Everything was impeccable from the moment I booked it -- the staff member I was corresponding with, Miwa, was patient and eager to answer all my queries not just about the onsen but about touring around Hakone, too. This warm and inviting hospitality extended into my actual stay, where the service was the best I've had, the 10-course kaiseki dinner and breakfast spread were insanely delicious and creatively presented, and the Hoshi-style room (and its view) were simply stunning. Left Hakone-Ginyu feeling like I'd just been in a dream, only it was better than anything I could've imagined on my own. Can't recommend enough.
- Free Wifi
- Free Parking