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Jin
Singapore, Singapore

Authentic Japanese Ryokan experience

5.0 of 5 bubblesReviewed 8 Nov 2019
Excellent stay in the hotel on dates of 3rd to 5th Oct 2019. We were 2 young couples that was on holiday and the staff never treated us any less than any of the local customers which was a very pleasant experience. Food was delicious as well and the rooms were big. Hotel staff were extremely helpful in arrangements for transport and were e kind to answer any queries we had. Special mention to the Taiwanese lady who was serving us our meals, didn't managed to get her name but she realised we were speaking in mandarin and kindly explained the dishes to us in our comfortable language.
Date of stay: October 2019
Trip type: Travelled as a couple
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8 - 13 of 223 reviews
Reviewed 5 July 2019 via mobile

Best relaxing authentic Japanese style hotel. Amazing bath with an outdoor hot spring. He will enjoy being greeted at the front door with your room key. When we went to the dining hall for dinner our bags were put out it just felt like home and it was so comfortable and relaxing

Date of stay: July 2019
Trip type: Travelled with friends
Thank NikkiFL-PA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 April 2019

We had a lovely room overlooking the golf course. It was still the dregs of winter, so the grass was brown, but the juxtaposition of the green trees, blue sky and brown grass was actually lovely! Our room was a traditional Japanese room with tatami mats and two tables. One without a western style 'well' for feet and another flat style. The bathroom was spacious with separate areas for the sinks, showe/rbath and the toilet.

The room had the traditional ukatas provided which we could wear anywhere within the hotel - even to dinner and breakfast!! Which we did, but it felt weird, I have to tell you!

The onsen baths were lovely. The traditional cleaning and scrubbing areas with their tiny seats; the indoor hot bath and even an external hot bath, too, overlooking the golf course, but private. This is a review of the women's baths, but I understand the men's is similar!

For dinner we had the multi-course Kaiseki extravaganza. It is said that there are 15 courses... but in this case, there were many more! Many of the dishes we ate we had no idea what they were... but nothing was awful, and everyone lived, so it was all good! This hotel did an amazing job of catering to two of our party that don't eat meat or fish. Great courtesy to these non-foodies, as well!

When we returned to our rooms, the futon,a padded mattress, called a shikibuton, a quilt, called a kakebuton, and a pillow filled with beans, called a makura were all set out for us. For our Western bodies, this was still very hard to sleep on! We are just not as flexible as the Japanese!

Breakfast the following morning was just as amazing as the dinner the evening before.
Multiple courses and all I can say is that I recognized the miso soup, the rice and the smoked fish. Other than that - everything was new, amazing and sometimes a challenge! Again, ate everything and i am still here to tell the tale!

An added bonus was the coffee and juice area in the lobby sitting area. For us Westerners, the cup of java after breakfast was a real bonus!

Loved this place and wished we had more than one night there..

Room tip: Any of the tatami rooms are great!
Date of stay: March 2019
  • Trip type: Travelled with friends
    • Value
    • Rooms
    • Service
Thank SBGiGi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2019

I found this to be a very average hotel. Perhaps had I spoken Japanese I might have been able to take more advantage of the services and location. The hotel is like a Ryoken but meals are served in a dining room. The dining room is lovely with gardens and flowing water surrounding it. The hotel is surrounded by a beautiful golf course. I’m told there are indoor and outdoor baths as well. Unfortunately I was told that I was not permitted to walk on the golf course cart paths although the course was closed for the winter, I was not permitted to walk around the gardens and I was not permitted to enter the baths with any clothing. This left me with little to do other than sit(on the floor) in my room. There are no chairs or sofas or beds in these rooms. There was a posted schedule for van service to the bus stop. No one told us that you had to ask the front desk to reserve a space in advance. We were a group of seven and needed the entire van so without my protesting that we had been misinformed we most likely would have been unable to secure van service. They sent the van out for an additional trip a bit earlier than we would have preferred. The schedule was entirely in Japanese and the desk person who handed us the schedule neglected to tell us to reserve a time for the van service. The hotel is out of the way and there is nothing nearby so use of the van service is important.
Dinner is made of ten small courses, beautifully served. The food is typical Japanese fare, mostly fish. Two of my sons had difficulty finding anything they would eat (no fault of the hotel, this was our mistake.) We were fortunate that one of my sons speaks Japanese as none of the staff was able to communicate with me. Breakfast was fish and miso soup. Again beautifully presented. Fortunately there was coffee available in the morning in a common room at the front of the hotel.
The rooms had a very low table that was replaced with mats to sleep on at night. Traditional Robes were provided and worn throughout the hotel. We removed our shoes when entering any rooms. The toilet, as is true throughout Japan, was heated and had an array of hygiene features. The shower was about two feet high. There was a small plastic stool to sit on while you bathed. The bathroom definitely needs some work. It’s showing signs of age.
I will say that after my son spoke to the staff they went out of their way to provide us with a western breakfast on our second day.
All in all I enjoyed the experience. I think it might have gone better had the staff been able to communicate better in English. I did notice that there were no other western guests staying at the time we were there.

Date of stay: December 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Steffig4
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 August 2018

Modernized "traditional" rryokan inn. Stayed in Tatsami-style room. Enjoyed two excellent Kaiseki meals (too much to eat). Lots to do in a beautiful setting, eg.g. golf course. The Hakone area is not to be missed!

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Localmo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2018

Nice traditional otel with good friendly service and very helpful staff who directed us to see local tourist sites nearby
Rooms were quiet and we ad a good nights sleep when we stayed there..
We would like to go back there again one day

Date of stay: April 2018
1  Thank Steve P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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