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“Once in a lifetime ryokan experience”
Review of Hakone Ginyu

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Hakone Ginyu
Certificate of Excellence
Reviewed 23 August 2016

Hakone Ginyu is a definite splurge, but well worth it. we stayed there for three nights in August. This ryokan is located in a charming little village near Hakone. We had two different rooms - the place is very popular - and each was simply amazing. The first room was a two story, maisonette, with a terrace, onsen and spectacular view of the mountains. The second was on the ground floor, with a beautiful outdoor garden area and large outdoor and indoor onsens. Meals are served in your room, and they were wonderful - amazing multi-course Japanese kaiseki feasts. The service couldn't be better. And, there is a staff member from Sri Lanka who speaks perfect English. We have stayed in a number of ryokan over the years, but I doubt any will surpass Hakone Ginyu.

Room Tip: All of the rooms face the mountains, so I do not think you can go wrong.
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  • Stayed: August 2016, travelled as a couple
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    • Service
1  Thank robert240
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 August 2016

Our plan to return to this fabulous ryokan. Since then we have traveled to Japan and still remember this wonderful place. The staff was gracious, the rooms clean, the food presentation and taste was above excellent. Our plan is to return there this December for another great vacation!

Room Tip: Room with a private onsen!
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  • Stayed: October 2015, travelled with family
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1  Thank max012015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2016

We cannot say enough amazing things about Hakone Ginyu. We had THE most amazing, unforgettable experience here. From the views to the food to the spa to the service - everything was TOP NOTCH!

The ryokan is absolutely beautiful, and the views are SPECTACULAR. The views all around the property are breathtaking, and it was so nice having a private onsen attached to our room. You feel like you are on a mountain in a rainforest, and the ambience is so relaxing and romantic. The public onsen for hotel guests was also stunning and an amazing experience.

Dinner is served in your hotel room, and the food is delicious. Everyone who works at the hotel is so friendly and cant do enough to make your stay comfortable and enjoyable.

This is one of the best hotel experiences we have ever had - worth every penny!!

We can't wait to go back!

  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Caren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2016 via mobile

Stayed here for two nights with my sister and teenage daughter. The teenager was a little phased but the open shower and Onsen, but us adults loved it. They catered for a vegetarian and coeliac! The food was fabulous and fresh. Lisa our hostess was very attentive and helpful. And given how badly it rained they didn't bat an eye at our sodden shoes!

Stayed: July 2016, travelled with family
Thank Margaret C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2016 via mobile

Spent one night here with my wife on our hectic Japan 10 day family vacation. Left the kids with family in Tokyo and took the bullet train. Being our first Ryokan experience we have nothing to compare against but we have been to luxurious Four Season resorts all over the world and this place ranks up there in top 3 best places we have stayed. I did quite a bit of research prior to the trip to find the perfect Ryokan for the experience. 1. not too far from Tokyo so you can do on a day trip. 2. Close to Mt Fuji, for sightings, which we missed due to weather (Summer is not the best season for that). 3. Traditional Japanese rooms with private outdoor Onsen (hot spring bathing). 4. Not too big, crowded to have a sense of privacy. 5. Good food. Hakone Ginyu was the best choice, and it didn't disappoint. My wife loved it like crazy and I was pleasantly surprised as well for the qualit of the facilities. There is a lot attention to detail here. If you decide to come here go fully Japanese and try the traditional rooms for the Zen-like minimalistic experience. Eat and sleep on the floor.... Also get the room with private outdoor baths, but still try the Public Baths on the 5th floor for the experience. They are segregated clothing free baths with beautiful views. They swap gender rooms at 10pm so you can try both rooms. Maximize your stay here but also go out and explore the area if you have time. Visit the Hakone Open Air Museum for a treat of great art. Take the cable car to the top, then the ropeway to the lake, the boat across the lake and bus back up. The complete loop may take you 3 hrs but is worth it. Now fully charged again we ar on our way to rendezvous with rest of family and off to Kyoto and Hiroshima to finish our tour.

Stayed: July 2016, travelled as a couple
6  Thank agustin_farias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hakone Ginyu

Address: 100-1 Miyanoshita, Hakone-machi, Ashigarashimo-gun 250-0404, Kanagawa Prefecture
Phone Number:
Region: Japan > Kanto > Kanagawa Prefecture > Ashigarashimo-gun > Hakone-machi > Hakoneyumoto Onsen , Kowakidani Onsen , Miyanoshita Onsen
Bar / Lounge Free Parking Spa Wheelchair access
Hotel Style:
#13 Spa Hotel in Hakone-machi
#13 Luxury Hotel in Hakone-machi
#18 Top resorts Hotel in Hakone-machi
Price Range: $688 - $1,212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakone Ginyu 4*
Number of rooms: 20
Official Description (provided by the hotel):
Tucked away in the lush mountains of Hakone, lies the spa resort of Hakone Ginyu. 'Ginyu' means a person seeking inspiration for a poem by traveling around.Spectacular views of the Haya-Kawa River as well as the Hakone Mountains set the perfect backdrop for poetic inspiration. The entrance and lobby are located on the top of the building. The essence of Japanese style emanates through the corridors and continues throughout the entire resort. The infinite beauty of the natural surroundings will enable you to forget the stress of everyday life.You will be transported to a different world once you arrive at Hakone-Ginyu. ... more   less 
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Also Known As:
Hakone Ginyu Hotel Hakone-Machi

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