you again in the future.
Have a lovely day.
Best regards,
ESTINATE HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2018 via mobile

The reception area is quite modern style and have good atmoshere. However, finding mold on the plastic shower curtain, hairs on the floor and on the toilet seat made me feel uncomfortable. Bath tub is very small. Standing in the bathtub is hard, sitting is hardly possible. Flush handle seems to be easily broken. I think they can do much better. About parking, you need to pull over in front of the hotel and check-in in order to get the parking ticket. Parking area is around 140 m from the hotel and costs 800 yen per night. There're 6 options of breakfast set to choose. Its taste is quite good. By the way, i would not reserve this hotel next time if there is other hotels available.

Stayed: February 2018, travelled as a couple
Thank ShawtyKakii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ESTINATE, reception at Estinate Hotel, responded to this reviewResponded 21 February 2018

Dear Shawty Kakii,
Thank you very much for staying with us and writing a review. Your ratings and comments are highly appreciated. We apologize for that discomfort during your stay as well.
We must take this matter seriously and make an effort to provide more comfortable and memorable stay as best as we can.
It would be honorable if we are able to improve our service and welcome you again in the future.
Have a lovely day.
Best regards,
ESTINATE HOTEL

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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