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Reviews (485)
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Reviewed 2 May 2017 via mobile

I'm a little late in writing this review but if Hakone Ginyu has maintained its standards from a few months back, I cannot recommend it highly enough. The moment we set foot in the lobby, we entered a serene, calm oasis after a tiring day of exploring Hakone. The lobby and common areas had some interesting Balinese themes but we thought the property overall was stunning, the views out into the trees are incredible and this continues when you get to the room. We had a western style room with that same amazing view (even better when viewed from the private onsen) and it was amazing. Separate dining area, bedroom, nice seating area by the window, lovely bathroom with the shower room leading out to the onsen. The kaiseki was out of this world, and to top it all off, the staff brought us to a terrace upstairs to eat dessert, where they had set out hundreds of little candles in celebration of our honeymoon - we didn't even tell them, one of the reception staff guessed and asked us! We were so touched by the effort that went into such a thoughtful gesture. For us this was a splurge for sure, but the experience was truly unforgettable.

Stayed: May 2017, travelled as a couple
1  Thank RanjiJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2017

This ryokan is top notch. We had spacious accommodation and excellent service. The chef accommodated my wife's diet restrictions and the staff were most careful to ensure that the meal she was served worked for her diet and tastes. Great views over the gorge. The lounge and bar area are beautiful. If you want to test the ryokan experience at a top level this does it.

Room Tip: Ask for extra towels
  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank steing1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

Wow, from the moment you enter you are blown away by the amazing view and the friendly staff. The hotel has a public hot pool and a beautiful traditional vibe. Our room was stunning and large. We had a private onsen looking over the mountains, and a dining room for our breakfast and dinner. The food was amazing. I recommend getting the Japanese breakfast and sake tasting plate. My only disappointment is I only booked for 1 night. Was left wanting more.

Stayed: April 2017, travelled as a couple
1  Thank Joel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2017

We were mesmerized by the spectacular view on the lush mountains and its natural surrounding.
We stayed in the Tsuki Room with private outdoor hot spring bath.
The kaiseki (multi-course Japanese meal) dinner & breakfast was of good quality, scrumptious and nicely plated and served in the comfort of our room.
We had a memorable stay and would recommend this great luxury Ryokan especially for Couples who are looking for a relaxing, serene and private time!
Staff were friendly and they are able to communicate in English.
Location: Stone's Throw away from Miyanoshita Station.

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank DaxLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2017

Although it was a pity that we can"t see cherry blossom in Hakone, a warm and comforting ryokan make it all! We choosed a traditional Japanese room Tsuki in our stay, kids were so excited that they could enjoy the view and hot spring in our own room! No to mentioned the delicate and delicious dinner and breakfast which both served in the room! The stuff here were helpful and provided lots of information in the requiring mail! A totally relaxing place that can"t be missed!

  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank riceballandali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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